Contact Citi AU Support
Company Name: Citibank Australia
About: Enjoy the convenience of accessing your accounts on the go with the Citi
Mobile® App.
We’re constantly improving our mobile app to offer you a more
personalised, easy and intuitive experience that keeps you on top of your
finances.
Citi AU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Citibank Australia
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Citi AU Website
Privacy Policy: https://www1.citibank.com.au/help-and-support/useful-forms-and-links
Developer: Citibank Australia
Can I trust Citi AU app?
Protect your data and wallet. We investigate the developer's website (Citibank.com.au), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Somehow this app never works
by Jct1589
Frequently when I open this app, I get a message that something has gone wrong and I should try again later. For a bank with no brick and mortar stores with in person customer service, I had higher expectations for its online services.
So bad.
by Itsgeedee
Incredibly slow, outdated, bad UX, OTPs won’t send internationally. Basically unusable. Why didn’t you just use the same company that designed and developed the US app? No idea how this app has 4.6 stars at time of writing.
It’s horrible
by Aussie Guy
This is so illogical and so far behind. Non intuitive.
Have a Problem with Citi AU? Report Issue
Why should I report an Issue with Citi AU?
- Pulling issues faced by users like you is a good way to draw attention of Citi AU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Citi AU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citi AU.
