Benefits by WEX

Benefits by WEX Software


Company Name:

About: Discovery Benefits is a high-growth employee benefits administrator, serving consumer-directed
health care markets.
Headquarters: Fargo, North Dakota, United States.

 
  2023-12-28

Benefits Overview


Save time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details.


Official Screenshots


       


Product Details and Description of



Keep tabs on all your benefit accounts by quickly checking your balances and details using our secure mobile app. With real-time access and intuitive navigation to all your important account information, our app includes the following features: Easy, Convenient & Secure • Simply login to the intuitive app using your same health this app website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Use Touch ID or Face ID to quickly log in to the mobile app Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service • View your statements and notifications • Scan product barcodes to determine their eligibility Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Manage your expenses by entering medical expense information and supporting documentation • View and Manage your HSA investments • Retrieve your forgotten username/password • Report a debit card as lost or stolen Powered by WEX Health®




Top Reviews

By Me9669

Works as expected

Saw some negative reviews. App seems fine to me and actually much easier than doing online in browser - being able to snap a receipt and upload directly is much easier than getting pics to my computer etc. Online, I noticed the system would act strange and block my login if I was connected through a VPN service which I use at public WiFi spots. Some of the errors other have seen here could be related to the same. Now back to submitting receipts for me.

By Vocabumonster

Good start, needs a tweak/update

Overall a good app. Easy to use (I find it easier to use than the web site since receipts can be submitted in one step just by taking a picture). There are two things I've noted - all of the expense type/category choices are in alpha order, which overall makes sense, but on some of the most commonly used types it would make sense to put them at the top. Then to select medical co-pay for an office visit one wouldn't have to scroll through acupuncture, chiropractor, etc., all the letters before M. But the larger issue, at least for me, is that there is no way to delete messages or even mark them as read...so I have a message from January 2013, a year ago, that still shows in the red circle as new/unread. If that gets fixed I'd easily bump my review to four, maybe even all five, stars.

By awerrell

Does not work

The app does not recognize my password. It gives you the finger print option and it does not work. I've stopped trying the fingerprint and just try typing my password. It never works. It makes me reset my password EVERY TIME. If I use my web browser on my phone instead of the app, I have no problem. The web browser accepts my password. If you get into the app it works great once you log in, but the app log in does not work. So I have resorted to using the web browser because the app does not work. I have iPhone 6 plus with up to date iOs.





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