Contact CPF Mobile

Contact CPF Support


Company Name:

About: This application is brought to you by the Central Provident Fund Board, a
Singapore Government Agency. CPF Mobile provides you with easy access to your
personal CPF information on the go.


 
  2025-01-19

CPF Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Central Provident Fund Board









3 Most reported problems 😔💔

4.7 out of 5

My iPhone not been jailbroken.

2023-07-19

by Deen1787

My iPhone not jailbroken ..but this version 5.13.0 shows as my phone have been jail broken . The previous version works ..Pls fix it ..

App is not working

2023-07-26

by Tigerys

App is not working after logging in. Please fix it.

Could be more useful if it was completely mobile-based

2023-08-02

by Brianj114

The app still requires using your OneKey token to authenticate logins from your mobile device. It would be far more useful if mobile login used an authentication app that is phone-based rather than a device that needs to be carried along with your phone. There are many secure apps for mobile 2FA. Limit what actions can be taken on mobile devices if there is fear of misuse without the token. Another issue is that the security token is provided by assurity, a company that provided terrible customer service when implementing the 2FA program. I would never count on assurity helping if there are issues with authentication.


Have a Problem with CPF Mobile? Report Issue




Why should I report an Issue with CPF Mobile?

  1. Pulling issues faced by users like you is a good way to draw attention of CPF Mobile to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a CPF Mobile customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CPF Mobile.


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