Life360 app not working? crashes or has problems?

Life360 Status

Published by on 2023-12-16

Protect and connect the people who matter most with comprehensive safety
features for life at home, on the web, and on the go — all in one place for
added value and convenience. Enjoy modern, advanced tools that go beyond a basic
GPS phone tracker.


I have a problem with Life360

Are you having issues? Select the issue you are having below and provide feedback to Life360.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
900.0%

Not working
100.0%


Reported Issues: 27 Comments

By Lisa Swica   5 months ago


One of the people on our account does not update since 10/30 and it's 11/4 today. What can be done?

By Vicky McDonald   8 months ago


My app will try to open them flash back to regular screen

By darlene   8 months ago


Having problems with life360. Location on our kids and ourselves are never accurate. This has been going on a while. the app has been updated, reinstalled etc. Is there a way to fix this or just the app inself having problems. We live out in the country and depend on this app alot. Thank you,

By Leslie Mastin   9 months ago


App won’t open, starts to open then flashes back to my regular screen.

By Colleen   9 months ago


My app won’t open. It acts like it’s going to and then jumps back to the screen that displays the app.

By Bill   10 months ago


Location stops allot. Stops tracking. Have to close and open app to try and get it to track again.

By W.J.T. de Vries   1 year ago


map is blank, need to empty cache, frorce stop, then it works one time, on the next time opening, same problem

By matthew bradley   1 year ago


is locking up and locks up samsung phone has happened twice now

By Alina   1 year ago


App doesn't show members location on map - only gives the information on where they are so location works but doesn't show - problem only started this morning

By M   1 year ago


Life360 actually crashes my Galaxy s10 causing a reboot

By Teresa D Flynn   1 year ago


Life 360 is not showing my members. worked last night but today i can't see any of my 4 members

By Ed Russell   1 year ago


I cannot open the app. The purple screen opens then closes and the app is not open. BUT.... I get notifications when my family members arrive or leave home. The background tracking seems to work but I can't open the app to follow or see the location of our members.

By Don B   1 year ago


This app crashes 90% of the time. The most common bug is that the background map just disappears and all you see is a car icon on a blank background. Once you get the blank map, it will either close itself after a while or you will get the "Isn't Responding" error. Does anyone know of a good alternative because this app is extremely extremely unstable?

By Terry   1 year ago


I tap life 360 icon wont come on never had this problem

By Kris Kloppe   1 year ago


Got a replacement phone. Deleted Life 360 from old phone. New phone is the exact phone that is being replaced. Continue to get a device is not compatible when trying to download Life 360.

By Lisa Hahn   1 year ago


My LIfe360 App on my iphone is not working. When I go to try and open the app it does not open at all.

By aidan culbertson   1 year ago


every time i open a friend’s message chat, my app closes and resets.

By Tim Mowery   1 year ago


I just downloaded the app and it opens and then closes immediately. How do I get the app to work? I am trying to get life 360 for my family and connect my children’s phones.

By Alexis Chambers   1 year ago


My girlfriend has an iPhone and I have an android. For the past week or so it says her background location is off on my end but it's working totally fine in her end. In order for it to work, I have to delete the app and re-download it. After that it only works for a little bit.

By Christie Reed   1 year ago


I got a new galaxy phone and life 360 won't work it did then it crashed

By Brian Harmon   1 year ago


I added a new member to my circle last night, but now my life 360 is not showing maps, only white screen. Please help. Thanks, Brian

By Christina Adams   1 year ago


My sons app says location not found or phone off his phone is on and location is set to on. I took all the steps to reset the app it still says the same thing. He can see me on the app. The app will let him check in places that alerts my phone but it does not show him on the app or map while driving! Please HELP

By AG   1 year ago


Since the last update, every time that I open Life360, it crashes and totally restarts my phone. I'm not having issues with running any other apps.

By James horn   1 year ago


When I go to close the app, it does not close

By Renee   1 year ago


When you open the app to click on a name of a family member the names are flashing on and off constantly. We did the update and this has been going on for a month now.

By Ikeria Way   1 year ago


Everytime I open the app it closes real quick and I don’t know why.

By Jared Ogden   1 year ago


I keep getting these brief flashes of Life360 not responding and it goes away but constantly keeps popping back up


Common dislikes about Life360 app

- Can build a dishonest relationship between parent and child.

- Can teach children to lie and hide things from parents.

- Has had some glitches like delays in telling location and sometimes reporting that phone battery is dead when it’s not.



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About this app

Go beyond basic GPS phone tracking with smart tools and anytime, anywhere emergency support. this app membership offers a wide range of all-new services. - SOS to send a silent alert with your location to family members, emergency contacts, and responders. - 24/7 Emergency dispatch that’s always on call for your entire family.  Even if you can’t call for help, we will. - Family Safety Assist for comprehensive real-time specialist support anytime, anywhere, and in any situation. - Identity Theft Protection to safeguard each family member’s sensitive digital information and white glove restoration service, including up to $1M in coverage.  Bring your family closer with comprehensive safety features designed for busy, modern life — all in one place for added value and convenience.  Download this app and get started with advanced Location Sharing, 2 days of Location History, and 2 Place Alerts to see family members come and go from your top places like home, school, and work.  Protect and connect the people who matter most with comprehensive safety features for life at home, on the web, and on the go — all in one place for added value and convenience.  Upgrade to membership for premium features and tools, backed by 24/7 specialist support and emergency dispatch.  Disclaimer: Continued usage of location services while Life360 is in the background can excessively drain battery.  Enjoy modern, advanced tools that go beyond a basic GPS phone tracker.  Protect your drivers and passengers and respond to a car crash faster with automatic Crash Detection, and stay safe on the go with automated SOS.  Find the plan that fits your family’s unique needs and try free for 7 days.  But not to worry, we’ve spent 10 years developing our location technology and our algorithms always keep battery usage to a minimum, even while you drive! 



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