The Wichita Eagle News Reviews

This update is great! Two days in a row I have read articles without accidentally going to story mode. This was especially wonderful for the comics. Thank you!

Earlier review: TheWichitaEagleNews has improved greatly. Navigation through the paper is much easier. The only real annoyance is that as I’m trying to expand an article (or especially a comic) to read it, TheWichitaEagleNews opens the item in another window instead of just making the article larger in newspaper format. I realize some people want to switch but it’s TOO sensitive. Switching should require a double tap or a firm push. I had given it 4 stars but the sensitivity issue remains and it’s becoming a nuisance.

Over many months…well, probably years… I spend more time deleting your app and reloading new app…and/or talking to your customer service…than I do just reading the paper. Your management of the electronic version of the paper is abysmal!! How hard can it be for you to provide the daily version of the paper to me? I just want to read the electronic version on my iPad.
Wait!!! once again, you’ve got a great new experience for me, but the paper is down (you’re sorry). Try back later. Or…delete TheWichitaEagleNews and re-load. The good news is I can do that in my sleep because Ive done it so many times.

Newspaper content on my wife’s iPad is blurry if she chooses “Read Now” and if she downloads the content she cannot expand it with typical iPad finger gestures.

When you app loads, all newspaper content is limited to a two inch wide window that cannot be expanded. I have been to the local Eagle office in Wichita, KS and was informed that someone from California would call me to resolve the issue. No call, no technical support phone number, so we are about ready to cancel and request a refund. Sad thing is, TheWichitaEagleNews was working great in the past, but some dipstick keeps trying to “improve” it.

It’s difficult to keep up on current events because app is so full of old news stories. Even the “latest news” section is mostly old news. Additionally, the same stories appear under multiple headings so you keep seeing the same stories day after day, section after section. The eedition of the printed paper is better but they switched to a browser-based system where half the screen is wasted on ads and navigation bars. On mobile devices it’s like reading through a keyhole.

Especially considering how much I pay for my subscription and they can’t even get my paper here half the time talk about salt in the wound when you finally get desperate enough to resort to TheWichitaEagleNews for your news / access to the news you pay for and you get met with this dumpster fire of an app. 2 years I’ve had it and it’s gotten no better . My free content apps blow this one out of the water so frustrating

New updated version still has problems. It’s layout on my iPad makes it very difficult to read. With half the screen being allocated to ads it is next to impossible to read the paper itself. And when you try to either move or in large a section of the paper the screen jumps forward to next page. Very frustrating and to the point that if not fixed we may just dump this service.

I bought a new iPad thinking my old one was just too old to work properly with the eEagle. I guess I was wrong. The print is blurry unless you click on individual articles. The obituary page is blurry all the time and does not enlarge when you tap it. The comics are unreadable unless you enlarge and then the strip is too big for the space on the screen. I am very disappointed in TheWichitaEagleNews. Not sure how it ranks a 4.3 when most comments are much lower.

Edit: I see their response. Please know that I’ve been in contact with them fir months. They are useless.

They will never stop taking $13 out of my account. I’ve spent hours by phone and email. I will have to cancel my bank account and redo all my banking. I was just wanting to take a break from them, I liked them before this, but obviously I won’t ever give them my money again, once I get them to stop stealing it.

The content management system this organization uses to present news and editorial information is poorly organized. The same information automatically appears in several locations, which is inefficient for the reader. Insufficient resources are being dedicated to support TheWichitaEagleNews, even though the corporate owners claim to be migrating to a “digital-first” journalistic and advertising product.

I prefer to read the print version. TheWichitaEagleNews is a significant downgrade from the previous version. Selecting the option to view the print version takes you out of TheWichitaEagleNews and into your browser and is terrible to use. Give me a version that allows viewing the print version within TheWichitaEagleNews and functions like the old App. I will likely not renew my subscription if this is not fixed!

I love being able to keep track of home while I am away. The Eagle app is easier to read than the print edition and has extras!

Then turn off “Private Relay” under your iCloud settings. For some reason that prevents TheWichitaEagleNews from refreshing.

-Austin

My husband has always gone to the comics first. If he touches the little square to get the page that looks like the newspaper, the print is so small that it cannot be read. Also, part of the page is covered with ads.

I agree with many other reviews that things aren’t working very well. I get blurry screens on my iPad as well. Also, when scrolling content in the paper version the screen will freeze. I’ve found if you advance a couple of pages then go back, it works. So in general things are poorly presented.

I try to read their stories on Fb and get told I cannot without a subscription. Ok. Fine I open TheWichitaEagleNews and try to read it there and get the same thing. It’s frustrating to say the least.
So I see no reason to keep TheWichitaEagleNews or bother with them. I can get the same information from any of the local news stations

TheWichitaEagleNews regularly fails to load stories and crashes often. Not all content available on the website is available on TheWichitaEagleNews or is slow to appear.

Your app has issues. About a week ago, every time I open it , I get a pop up for a ad of a movie and it won’t let you close it out. Just repeating over and over. I don’t even have to click on an article and within 10 seconds, the pop up ad that won’t go away shows up

I pay for my subscription but still have too look at stupid adds while I'm reading a site that is already cluttered with with non-news items. The site is very hard to navigate and find what your looking for. The articles also cannot be enlarged to offer better reading. Very poor site.

Would love for new news to be at the top and older news as it goes down. Also the application crashes when ever you rotate the screen.

If you get the “Error Fetching Feeds” issue, you have to turn off Private Relay in your iCloud settings to get it to work. I value my privacy, so I won’t be turning it off. Please consider fixing this.

Hard to maneuver through. Very cluttered with repeated ads. Cannot find the comics or crossword puzzles. Doesn’t let you see previous editions. Some of the reasons I don’t use app very often!

I live in Kansas City now and still take the Eagle. And I take the KC Star. But the news coverage in the Eagle is better.