I allow BHPhotoVideoProAudio to send notifications about order status and price changes on items in my cart. Every other category of app notifications is disabled through the in-app settings screen, and has been for some time.
And yet, BHPhotoVideoProAudio spams me relentlessly with push notifications for “events,” sales, and promos. It’s Black Friday/Cyber Monday weekend, and they’ve been coming in particularly heavy as a result. I didn’t ask for this. In fact, I asked for NOT this.
I attempted to report this to customer service, and they said I had to contact a special iPhone app support email. The mailbox for that address is full and not accepting messages, which suggests no one is looking at it.
Usually BH customer service is pretty good, so this is pretty disappointing. No one seems to care, and BHPhotoVideoProAudio has been updated multiple times without fixing the issue, so I don’t know what to conclude other than that they’re fine with it.
If it weren’t for order status, I’d just disable notifications entirely. Which I guess is what I’ll do, but if I can’t trust BHPhotoVideoProAudio to respect my notification settings, what else is it doing that it shouldn’t be??