Stuck on a difficult homework problem? Studying for a test or getting prepped
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homework help used by millions of students let’s you: • Conquer your
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Had an on again off again Chegg subscription for probably 3 years and it has been a life saver for some of my more difficult courses especially Cal 3 and DiffEQ, however I have been charged several times after having cancelled my subscription. I was charged a month after my semester had ended having thought I had paused my subscription so I called Chegg and spent a decent amount of time on the phone with a rep. I was unable to get my money back for that month even though I hadn’t used any of the recourses but they did show me how to end my subscription which I was able to do, or so I thought. Fast forward a month later after not even having the app downloaded I see a pending charge in my bank app for Chegg study. Two charges of $15 for a college student goes a long way especially when I’m stretching to pay my bills, I know $30 isn’t really that much of a set back but I actually had to skip a couple meals until my next paycheck was able to come in bc I had a car payment and rent lol. Chegg has proved to be very useful in the past but I will be looking to other resources in the future. Besides this flaw, the app is excellent and can help you do anything from get all of your homework answers without doing any work to getting a tutor session with some Q&A, but cheat at your own expense because knowledge is power but I guess so is a 4.0✌🏻
OMG Unsubscribed, Sill Charged for Years.
Danger, Danger, I got Chegg before it was bought by another company or such. It was good until that happened, and then became for me bad Chegg practices. Purchased was an in-app subscription, which was not an in-app subscription. Changing platforms on my original set up not cool. I unsubscribed, still get billed. Tried to unsubscribe again, but can only find a pause subscription button. Unsubscribe is hidden so you can’t easily find it and so your card is going to be charged over and over again without a way to stop it because if they were being transparent, then I’d be able to find a big button to unsubscribe my subscription that works the time you select stop subscription. I feel so deceived. Each school dollar goes a long way, and to feel taken by bad Chegg practices is unforgivable. My personal opinion - stay away from this app because bad Chegg practices would have you subscribe to them directly instead of a safe customer experience called in-app Purchase through ITunes. And, wait until you hear the Developer’s response. Read it and was it not lame? They will say other, but I can’t tell. Tells you everything about bad Chegg billing practices.
Read all the way through.
I signed up for chegg to help with this past semester of developmental psychology as my teacher wasn’t great at providing enough information for notes for when we took test. I looked up questions on the second test we took of the semester, in the “expert answers” someone answered the first 13 questions. I went by what was said on chegg and even changed three of my answers. Out of the 13 I got off chegg, I missed 7. This resulted in an 82 on the test. My last test, I had trouble because I missed a day of class so I looked to chegg for a few answers. I ended up missing 3 of the 5 t/f answers that were provided and if I had changed my answers for the first five questions to go by what was given on chegg, I would have missed every single answer. Both test I used chegg for I ended up with an 85 and an 82 and when I did it completely on my own I made a 92 and a 96. HOWEVER, Chegg saved my life when it came to the homework from the textbook. Great for answers out of the book, terrible for test.
Okay Chegg I get that you don’t want people to use/share their account with other people, but this is RIDICULOUS!!! I never shared my Chegg subscription with anyone! Yet I got locked out and restricted to use something I paid for! This is too much! Then I have to wait 48 hours for my account to be investigated, the hell is this? If someone pays for something you best believe they will USE it, especially if that person is a broke college student who just wants to study better and do well! Making it worse they restricted my account during the finals week. Y’all need to fix this nonsense because people will stop using your services if they’re being treated like this! If someone calls and tells you they didn’t share their account with anyone, lift the restriction and let them use their account! I feel like I’ve wasted my money and time using this service. Very very frustrating. I have to applaud your customer service for quick response but still lacking in the fixing and helping department. Stop this nonsense Chegg!!! Stop taking our money and locking us out on the service WE PAID FOR, especially when we never violated your terms and conditions. Very disappointed.
This app is starting to become trash.
Let me start by saying chegg is very helpful when you need answers. But the down fall is chegg needs to really update their app. I feel like their just collecting money and not really updating their app which they really need too. Today is my second time having my account suspended over something stupid. Saying I have suspicious account activity does it make sense to just suspend someone account in the middle of using the service. I am in college so I don’t get on the same computer everyday in the lab or I don’t use my laptop everyday. SUSPICIOUS ACTIVITY WOULD BE IF SOMEONE IS TRYING TO GET INTO MY ACCOUNT And PUTTING IN THE WRONG PASSWORD OVER AND OVER AGAIN. This really needs to be looked into because this is ridiculous and absolutely stupid and making this app not even worth having !!!!!! Since y’all are able to see multiple logins y’all should be able to see it’s in the same place and not on personal laptops . Get it together and use the money y’all are collecting from everyone to make changes !!!!!!
Recommend 100% it’s really worth it
I wasn’t sure if paying 15 dollars for a app but let me tell you it’s seriously with it! I have no regrets about that at all chegg has seriously saved me and helped plenty with homework and other school assignments. It’s very simple to use and if you can’t find what you’re looking for just snap a pic and in a little while someone will have answered and helped you out. Recently I’ve had a difficult time understanding how to do my math because of the teacher I’ve gotten isn’t the best at explaining. But chegg has saved me from multiple headaches and really is great for any subject actually. I love it and will continue to use it and recommend it to all my friends and fellow struggling students.
When you purchase a membership.. good luck getting out if you want to.
Makes it so hard to cancel membership. I wanted to cancel my membership because I am no longer in school. No I don’t want to freeze my account I am taking easier classes next semester and no hard science classes so this service is no longer needed. You can’t cancel from the app and they make it very hard on the website to find where you cancel. I just got charged for another month that I’m not going to use because I can’t find out how to cancel my membership. When I go back to school, I would not purchase your service again because of this inconvenience, if I ever can cancel it. I know how to run a computer I know how to buy things online and cancel things. So I really shouldn’t have to reach out to customer service to be able to do a simple task like cancelling a memebership. So even if I go back to school, I don’t plan on using this again. Might of considered it if I ran into any issues with my classes next semester but you’ve lost by bussiness. I’ll take it somewhere else.
Good, but sometimes not
All and all Chegg is an 8 out of 10. I say that because a majority of the time you get the answer you need and the explanation that you need for your question. But there are some cases where the answer is wrong and you take the hit for it. Also you only get 20 questions per month, which is fine, but if there were a payment plan to have more questions per month ( possibly 30 for $20 month) that would be perfect for my situation. PLEASE NOTE: chegg experts WILL NOT answer more than one question, so don’t post a question with 15 problems in it, because A) the expert will only answer one,B) when i look up that same question it says its answer but it’s not so I end up using one of mine, and C) if the answer is wrong PLEASE thumbs down. If you give an incorrect answer a thumbs up we will all think it’s correct. I think we all can see the snowball effect here.
Please Add Multitasking Support!!! :)
+ My request: Honestly, this app deserves 5 stars but I am only putting down three stars to get the attention of the developers to hopefully add this feature! I’d really like for you guys to add multitasking support with this app for iPad. I strictly use an iPad pro to do all things school and work related. The largest downside to using the Chegg study app is the lack of multitasking support. By multitasking support, I mean the ability to do split view or reduced split view. I like to use an app like Notability and use split view with a text book to get my work done. It is quite inconvenient when I have to switch out of a view entirely just to look at the Chegg study solutions. With multitasking support his app would be perfect! + Now for the rest of the review: What Chegg provides to students is extremely valuable. Especially for the price they offer their service at. I’ve been in upper education for 5 years now and I’m going into my 6th and final one. I’ve been using Chegg on and off for these 5+ years. Chegg has truly been a GPA saver. Being in school is difficult enough but Chegg services helps with keeping those stress levels done. I used to have to go to all my professor’s office hours, request tutors, or search for hours to find online help. With Chegg I have peace of mind knowing that when I go to do my homework I’m able to get the appropriate help I need.
NEEDS AN UPDATED
Navigation is clunky. Interface needs to be made more efficient to use. I don't like the bottom bar that pops up where I have to scroll left in right. It's just clunky unnecessary. If I wanted to skip from problem 1 to any problem 7 and after, I gotta swipe to find it when all the problems could just be listed in a side bar so the user can quickly locate the number they are looking for. The answers are sometimes in odd steps, where you again need to click up open up each step, which seems just again, unnecessary and clunky. Another thing is the photos often don't scale to the size of the page and you can't even see it... Even when you try to resize the browser screen you can't see the photo. Poor. Needs a lot of improvement... Especially when I pay $20 a month to use Chegg... If there are any other book answer websites that were more seamless and easy to use, please let me know so I can sign up?
Some good and some bad
Often times when I was searching to see if my homework question had been asked before, and there were no matching results, I would post a new question. Except, before it would let me finish posting it gave me a notification saying that there has already been a similar question asked-even after already searching for it with no results that matched. That was very frustrating and time consuming and happened on more than a handful of times. They also make it very difficult to unsubscribe.. The app says to log onto a desktop and go to their home page.. It says there should be a “pause/cancel subscription” button but there isn’t. Under frequently asked question it says that you have to call or chat their phone line to cancel your subscription. But, the chat and phone line have limited hours that you can call in.
Expect for the time one of my books were shipped separately instead of together other than that I haven't had any issues with the company since then. In addition, the help assistant on chegg gave me a discount it wasn't much but beggars can't be choosers. Something I would improve about the app is when refreshing the page and/or attempting to track an order it says oops something went wrong here. Another thing that should be done is an email notification about your order being delayed and/or shipped separate from the other orders. I appreciate the fact that Chegg support customer service and Twitter support are responsive at all times.
Waste of money, won’t work,bad customer service
I bought a subscription and the money was taken out of my account and I had a receipt. Apple said I was active. Chegg said I was not. I called them, I emailed them, I contacted them on social media and ultimately kept getting the same response...I needed to get my refund from apple because there was nothing they could do, they are very aware this happens A LOT and they suggest you go to their direct website and buy the study membership there. After talking to Apple, they said they could clearly see I should be active and they had no ability to fix the app, that it was all on Chegg. Apple gave me a refund. I wasted money that I won’t see again for a week, I wasted over a two hours of valuable study time that I barely have and was SOL on my assignment that I thought I gave myself ample time for. Do yourself a favor and don’t waste your time or your money on this scam of a company trying to take advantage of students!
Go to teachers/professors, not here
If you’re by chance reading this review before you try this service, look elsewhere for help. This service costs 15$ a month, which is absurd for college students, the primary focus of this service. What does that money get you? Not much. The app is buggy to a fault, since the hamburger menu is buggy to the point of it being useless. Also good luck logging in on more than one computer, because 9/10 times if you try and log in on a different device you’ll have to reset your password to stop “account sharing.” But even assuming you do jump through those hoops, the best part is that most of the “help” you receive is wrong. It’s not just a single subject or helper, I’ve gotten multiple questions wrong on various assignments after reaching out for help. Point of this is, if you really need help, go talk to your teacher/professor. You’ll get the right answers and it won’t cost you a penny
Good for most things
Chegg is great for asking questions and getting most of your questions answered, and explained. However, if you log into Chegg on you phone, iPad, computer, desktop, etc. Prepare to have your account suspended or even disabled. Chegg will suspend it for “violating” its rules, believing you are sharing your log in information with others. Mine is current suspended due to this, & I have issued a report back explaining that I log in with MY items. My luck, it was suspended after asking some questions I was needing the answers to TODAY. Oh well. Thankfully I also have Course Hero. If your looking for documents and labs/reports, use Course Hero. If your looking for questions and answers or even tutors. I would still recommend Chegg.
No. Chegg Study - Homework Help does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 117,179 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Chegg Study - Homework Help Is 19.7/100.
No. Chegg Study - Homework Help does not seem legit based on our analysis. This conclusion was arrived at by running over 117,179 Chegg Study - Homework Help User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Chegg Study - Homework Help Is 19.7/100.
Chegg Study - Homework Help works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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