Contact Controller Support
Company Name: Sandhills Global, Inc.
About: Discover the ultimate platform to find and sell new and used aircraft, including
jets, helicopters, turboprops, piston planes, military and ag aircraft,
floatplanes, drones, avionics, and components. Whether you’re a buyer, private
seller, or an aircraft dealer, Controller makes connecting with buyers and
sellers in the aviation industry fast, easy, and secure.
Controller Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sandhills Global, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Controller Website
Privacy Policy: https://www.controller.com/info/privacy-policy
Developer: Sandhills Global
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3 Most reported problems 😔💔
Not all change is good
by W I N
The old version was dated, but worked. 6.0.0 is unusable on my iPad (current model iPad mini with max memory). It insist I prove I’m human (on a downloaded app where I’m clicking on the screen, why?)
I can’t read the text because it is to small and to faint (very small/thin/narrow text that appears gray, not black). I can no longer open pictures full screen and when I enlarge them, I can’t go to the next picture. If i “open” a picture, I can’t close it. I have to shut entire app down and start over. Or it crashes and does the job for me.
This version might be the foundation for something good in the future, but it wasn’t ready for release in its current form. It seems more like a bad website rather than a real app. No imagination as to what a modern aircraft sales app could be.
Glitchy and can’t look at airplanes
by Daveghgkandbg999
You have to log in every time you open the app to use the browse feature. There is no login section on the app to it takes you to a mobile landing page that constantly glitches out. Then once you give them every piece of personal information you can imagine and finally get through the process on the website, you go back to the app and still can’t use the browse feature. Now Controller has my email, cell phone number and address and I’ll probably get all kinds of spam calls texts emails etc. and I still can’t use the stupid browse feature to look at planes. Then the app had the audacity to ask for a rating while all that was happening so here you go!!
New version is TERRIBLE
by Holdem63729
Definitely one of the worst app updates of all time. It’s impossible to overstate what a massive step backwards this was. I want to use this app but its so d**n frustrating I close it every time after a few minutes.
The old app let you very quickly browse by manufacturer and model. Obviously thats how most people shop for planes. Now you select a broad category like “jets” and the app just pukes every jet available at you. The process to filter takes so many clicks and if you accidentally click back too far then it starts the process over.
Controller just needs to admit they blew it and go back to the old app ASAP before they destroy their business. Same goes for their web version.
They should use this as a case study in UI on what not to do when building a site or an app. Its absolutely horrendous.
Have a Problem with Controller: Aircraft for Sale? Report Issue
Why should I report an Issue with Controller: Aircraft for Sale?
- Pulling issues faced by users like you is a good way to draw attention of Controller: Aircraft for Sale to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Controller: Aircraft for Sale customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Controller: Aircraft for Sale.
