WSDOT Reviews

WSDOT Reviews

Published by on 2024-09-16

🏷️ About: Washington State Traveler information provided by The Washington State Department of Transportation. Features • Traffic Map with statewide traffic cameras and travel alerts.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
55.4%

😎👌🔥 Positive experience
30.1%

🙄💅🫥 Neutral
14.5%

~ from Justuseapp.com NLP analysis of 240 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Accurate and up-to-date ferry information

- Easy to use

- Includes a favorites feature

- Continuously developed data



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

2.9 out of 5

Scam ads :(

2022-05-22

WSDOT has been very useful for those of us that use the ferry system daily, but I just can’t rate this as anything above the minimum due to the inclusion of ads into WSDOT .

The bottom bar of WSDOT is used for displaying critical information on the main screen, but sub screens display ads in that same space. I just had an ad show up that indicated a critical notification from Washington state and when I tapped it, it wanted me to pay money to get the info. It was a total scam targeting Washington state citizens made possible by washington state giving the space to the scammers.

There is no reason a publicly funded app should have ads included and it’s a disservice to the citizens to have them no longer able to trust the content displayed in the official Washington state apps.

The ads must be removed so we can trust WSDOT again. This is not acceptable.

Weather for pass reports is the worse !!

2022-06-23

I’m better off looking outside and just driving . Take Snoqualmie pass for example . The elevation is roughly 3000 ft . I’ve seen the forecast as snow level near 4500 feet with up to 2 inches of rain and 6 inches of snow !!! Whoever they use for weather you’d think they’d come with a more accurate forecast . If the snow level is 4500 there shouldn’t be any talk of snow in the forecast .

Don't bother

2022-07-24

WSDOT doesn't do any more than show you Google traffic and provide some potentially useful - if inconsistent - features for ferry riders. They have an area for express Lane status, but as of this morning that hasn't been updated in two weeks. this app is obviously just phoning in a performance on this one. Just when I think they can't get any worse, this app demonstrates that their continuing slide into that black hole of ineptitude isn't over yet.

Ferries are awful

2022-08-25

Washington State Ferries are awful organization. Ferries are not on time, reservations are super hard to make and they will lie about it.

It happened several times that i see available time for ferry and when put my card and name info to make reservation the browsers will say ‘’can’t reach site at the moment’’ and when i try again (10 seconds after) it says the time i wanted is not available...

As useful as Shazam

2022-09-26

WSDOT would be far more useful if it gave correct information in real-time. Many times I have found myself stuck, delayed or ill prepared because WSDOT wasn’t giving correct data about pass conditions. I plan early enough and depart only to find the pass is actually closed or chains required.

Inaccurate

2022-10-27

Don’t rely on the number of spaces available! Totally inaccurate. Only thing WSDOT is good for is checking the schedule. They manage to get that right. Though the ferries can’t keep up the schedule. Washington has a long way to go to improve the ferry system!

New version terrible

2022-11-28

Too many clicks and unstable. Cameras difficult to see and get to. Old version was much better and more useful. Wash dot website travel new version also crap please consider some improvements to work more like the older versions which was a much better user experience

Needs work…

2022-12-29

I use the ferry system daily for my work and home life. I used to be able to use the ferry related webpages for good information at the various terminals. But, much of the webpage information has been in flux and not working for a while. Had to get WSDOT… very cumbersome to have to load and reload the information in order to know what’s happening for my departures and arrivals… app needs help in being user friendly.

Needs late ferry info

2023-01-30

It shouldn't be hard to see when the boat arrived on vessel watch. Knowing the boat is at the dock doesn't tell you if you have a chance to make it before it departs and whether to hurry or take your time. Please add this feature! The boat is rarely on time and this would be invaluable information for us bike and walk on passengers who have to look at the cameras, check email inbox, etc.

Need better updates

2023-03-03

If you assume they update their reports every 10-15 minutes you’d be wrong.
For instance I looked at the pass report this morning and it said it was closed. The report was posted at 6:28am. At 4:00pm it still showed it closed (same 6:28am time), although the pass had been open for hours. How hard can it be to have real-time updates?

Add CarPlay support & Remove Ads!

2023-04-01

WSDOT would be more helpful if it supported use in CarPlay. Considering it’s illegal to use a mobile device/phone while driving in WA it’s entrapment that WSDOT doesn’t support use through a car’s onboard systems. Most cars from Hondas to Fords to Toyotas and Audi and Volvo are just a few major brands that support CarPlay now. CarPlay support would make using this type of app safer AND legal while driving!

Update this so users can report potholes.

2023-05-03

WSDOT would really be helpful if we could drop a pin to report potholes. Also if it would state if you were the first or the hundredth person to report it at that location.

Why the ads?

2023-06-03

WSDOT is nice and all but why are there third party ads in WSDOT ? Can someone explain? I thought I was paying taxes for it. This is the first time I see ads along a government service.

Very useful but not perfect

2023-07-05

I live in the islands, commute to work on another island and use WSDOT several times a week. When ferries are running on time, it’s very useful. When service is disrupted, WSDOT becomes less useful. I agree with other reviewers that real time updates are needed. Also, the booth workers in Anacortes claim that WSDOT is not reliable as far as quotas, which also seems like a gap that needs to be mended. WSDOT still is very useful for making or altering reservations on the go, or checking to see how much space is left on the ferry you’re gunning for. Having the local numbers for ferry landings is a good back up as is knowing how to interpret Vessel Watch. The more fluent you become in “ferry”, the more useful WSDOT becomes.

Simple idea

2023-08-05

How about an in app purchase to remove the ads. Though there not big ads, but as someone who's heavily anti-ad, I dont mind paying .99 to remove them.
Plus extra revenue for the DoT.

Thanks! c:

Amazing

2023-09-06

Love this so much helps out so so so much!! Been using it a lot lately and it’s magnificent! The bottom reader where you swipe to see updates on collisions and stuff is by far my favorite part! Also, the ferry’s thank you guys!

Quality Dev Support

2023-10-08

Been using WSDOT for a while to look into schedules and the dev has actively been developing data that WSDOT offers.

Nice to see continued development of the platform and helps for the average commuter by having info all in one place.

Best App Ever!

2023-11-08

WSDOT is awesome! I only wish I'd have known about it sooner so I could've had it for longer. Used it on a friend's phone while on a trip and was excited to get back and put it on my phone. Really easy to use. I love the favorites feature. Five stars!

Awesome App

2023-12-10

I cannot speak on half of WSDOT’s intended use. I use it primarily for ferry information (which has always been accurate and up-to-date for me). It gives schedules and availability, as well as a link to their site to reserve a ferry (if that terminal supports reservations). For me, this is an excellent app and I encourage others to try it as well!

Great app but please fix!

2024-01-10

Love WSDOT and depend on it regularly. Lately it’s not working - telling me there’s no network connection for ferries but everything else works - please fix, developers!!!!

Often not current ferry info

2024-12-18

When the ferries are running temporary schedules, the departure times should be accurate on WSDOT . They are not. True, the bulletins are there, but it would be best to have current, accurate info displayed everywhere in WSDOT , particularly on the main schedule display page.

Simple idea

2024-12-18

How about an in app purchase to remove the ads. Though there not big ads, but as someone who's heavily anti-ad, I dont mind paying .99 to remove them.
Plus extra revenue for the DoT.

Thanks! c:

Useful app

2024-12-18

WSDOT is especially useful if you’re on a road trip because there’s traffic info, border wait times and more

Question

2024-12-18

Why are there loot boxes on WSDOT? I don’t have access to half of Washington until I spend $4.99 on loot boxes to unlock interstates and more?? Where is the pride an accomplishment in this.

Very helpful

2024-12-18

It gives a lot of information on the map that I don’t find in my regular maps. Thank you!



Is WSDOT Safe? 🤗🙏


Yes. WSDOT is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 240 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.9/5 . Justuseapp Safety Score for WSDOT Is 35.2/100.


Is WSDOT Legit? 💯


Yes. WSDOT is legit, but not 100% legit to us. This conclusion was arrived at by running over 240 WSDOT User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for WSDOT Is 52.2/100..


Is WSDOT not working? 🚨


WSDOT works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with WSDOT? Post a Review




Features

Washington State Traveler information provided by The Washington State Department of Transportation.

• Traffic Map with statewide traffic cameras and travel alerts.

• Ferry schedules, alerts, and real-time ferry locations.

  Customer Service/Support
Developer:
Washington State Department of Transportation


Website: