TMB App (Metro Bus Barcelona) Reviews

TMB App (Metro Bus Barcelona) Reviews

Published by on 2024-10-15

🏷️ About: TMB App is a free mobile application that provides users with all the necessary information about the public transport network. It allows users to manage their T-mobilitat card, buy tickets, plan their journeys, and access customer service channels. The app is available in six languages and offers a range of features to make using public transport easier and more convenient.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
82.4%

🙄💅🫥 Neutral
11.8%

👿🤬😠 Negative experience
5.8%

~ from Justuseapp.com NLP analysis of 149 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Provides nearly instant and accurate directions to points of interest and train stations

- Works for both trains and buses and gives walking directions to the starting point

- Real-time bus arrival times and routing

- Allows for purchasing of tickets through the app



Read 15 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

Directions are good but will scam you on tickets

2022-05-25

All the city advertisements will tell you to get the hola Barcelona card telling you this is for “ticket public transit” then TMBAppMetroBusBarcelona will constantly try to force you onto the A1, A2 busses for the airport and the Nit Bus (any line starting with N) which is the only ones running after midnight. These are run by private companies and not the Metro. The is no way to say in TMBAppMetroBusBarcelona that you only want public transit. Instead plan to pay for the Aerobus and buy a T10 or T50 ticket (10 or 50 rides) at the metro station that ticket will qualify for the Nit Bus.

Crashes; search by current location fails

2022-06-26

Crashes frequently. Search by current address fails. Search by address crashes.

No funciona - se ríen del usuario

2022-07-27

Actualmente llevo reclamando a su servicio de atención al cliente sin respuesta alguna. Me registré en la app y para validar el usuario supuestamente debía haber recibido el email de confirmación, cosa que nunca llegó y por el cual reclamé. Sin este email no se puede confirmar el usuario y consecuentemente no puedo acceder a la totalidad de los servicios que tiene la aplicación.
El servicio de atención al cliente no ha contestado por lo que me veo en la obligación de dejar mi mala experiencia para que otros usuarios sopesen si no sería mejor descargarse otra aplicación. UNA VERGÜENZA

Waste of your time

2022-08-28

The worse app I have ever downloaded.

Terrible app!

2022-09-29

Not user friendly plus it doesn't really tell you how to reach places. On top of that, you can't even access the full bus routes.

It doesn't even open

2022-10-30

I don't know what they did to it, but now it doesn't even open. You go to open it and it looks like it will open but immediately closes.

No funciona

2022-12-01

No sé per què, però recentment se m'han esborrat totes les línies de bus que tenia guardades, i no em deixa posar-les una altra vegada.

Unusable

2023-01-01

I have never used such a bad public transportation app. No input suggestions. None of the address I fill in work. Poorly done.

Not designed for tourists

2023-02-02

I'm sure it works very well for locals who already know how and where they want to go. But it is useless for tourists who need a little help. Best improvement would include being able to choose from lists points of interest. If you need more of a guidebook, don't choose this alone. But recommend because it's station list is up to date, other guides are not.

Great app poor performance

2023-03-06

TMBAppMetroBusBarcelona itself is great, if we speak about the GUI , however TMBAppMetroBusBarcelona crash very often and don't allow to keep in the background the route you take so when you swich between apps you lose the route .

As I said before great app. Ans as a suggestion I would love TMBAppMetroBusBarcelona to keep track of you in the background when you ask for it, that way TMBAppMetroBusBarcelona will be able to alert you when you're close to your destination.

Apple Pay

2023-04-04

Muy buena la opción de poder comprar billetes desde la app y luego ir a una máquina a cogerlo pero sería perfecto que permitiese pagar con Apple Pay para no tener que estar colocando los datos de la tarjeta manualmente.

Excelente

2023-05-06

Es una muy buena aplicación ya que además de ubicarte con el GPS te da información de bus y metro de verdad genial .. Vale la pena bajarla !!!!

Perfect bus / train route map!

2023-06-06

TMBAppMetroBusBarcelona is awesome! Real time bus arrival times, routing, favorites. Everything you need to get around.

beautiful interface

2023-07-08

use it every time I go to barcelona... great because it's gps connected so it can point you to bus stops, metro, etc. and, will also give you schedules, etc. only drawback is that it eats up data (esp. for a cost conscious traveler on a data plan...) but, in the end, this is what apps like this are supposed to do... thanks tmb!

Worked perfectly

2023-08-08

I just used this for 5 days in June and was very impressed; like I said it worked perfectly. I would be somewhere, type in either a point of interest or a train station and was given nearly instant perfect directions. It works for the trains or the buses and actually gives you the walking directions to the train station or bus stop you need to start from. It got to the point where my family and I would go to use it and say "okay, it's going to fail us this time" but that never happened. Highly recommended.



Is TMB App Metro Bus Barcelona Safe? 🤗🙏


Yes. TMB App (Metro Bus Barcelona) is very safe to use. This is based on our NLP (Natural language processing) analysis of over 149 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for TMB App Metro Bus Barcelona Is 93.4/100.


Is TMB App Metro Bus Barcelona Legit? 💯


Yes. TMB App (Metro Bus Barcelona) is a totally legit app. This conclusion was arrived at by running over 149 TMB App (Metro Bus Barcelona) User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for TMB App Metro Bus Barcelona Is 100/100..


Is TMB App (Metro Bus Barcelona) not working? 🚨


TMB App (Metro Bus Barcelona) works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with TMB App (Metro Bus Barcelona)? Post a Review




Features

- T-mobilitat: Users can register for a T-mobilitat card and validate it without contact. They can also buy tickets and upload them to their physical card if they have requested it. Specific queries about T-mobilitat can be addressed via WhatsApp.

- Buy tickets: Users can buy magnetic stripe transport tickets and collect them from vending machines. They can also buy a single bus ticket and validate it on the app once on board. Purchase history and invoices can be saved, and other procedures can be carried out.

- Bus and metro services: Users can check for information on bus and metro lines, stops and stations, connections, access points, times, changes in the service, waiting times, and accessibility of the lines they wish to use.

- Journey Planner: This feature offers users the best public transport route, including options with all operators. It provides information on the journey and its length and shows users how to consult the map. The navigator can be activated to tell users when they have reached their destination stop. It also shows the nearest public transport to the user's location.

- iBus Proper Bus - iMetro Proper Metro: These tools inform users of the scheduled arrival times of the next buses and metro, respectively, and their level of occupancy. The iBus also provides information alerts at stops to tell users when the bus is about to arrive.

- Customisation: Users can save their favourite routes and stops, along with their usual routes and places. They can choose the notifications they want to receive to keep them informed of changes to the bus and metro service. They can also discover the JoTMBé points programme and earn points by personalising and using the application.

- Customer service: Users can access customer service channels, carry out procedures through the virtual office, book an appointment at Punts TMB, and check out FAQs.

- Exercise of rights GDPR: Users can exercise their rights of access, rectification, suppression, objection, limitation of processing, data portability, and not be subject to automated individual decisions by sending an email to the address provided. Full information on exercising these rights is available on the app. Users can also contact the Data Protection Officer or present a claim to the Catalan Data Protection Authority regarding the processing of their personal data.

  Customer Service/Support
Developer:
Transports Metropolitans de Barcelona


Website: