The new myBuick mobile app* design was developed by incorporating user feedback
to provide an even better experience. Redesigned for the way you drive and live,
this app is high-tech and highly personalized. You can stay in touch and in
command — whether you’re in your vehicle or out. Im...
Shame on me.
I love this app. I love even more that I can start my car from my watch. What I don’t love is after I start my car twice remotely. That’s all I get. I really wish you could at least unlock your car on a third time option. Here’s why. Because when you go to dinner on the coldest night of the year. You take two cars. Your husband leaves early. Takes both sets of car keys. (Because he forgot you were using his keys) not thinking you use your remote to start, twice. Then go to Leave with your friends. Then realize your keys are in the car and you can’t remote unlock your car. There’s a tow ban so no tow truck can help. You have to find a way to get home round trip 40 minutes for keys. (Because your husband is working a double the next morning) that is all carry on and enjoy the chuckle. I have several times.
Good but wouldn’t pay
So I work in cellular, everyone offers things like this car monitoring , road side assistance, remote start. What makes this the way to go is it’s by your cars manufacturer, I like to go to the dealership not because the tech in the bay is 35 and has held a wrench since 3 but because it’s a dealership. This app works when you’re using it. I have to go section by section and update to see what the cars status is. If my tire is low I want to get an alert on my phone, not go to where I’d find tire pressure drag it down and release wait for it to load and then know, by that time I’m already in my car driving. Even if it being more live, or if it automatically updated when I open the app would be great. For the first week I was just opening the app and thinking the app was updating with me opening it, boy was I wrong. I’ll tell you I love he buttons on there, the point there’s added security when opening in, turning on etc. But would love the app the work outside of me having it opened if that makes sense.
I love my new 2019 Encore. The longer that I have it, the more I enjoy it. A small gas tank and good MPG make this Buick economical and very cost effective, especially for a SUV. The streamlined appearance is stylish. The overall compact size is surprisingly roomy, perfectly proportioned for women drivers and appropriate for small families. And, this vehicle is technologically enhanced with the capability to be its own hotspot with unlimited data to assist and protect its occupants; security and entertainment at your fingertips! Buick is a name that I recognize and respect for well built cars. I am pleased to own my Encore, a small luxury SUV and I hope that you will join me in being a satisfied owner.
Not reliable enough
Love the concept of this app. Primary use case is to be able lock my keys and iPhone in my Regal, go for a run in the park, come back to my car and unlock it with my Apple Watch. Should be simple enough, but it’s a roll of the dice every time I come back from my run - could take 10 seconds, but more often takes much longer. I look and feel really dumb standing outside my car sweating in the sun while I keep clicking on the unlock button, eventually rebooting my watch, hitting it a couple of more times, then finally getting it to work 15 minutes after I started. There’s clearly message queuing issues between the Watch app and iPhone app. And speaking of that, at this point in the development lifecycle, there’s no reason that a cellular Apple Watch should need to be connected to an iPhone in order to work; it should be able to connect directly with OnStar web services.
It used to be better, now it is just trying to extort money for users.
OnStar recently changed its pricing plans. The remote app features used to be free with vehicle purchase for a few years, but it now costs at least $15 per month to perform the remote functions and on demand diagnostics. OnStar is supposed to be a selling point for GM vehicles, but it has now become a sore point with the customers by taking features away! No one in their right mind would pay $15 a month for these features. The bean-counters at Renaissance Center better stop thinking their customers are idiots. Just because OnStar may not be making enough money does not mean that jacking up the price would even that out. Because customers would simply not pay for the service and the book will still be in the red.
myBuick app ~ $10 per month
I have been leasing cars since 2016 and not only one car but two simultaneously. I loved using the app solely because of the remote control. When my car is parked too far away from building, I am able to use the app to remove start and to be able to know that it is successfully done. But just a few weeks ago, it turns out, the remote control function isn’t free to leasing car owners. And the cost to use the functions on the app cost $10 per month. I don’t understand why they need to charge $10 monthly for this since technically the remote control is the same thing as having the key but just using it on the app. Every other automotive company like Ford and Toyota that I know of let’s their lease owners use it free and/ or is included. I CANT BELIEVE YOU HAVE YOU PAY $10 PER MONTH TO USE THE REMOTE CONTROL FUNCTION ON THE GM/ BUICK APP. 😡
My Wife and I are EXTREMELY disappointed with this app. We only purchased this app so we could pinpoint where our grandson would be with our car. When we first installed it , it was great and provided not only a location map, but a physical address. Now when we turn the app on, we have no idea where the car is. We are just shown a map with location and nearby streets—no city name or even what STATE the car is in!! So this app no longer meets our needs. We are very disappointed in that. In addition, the app used to give you the option to link to Google Maps so that you could actually see how far away the location was, even giving directions on how to get there. It does not do that any longer. This is equally disappointing... We hope that you can revise it to work as it did before!!
This service has made my wife and I Life so much better, honestly!! I have a GMC truck and she has a Buick. We both have used the app to unlock the others vehicles if we need to get something out of the others vehicle instead of going into their work place or back in the house to get their keys, or to let one of adult kids in to get something they’ve left in the car without being interrupted at work. Then of course the best ever, starting the car to warm up no matter how far away from the vehicles we are!! Love the service, especially the price!! FREE!!!
After Hurricane Harvey I was so depressed and disgusted about all The flooding and losses I had and the people around me. I contacted my insurance provider just to let them know that my car had water in it up to my glove box...just in case something would malfunction later...but they had to end someone out to inspect it...it was totaled...I was given a rental...long story short, I took my niece to check on a vehicle and I also ended up getting mine from that same dealership...and Aliya year later took my son to purchase a Buick Encore also...my Encore is white...it’s name is Ghostie ...😁
Great! When it works..
Have had several issues getting this to work 100% of the time. Usually works about 65-75% of the time. Mostly have to try twice to get my vehicle to start. Sometimes it won’t start at all. I would love to see them integrate some way to deal with unreliable cell and WiFi connections which I believe is the cause of all the failed remote start commands. Also Competing companies like Viper are allowing virtual assistants like Siri to start/stop, lock or unlock the vehicles using verbal commands, which would be a fantastic improvement. No idea why GM and onstar aren’t doing this as well as I would think this would be pretty simple for a company like them to do.
Love our Onstar
Love the OnStar app ! I can remote start my Enclave on Truck on Hot or Cold Days ! I use the same app for both Car and Truck . You just select which one to remote control. We are always getting into a store or restaurant and ask Did we lock the car? No problem I just select lock car on my app and within seconds I am notified doors locked ! You can also check your car conditions like air pressure etc .
Good App and works with Alexa!
I would give this app 5 stars, but due to a problem i am noticing since the last update I am going to give 4. Before the latest update I was able to start, lock, and locate my vehicle from the watch. Now the watch app requires me to log in from my phone. Sadly, if I lock my keys and phone in my car, how am I able to unlock my car from my watch app, if I have to log in from my phone?? Until the feature to log in with my pin is reset on the watch portion of the app, 4 stars for you! You want 5?? Please fix this portion of the settings. Thank you.
Doesn’t work after iOS update
Well you guys just did an update and it still does not work on the Apple watch. Worked perfectly before iOS update 13 4 weeks ago, two days ago you updated to “ fix bugs” but they ain’t fixed! I used to love this app, after the IOS 13 update it needs to be patched ASAP. It no longer works at all on my Apple watch, I’m a runner & don’t want to carry keys & phone. Before I realized the app wasn’t working day after update I got locked out of my car after a run. On the phone- Face ID is not working & it will let you in the app w/ o the passcode bu hitting cancel. I have uninstalled/reinstalled twice, Face ID & allow pin on watch are both toggled in settings & “ show on watch” is selected in my watch app. Before IOS 13 I never had an issue.
It mostly works, I guess, but it doesn’t always register every trip and I can’t use the digital manual or videos option as these apparently don’t exist for the tourx yet and I have seen no date of when they might be available (if ever). Also wish it included a list of the options tied to your VIN number. You buy a car on the lot that has the things you want, but they come as part of a package (with other items you were indifferent to) and it would be nice to have a convenient list of what was on that package without having to go back to the sale papers.
Ahead of the competition
I agree with some of the frustrations due to slow reaction of the app/multiple steps when using the remote start (1 star removed). Other than that, the app is working as advertised for me 9/10 times. I like it. Checked the Mercedes and Lexus apps with horrible ratings and the owners are giving this GM app as the “go to” example. Ha! Infinity and Acura don’t even have a remote start option in their app.. In addition, there are no customer representatives answering there. Good job GM, but don’t get complacent
Yes. myBuick is very safe to use. This is based on our NLP (Natural language processing) analysis of over 47,586 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for myBuick Is 46.3/100.
Yes. myBuick is a totally legit app. This conclusion was arrived at by running over 47,586 myBuick User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for myBuick Is 46.3/100.
myBuick works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
Leave a comment: