Contact Three Support
Company Name: Hutchison 3G UK Ltd
About: The Three app makes managing your phone and broadband plans easy.
The app
helps you:
- view plan allowances and usage
- add, change or cancel
additional products
- access past bills and see a breakdown of costs
-
top up your Pay As You Go account
- see offers you won’t find anywhere else
- set up and manage your broadband
- position your hub with the real-time
signal strength indicator
- quickly launch .
Three Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hutchison 3G UK Ltd
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Three Website
Privacy Policy: https://www.three.app/privacy.html
Developer: Three Team
Can I trust Three app?
Protect your data and wallet. We investigate the developer's website (Three.co.uk), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Needs SERIOUS updates
by Wanskermonster
This app is so broken and buggy. When I try to login and send a password link to my email it never sends. Sometimes it just puts me into a log in loop of asking for my number and my email over and over again. The help chat function is VERY slow. Waiting ten minutes for anyone to respond to me. I had to go in the store in person to achieve anything. It also saved my old number in the app, even though that number was discontinued. So I was paying for a phone number that didn’t even exist. While it appeared my new number had no service. This app is so bad, I am considering changing phone services altogether.
Unable to activate the DIY prepaid SIM
by New Yorker Visiting HK
Purchased the DIY Prepaid sim ($268 HKD) online and received it 3 days later by mail (HK Postal Service). The DIY Prepaid SIM not available at Fortress electronic store. Followed the instructions on the package. It is useless. It says to download My3 App. The Apple App Store only shows Three app. I don’t know if that is the same. Anyway, will not activate the sim. Called the customer service number provided in the SIM packet, they are not helpful. Saying that customer number is only for monthly plan customers.
Additionally, 3 does not have eSim. If your mobile phone does not have SIM card slot, you can not use 3 service.
DO NOT BUY THIS !
by Casper841
It is like their goal is to give you the worst service possible. I bought this when i arrived to the uk hoping to use it for my journey and ended up connecting to every free wifi i could find ! Every time i say i will wait for the next city i am sure they have better coverage their i end up looking for wifi just to open google map ‘! Truly disgusting service and terrible internet not even google open up ! Stay away please do not buy their sim you will regret it.
Have a Problem with Three? Report Issue
Why should I report an Issue with Three?
- Pulling issues faced by users like you is a good way to draw attention of Three to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Three customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Three.
