BookBuddy app not working? crashes or has problems?

BookBuddy Status

Last Updated on 2025-01-26 by Kimico, Ltd.

I have a problem with BookBuddy

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14 User reports:
App has problems

User reports 14

⚠️ Most reported problems ⚠️

Crashes

33.3%

22.2%

Something else

22.2%

Not working

16.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of BookBuddy Problems 🔥

- Customer Service: The customer service is lacking, with no forums, FAQs, or clear contact page.

- Accessibility: There are few if any accessibility options.

- Book Image: The book image offered is in one size only.

- Customization: There is no option to customize fields, create their own book info fields, rearrange the layout of the book info page, or insert user's own values to field values.

📋 4 Reported Issues:

Barbara 2023-05-11

I upgraded to iPhone 14, reloaded my book buddy app- most of my books have disappeared. Please- how to restore?! Hours and hours of scanning gone!

Jennifer Taylor 2022-10-08

My books have disappeared how can I retrieve them

Lisa Harness 2022-07-09

It will not let me save a manually added book

John 2022-04-01

I have both Kindle and Kobo e-readers which have over 1,000 books on each, please tell me how I can make a link to them so that BookBuddy can download the information directly. If I have to do it manually it will take me years and I will not have time to read any of my books. Thank you, John

Showing 1-4 of 4 reported issues:

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Common BookBuddy Problems & Solutions. Troubleshooting Guide

Table of Contents:

BookBuddy iPhone Issues and Solutions

BookBuddy iOS app crashes, not working, errors
BookBuddy iOS app network issues
BookBuddy on iOS has black/white screen

BookBuddy Android App Issues and Solutions

BookBuddy has errors/crashing/not working
BookBuddy server network connectivity issues
BookBuddy has black screen

⚠️ Troubleshoot | Fix Now in One Click

BookBuddy iPhone Issues and Solutions

How to fix BookBuddy app crashes or not working on Iphone (iOS):

Close and restart the BookBuddy app on iPhone
Update BookBuddy app to the Latest Version for iOS
Uninstall and reinstall BookBuddy iPhone app
Update your iPhone to the latest iOS version

Fix BookBuddy on iPhone unable to connect to server/internet connection issues::

To resolve BookBuddy network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

BookBuddy Android App Issues and Solutions

Fix BookBuddy not working on Android, crashes, errors or is unresponsive:

Force Stop the BookBuddy App
1. On android, goto Settings » BookBuddy » click [Force Stop]

Update BookBuddy to the latest version on PlayStore

Clear BookBuddy App Cache and Data:
1. On android, goto Settings » Apps » BookBuddy » Storage » click [Clear Data] option. This clears both data and cache.
2. restart BookBuddy.

Fix BookBuddy unable to contact server/ BookBuddy internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click BookBuddy » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto BookBuddy » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch BookBuddy