Are you having issues? Select the issue you are having below and provide feedback to TMB App (Metro Bus Barcelona).
- Eats up data quickly
- App crashes frequently and does not allow for keeping the route in the background
- Not user-friendly for tourists who need help with points of interest
- No input suggestions and poorly done address input
- Tries to force users onto private company buses instead of public transit
Complete guide to troubleshoot TMB App (Metro Bus Barcelona) app on iOS and Android devices. Solve all TMB App (Metro Bus Barcelona) app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Transports Metropolitans de Barcelona, developers of TMB App (Metro Bus Barcelona).
Contact e-Mail: [email protected]
Contact e-Mail: [email protected]
Save your purchase history and invoices and carry out other procedures. • Find out about bus and metro services: check for information on bus and metro lines, stops and stations, connections, access points, times, changes in the service, waiting times and accessibility of the lines you wish to use. • Plan your journeys with ‘Journey Planner: Journey Planner offers you the best public transport route including options with all operators. Also discover the JoTMBé points programme and earn points by personalising and using the application. • Customer service: access our customer service channels, carry out procedures through the virtual office, book an appointment at Punts TMB and check out our FAQs. To exercise your rights of access, of rectification, of suppression (right to forget), to object, to the limitation of processing, to data portability and to not be subject to automated individual decisions, just send an e-mail to the address: dades@tmb. cat. For specific queries about T-mobilitat, you can contact us via WhatsApp at +34 607 68 40 87. • Buy tickets to collect from metro machines: you can continue buying magnetic stripe transport tickets and collect them from vending machines, as before. It also shows you the nearest public transport to your location. • iBus Proper Bus - iMetro Proper Metro: these are two tools that inform you of the scheduled arrival times of the next buses and metro, respectively, and their level of occupancy. The iBus also provides information alerts at stops to tell you when the bus is about to arrive. • Customise the TMB App with your JoTMBé user account: save your favourite routes and stops, along with your usual routes and places. If you need to make an enquiry, request or complaint regarding the processing of your personal data, you can contact the Data Protection Officer through the following email address: dpd@tmb. cat. Have all the information on the public transport network at your fingertips andmanage T-mobilitat from TMB App. Choose the notifications you want to receive to keep you informed of changes to the bus and metro service. TMB App is free and available in six languages. • T-mobilitat: Register for T-mobilitat card and validate it without contact. You will find full information to exercise these rights in Exercise of rights GDPR ( ). It provides information on the journey and its length and shows you how to consult the map. You can buy tickets and upload them to your physical card if you have requested it. You can activate the navigator to tell you when you have reached your destination stop. You can also buy a single bus ticket and validate it on TMBAppMetroBusBarcelona once on board. You also have the right to present, at any time, a claim to the Catalan Data Protection Authority, regarding the processing of your personal data.