GroupMe Reviews

GroupMe Reviews

Published by on 2024-09-26

🏷️ About: GroupMe is a messaging app that allows users to create groups for various purposes such as family, friends, coworkers, and events. It offers features such as direct messaging, exclusive emojis, meme images, GIFs, and video sharing, and the ability to control notifications and leave or end group chats. The app also has a gallery to save memories and can be accessed from a computer at groupme.com.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
48.2%

😎👌🔥 Positive experience
38.9%

🙄💅🫥 Neutral
13.0%

~ from Justuseapp.com NLP analysis of 1,559,467 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Able to view pictures from notifications

- Apple Watch app

- Gifs, polls, calendar, GroupMe emojis

- Ability to send videos and pictures

- Great way to communicate with people

- Never had a problem with anything



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Glitch Control to Major Tom!

2022-05-21

I have used GMe extensively for several years for many applications, especially small, social group scheduling. I ceased use for the last 8 months since the pandemic. Just started using it again and finding numerous glitches in the schedule forum. For example, when typing the location, there are dots in the left corner, but when typing text, you can’t see the letters unless typing a very long name. When dropping down from the location line to enter a physical address, it will not allow the ability to enter a street address. Then when entering a description, if you type out a longer description, but then make a mistake, you have to delete any text filling your typo by using backspace. You cannot just move the cursor to the mistake and edit. Like I said, these are all new issues. I’ve never experienced this before. It seems that GMe has gone the way of the neglect of a larger parent organization buying out a great platform and then ruining it by assuming it can run on auto-pilot, leaving behind the hard work that the startup company invested to make it great.

Where is the contact Support?!?

2022-06-22

I’ve used GroupMe for the past 7 years of my life. I throughly enjoyed using it to connect with all different groups of friends regarding meet-ups, vacations, and other assortment of plans. It’s a great communicator in that sense to keep you informed with your various groups within your own life.
However, the past three years of my life, I’ve been constantly harassed by a friend who has gone a bit psychotic in the past couple of years and has been diagnosed schizophrenic and bi-polar. He will constantly create new accounts every day literally telling me “to kill myself” or “that my life has no meaning and I should just end it.” I wake up every morning to a new account sending me that same old message. I’ve tried countlessly to report the accounts or block them but the next day happens the exact same. It feels like a horrific groundhogs day effect. this app support has never once responded to my feedback request or contact support requests.
It’s frustrating because I love using GroupMe, but had to delete because I need to stop hearing hate messages from an ex-friend who won’t stop harassing me on your app.

THIS IS A WARNING. DO NOT USE THIS APP.

2022-07-23

I’ve been using this app for years, only because I have no other choice. GroupMe is non-functional. It is incompetently designed and frustrating to use. Up until recently you could not delete messages, and even now you can’t even edit them to fix typos. It’s ability to connect to a device is pathetic, regardless of how strong your wifi or cellular data is. You can’t share videos that are more than 15 seconds long, and gifs only work half the time. It regularly glitches out. When you post a photo set, it shuffles the order of your photos. And, when you try to look through photo sets, when you get to the end of one, if you keep scrolling it will take you through the previous set in BACKWARDS. ORDER. When you try to scroll FORWARD. How asinine is that?! And almost always, if you post a large photo set, and you’ve spent 20 minutes trying to comb through to find the perfect ones to fit within the post limit (10), after you hit send, they will simply not show up in GroupMe , and you have to try again multiple times. These are only a sampling of the problems with GroupMe. GroupMe is BROKEN. DO NOT DOWNLOAD IT IF YOU HAVE ANY OTHER CHOICE.

It’s not getting any better

2022-08-24

Make it more like Discord. And before you tell me to just go use Discord, I already do, but literally no one else in my family or community does, so I’m stuck on this app for all the family and friend stuff like outings and parties and whatnot. Let us edit a message, or even delete a message we sent. What good is it to just hide the message on only my device?

Another thing I want is to be able to delete a one-on-one chat with someone. That’s all. I don’t want to “hide” it. I don’t want to “clear” it. I want to straight up delete it. It obviously wouldn’t delete it from their device, just mine. And then what would happen if they messaged me again? Oh it would behave like every other messaging app ever made and just create a new chat with the person on my device. And then when we were done chatting, I could delete it again, just like that. I don’t feel like I’m asking too much, but then again I’m no developer, so maybe I am. Maybe deleting stuff is near impossible. Apple somehow figured it out. I can delete any conversation I want from iMessage. But then they are known for their “it just works” way of doing things. You guys should ask them how they do it. Send them a kind, humble email asking them how in the world they figured out how to delete a one-on-one chat in iMessage. Please, do it for me.

Why is there so many scams on this app?

2022-09-25

I am not sure if someone's account got hijacked or not, but one morning I received a message from this app Support that said "Hello! We sent you a FREE iPhone 11 Pro; Congratulations! Claim now." I've read up online that this is clearly a scam much like the other I received a few months back from a random person.

This could be someone impersonating this app's support by going under their name and using their profile picture, but something needs to be done about it. This scam has costed some people their personal and bank information because there is no way of them knowing if this is official or not when a scam disguises itself to make it look more official, but I recommend that you all increase the security and single out any bots or impersonators. I even got a random message from a bot account that wanted to share me "inappropriate photos" on a link, seriously?

I am not sure how these people even opening conversations with me as I haven't shared my profile and I don't have them added on my social media profile. It's a bit annoying to know that you don't have actual privacy from these circumstances other than to block the user. I hope GroupMe 's security is majorly enforced to prevent scams like this from going around on it.

Messages Not Showing. Edit. Edit again

2022-10-26

I haven’t had a problem with this until today, but today I got message notifications for a group and could see the messages. But after a while, I was getting notifications but not seeing them when I opened GroupMe . The time stamp shows the time of the most recent message (that I can’t see) in the group. Other than this, I have had no problems and enjoy GroupMe .
Edit: I deleted then re-logged into GroupMe , and now I cannot see any of the messages in that group. However, I can still click on the group info and see the images, group members, etc. Also, other group messages and individual chats are unaffected by this.
I would really appreciate it if this issue could be resolved soon. Thank you!

Edit again: after this update, nothing happened. I still cannot see any messages in the one group (still other groups/messages seem to be unaffected). I get notifications for the group and can click on them, but it brings me to the “group chat” where it says no one has sent anything yet, even though I have gotten notifications. There have been some images sent and I can see those if I click on the button that lets you see all the images others have sent. Please fix!!!

Needs the ability to delete chats and have invites

2022-11-27

Overall, this is a decent chatting app with some nice features. But it is highly susceptible to spam.
There is the ability to just talk to "nearby" this app users, even those you don't know. So I've received some inappropriate spam messages that way. If there was an invite feature, where instead of seeing their message and profile pic, it just had the message "X would like to chat with you" and you could accept or decline, that would make GroupMe 10 times better. Of course, for those who want the ability to get messages from anyone, they could turn invites off.
The other thing GroupMe needs is a way to actually delete chats. Yeah, I see the pros of always having the chats and groups if you need them again, but as I said earlier; there is some spam that I would like to delete, not just hide. Because once its hidden, every time GroupMe updates, all those spam chats come right back to the home screen, and I need to spend time dropping them into hiding again.
If these features are added, the current abilites to send messages to people with just text or email make this a fantastic app.

Accessibility issues

2022-12-28

I don’t know if I simply have a glitchy download or what but GroupMe is driving me crazy with trying to use voiceover which is a screen reader. I am blind and GroupMe has been very difficult to navigate. What’s worse than an app that is completely inaccessible?
An app that appears to be accessible but after you have spent much time setting it up, it proves to be almost impossible to function as it should. I hardly get any notifications and when I follow a notification to GroupMe GroupMe immediately shuts down. I have not been able to add people to the group of volunteers I am setting up for ride requests. I had to figure out how to share a link through text message and many of the people I have invited are also having difficulty with GroupMe . GroupMe was suggested by several friends as a great platform for my needs and I really want it to work. I hope the team who created GroupMe will take a look at these issues.
When I open a calendar event, voiceover reads the top and then skips to the bottom and all of the information in between is not accessible. Therefore I cannot find out who has excepted my ride request.

Was good, but ran into a major problem

2023-01-29

I used to love this app and I would use it for all my group activities that required lots of mass-communication. But recently, it started doing this thing where it doesn’t load all of the most recent messages until I send one. As you can imagine this is very inconvenient and makes me look like I’m not paying attention to the conversation, or I make a comment on something when ppl are talking about something completely different. One time someone sent a very sentimental and heartfelt message, but it never loaded on my end, so I sent a meme and it was very awkward. I don’t think this is just an internet issue though, because it happens to a lot of other people in various group chats. It’s a big deal to me because it kind of defeats the whole purpose of this app if we can’t all communicate and receive messages effectively. It’s gotten to the point where I just don’t send messages anymore because I’m worried that I’ll have another incident like the one I mentioned. Please fix this and I’ll give you guys 5 stars, because otherwise it’s a really good app!

Bugs

2023-03-02

I’ve always used group me and am happy with it, however, I have had a lot of trouble adding people to the groups. In big group chats that have been around a long time, people do not want to leave the group me or create a new one usually because there are good memories in the group. On multiple occasions I have been unable to add someone back to a group, either because they have left in the past or because they were removed. I have experienced this issue as an admin and a normal user in a group, and if it happens to one person, nobody in the group has the ability to add that person back. If that person is a vital member of the group, the entire group chat gallery and messages are lost because we have to create a new one. This has happened enough times for me to write a review about it. I am unhappy that our previous groups’ memories have been lost and become inactive and wish I was able to start the old chats again by adding the previous members back.

Hacked?? No longer trusting the app

2023-03-31

Hey this app - what’s up with the pop-ups I’m getting asking for my date of birth or I can no longer use GroupMe ? I checked it out on the web and found that it was required for security to make sure I was 18 or older so I entered it.

Then I received a “this app Support” message and pop up saying I was selected for being a loyal user to receive an iPad. I was curious and tapped the link because it was within an app I trusted and wanted to see if it was legit. It said I won and asked for name and address and then to check the box agreeing to the terms and conditions which were not given in a link there. I had to scroll way down to find a tiny link. When you read the terms and conditions, they plan to charge you $19 immediately and then after 7 days, another $87 for 30 days and that they have full access to use your account information.

I think I need to close my this app account and take our group elsewhere.

Needs some updates.

2023-05-02

I have been using group me for over 2 years and it is pretty good, except when you try to watch a video it glitches then takes a long tome then it finally lets you. Also i will see that i get a new group me message and it won’t let me view it. The main reason i am writing this review is because of how group me logs you out. i have been logged out multiple times and it is very hard to get back into your account. It logged you out and you can’t get back in. it won’t let me try to type in my email or password. I have been trying for almost and hour and can’t get back in. i am very disappointed because there is some very important information i need to see and i can’t get to. this app please fix this problem.

My group me is hacked and i need to get in please group me fixed this problem!!!!
i am very mad and i need to get in my group me and stop sending me ads that i won something!
please group me stop doing this and fix my account!!

New features to add

2023-06-02

This is my 3rd time trying to write a review before it forecloses on me 😡. So I typed it in my notes first to copy and paste.

Any who
My Dance Fraternity and I have been using this app for years almost 10 years now and it’s great, however an edit feature would be great to have. The delete feature can be good and bad when it comes to us because they like deleting messages as a way of keeping people from seeing certain stuff lol. I’ve wrote this as a review before but the edit feature would be great to have for all the typos that happen. Also I agree with another reviewer that there also needs to be a pin option for pinning important messages because no one likes to continuously scroll back up through millions of messages to see certain stuff. Also a tag all feature would be great because sometimes for us people won’t get messages so we tag them so that they’ll see the messages but it’s annoying having to press each name individually because it’s so many of us. I hope you guys take these options into consideration, then I’ll be sure to leave a 5/5 😊

Great messaging app!

2023-07-04

Use this a LOT and it’s great and surprisingly full featured for as simple to use as it it feels. I have two things I’d wish would be bug-fixed and 2 easy features:
1- a few revs back the blue dot that indicates new messages appears in the top left corner when you’re in one group, even if the new message is only in that same group you’re already inside, even if you’ve read everything new in that group! It used to only show that if there was a new message in another group. Many times a day now I have to click up a level only to find there are not any new messages. Or make that dot go away once I read the mssgs in the grouo I’m in!
2- there’s a crash that has been around for a year! If you click on a notification and go to that group message it almost always will not let you type a response, just hangs... and if you click the + it finally crashes and then launch again and it’s fine. Easy to reproduce! iOS12.x iPhone7

Features: setting for a group to supress the “abcd guy is [not] going to ”. This clogs up the chat for even a medium sized group. Large groups it’s ridiculous. And for covid world can you let people check in to an event so the admin can use to know who was there for some municipality tracing requirements.

Group name in notifications

2023-08-04

Could y’all make it so that we can see which group a person belongs to in the notifications area? Specially the lock screen? Currently, if a this app notification alerts your device, you only see the person’s name and not which group the person is from. It would be SOOO helpful, if I was able to see which group a person was chatting from without opening GroupMe .
For users involved in several groups with similar people, it’s critical to know which group the notification came from ASAP. iMessage has this feature and it is a lifesaver when you need to respond quickly.
It’s like knowing it’s a friend from ‘hot yoga group’ asking about the last minute location change and not someone in your ‘biology study group’ asking were class is. Imagine being in different groups with people who have the same name! It’s so confusing when you read a message from John thinking it’s John your work supervisor when it’s really your best friend John sending you a picture of the roach he found in the bathtub. (Bc you cannot see pictures in the notifications which is another comment altogether).
I still love GroupMe! Best group messaging there is!

Great, would love more admin privileges

2023-09-05

I work with students, teachers and other types of groups with leaders and so have several groups going. GroupMe has helped with organization, collaboration and of course communication. I get more done because of this app. It is so much more effective than email.

My plea/suggestion is this: please allow chat admins to configure a chat so that only they can post messages and the rest of the group can “like” or participate in polls and such. With students, it’s easy to get chatter going that puts the number of messages into the hundreds and thousands and they’re just messing around. Then the substantive messages get lost so that the people who persevere have a terrible time sorting out the fluff from the real stuff while other people understandably set notifications to “do not disturb” or leave the chat altogether. I’d like to be able to set a chat with several dozen people for one-way communication and have another group where everyone can chatter and ask/answer questions. That would help my job a ton!

Yas Queen🥳👑🔥

2023-10-07

Group me is one of the best apps I have been using to contact people. GroupMe lets me contact people, it has its own emojis, and it’s perfect for people who don’t have apple. However, GroupMe deletes messages that you are not really active in. It does help if your inbox is filled but if you want to save something it’s not really good. But on the other hand it makes sure that you are actively talking to people so that’s great! I recommend GroupMe seriously unless you not into that “deleting” thing. I don’t even know if that is true but when I first tried it that is what people told me to be careful about so.... Also, this app lets you see the messages that happened before you got into the chat. That’s great so you can catch up on what’s been going on. It also lets you change what people see your name as so your name can change depending on you not other people unless they are the ones putting you in a chat. But overall, this app is a great app. I totally recommend. Bye! 👑👑👑🥳🥳🥳🔥🔥🔥😏😏😏💋💋💋💋💋

Great App, but could be even better

2023-11-07

This is a great app that I use every single day for a bunch of different group messages, but I feel like there are a few ways it could be improved to make it even more useful/ easier to use:

Being able to view a picture from a notification without having to go into GroupMe . It is very annoying to have to pull out my phone and go into GroupMe to see the picture especially when I have an Apple Watch.
It would be great to have an Apple Watch app to accommodate the iOS app. Along with being able to view a picture right from the notification this would be extremely useful with the new Apple Watch with cellular connectivity. Imagine if you are out going for a walk or run with just your Apple Watch Series 3 and someone sends you a picture. With the current system you would have to wait until you got home to view the picture. Another nice feature for the Apple Watch app would be the ability to see past messages instead of just the ones from notifications that go away when you tap on them. This would be just like how the messages app works on my Apple Watch.

Connecting

2023-12-09

I just wanted to say that I love your app first of all. It’s a great way to communicate with people. I just started using it matter fact it’s the only one that I signed up for I don’t use the computer that much anymore matter fact not at all during thing I use it for is to look up stuff I need for work and I’ve always was against Facebook and all the other stuff I thought it was too much but now I have your app and I use it to be connected with families for church and it lets me communicate with those people when I’m not at church and I love it for that. awesome company give up the good work I know people complain about certain apps they have where it they fail they are down they don’t work right well since I’ve been using GroupMe never had a problem with anything nothing but five stars for me and two thumbs up...

GET THIS APP ASAP Read this if you are interested in getting this app!

2024-01-09

I loveeee group me! I love everything about it. The gifs, polls, calendar, this app emojis, the ability to send videos and pictures, but there is one thing that I have been trying to change in settings for a while. Saving images taken on this app. It’s soooo annoying to go back to my camera roll and delete the photos and videos that I don’t want saved on my camera roll, but I want sent to a group or DM in this app. Please change this ASAP. I love practically everything except that one feature I mentioned. Also be aware that you can only DM or have a group chat with people that have this app. That doesn’t seem to bother me much. If you are looking for a good group messaging and DM app, then you HAVE to get GroupMe. I communicate with my family (and created a family chat), my friends, and it’s quick and easy! It’s hard to swoop by GroupMe without getting it. Defiantly recommended!

Navigating Help is Terrible

2024-11-25

I received an email that my account was changed over to another email, which was not done by me. I clicked on the link provided to indicate that this is an issue, and their “help page” does not have any link specific to the issue. Still trying to solve the problem, I emailed their support email with a quick little blurb about what’s going on and a screenshot of the email I received from them. My email got sent back for being too large, although it had less than a paragraph and one normal sized screenshot image. This experience has been excessively complicated and my problem is not resolved. I am now sitting with concern about having some random person accessing my account. Upon redownloading GroupMe , it is only allowing me to create a new account rather than having any option to log in with a previously made account. I’ve had to spend way more time and energy than is necessary, and still have not been able to get through the process. I’m a 22 year old college student, so I’m fairly competent with technology, but this is ridiculous.

This app is full of crap.

2024-11-25

Okay. I use this app for one reason: it doesn’t require every member in a group chat to have group chat abilities on their device. That being said, it’s a load of crap. I hate it. If someone hasn’t responded, for one, they may not be getting the messages. Second, if *I* set up this group chat, and put these people on it, that means I have their contact information, so if they don’t want to be on it anymore, LET US TAKE CARE OF IT. IT IS NOT FOR GroupMe TO DECIDE WHETHER THESE PEOPLE ACTUALLY WANT TO BE A PART OF THE GROUP. Some people are also content to receive the messages and not reply. It’s a thing, believe it or not. Let the members of the group chat deal in their own affairs, and stop making assumptions, especially TWO SECONDS after I just deleted someone and put them back on FOR THE SOLE PURPOSE OF ALLOWING THEM TO SEE THE NOTIFICATIONS AGAIN!!! Honestly! Either cut that out or at least make it easier for someone to discontinue the discontinuation of notifications. This is an awful app and y’all whoever designed this piece of crap needs to get it fixed.

Solid App

2024-11-25

I wish there were some additional features to make this more customizable. For instance a “like” option or “thumbs up” option for different comments that people leave or a way to customize the background or appearance of the message board itself. Otherwise this is a great way to communicate with a group of people. I use this for my baseball team and it’s a great way to know who is commenting on what without having to put all their information into my phone and everyone else’s phone. It clearly shows who is commenting or asking questions. It even allows me to send a direct message to one or two of the people inside the entire group without having to say certain things to everyone on the group chat. I also use this separately for my coaches so we can discuss things we need to work on in practice or cover before games. Overall I like GroupMe and recommend it to other people.

Setting group photos & cloning a group

2024-11-25

I’ve enjoyed most of the new features that have been recently rolled out with a few exceptions...

Setting group photos, please revert the change - I recently noticed that you cannot do a search to set the group photo anymore which is very annoying and now I have several groups without photos because it is more difficult to set the photo now. Please revert this setting back so that you can search for a photo

Cloning, restrict to admin and group owners - cloning is a great idea so that creating new similar groups is much easier, BUT I would recommend restricting this privilege to group owners and admins. I have been in several groups where a group member thinks it would be funny to create a duplicate group and causes more problems than they need to. If this privilege was restricted to admin and group owners, the useful tool would be used by the correct people.

Great, but one suggestion!

2024-11-25

GroupMe is by far the best when it comes to large group communication. Not overbearing with excessive notifications due to the mute options but still fun enough to form a sense of unity within the group.

However, as somebody who primarily uses GroupMe for a mixture of business and fun, important messages can easily get lost in the daily jokes and conversation. I wish there was a way to have an announcements board where only admins or group leaders can post. Everyone, even those who have the group muted, will be notified immediately (or have this as a separate option “mute all except announcements”). Or a way to pin the announcement at the top of everyone’s messages until the leader/admin sees it fit to remove. This would greatly enhance my group’s communication without having to resort to numerous emails or a separate app.

Launching via lock screen

2024-11-25

When I receive a message and tap on it to pull up GroupMe , it needs to switch to the chat feed to which the message I’m replying to belongs. It does no good to be able to switch to GroupMe by tapping on a message I get from a person/group if the active thread is going to remain on whichever person/group I was using last. Very frustrating to have to remember to double check which thread I’m in when I just tapped on a message from a particular person/group. It would stand to reason that if I tap on a lock screen message from, say, my wife, that it would switch to my chat feed with her when GroupMe comes up and not remain in, say, the group chat feed I have with colleagues if that’s the group to which I last sent a message. Please fix this



Is GroupMe Safe? 🤗🙏


Yes. GroupMe is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,559,467 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for GroupMe Is 44.6/100.


Is GroupMe Legit? 💯


Yes. GroupMe is a totally legit app. This conclusion was arrived at by running over 1,559,467 GroupMe User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for GroupMe Is 59.5/100..


Is GroupMe not working? 🚨


GroupMe works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with GroupMe? Post a Review




Features

- Create groups and add members via phone number or email address

- SMS chat available in the US only

- Control notifications and mute specific chats or the entire app

- Use exclusive emojis to express yourself

- Share meme images, search for and send GIFs and videos, and see content shared from URLs displayed in the chat

- Save memories in the gallery

- Direct messaging for one-on-one conversations

- Access the app from a computer at groupme.com.

  Customer Service/Support
Developer:
Skype Communications S.a.r.l