MyTSA Reviews

I just downloaded MyTSA and am impressed with its features, but I have not yet had the opportunity to try a real-world test of its functionality. There are a couple design issues that, to me, are major.

First, MyTSA inexplicably disabled the use of the Apple Bluetooth keyboard while simultaneously making the virtual keyboard disappear.

Secondly, MyTSA was designed solely for an iPhone. As compact as iPads are for the abilities they have, they are still heavy and cumbersome to hold and operate in portrait orientation. That is why most iPad users operate their device in landscape orientation and have it attached to a keyboard folio or a folio stand that holds and displays the iPad in landscape orientation.

There are a great many of us who have eye problems that greatly reduce our ability to read the small print on a phone, and there are many of us who lack the hand strength to hold and operate an iPad in portrait orientation, which is why it is so critical for apps to function on an iPad in landscape orientation. I would greatly appreciate it if this issue would be rectified.

I love the new design! The airports map is really helpful! I wish you have implemented this feature before. However, the feature that I was waiting for is still missing. Actual wait times live!! Hoping to see this on your next update!

Seems to rely on people uploading their wait times in security lines to give wait estimates. That's not a good model. A) folks not great at guessing wait times, B) I know I'm usually more focused on getting my shoes and belt back on than updating the TSA app with an accurate assessment of my wait time.

Does TSA not track this? Why can't that info be made more accessible? I would think it'd make their job easier by giving people option to choose least busy security checkpoint, spreading things around more efficiently.

It is a pleasure to be TSA approved; it makes your flying experience so much more relaxing and enjoyable. I find it rather strange that, although I paid the renewal fee for TSA as well as the renewal fee for my GOES card, I have received neither of them.
How do I contact them to make sure that these two very important travel assists are in good standing?

This seems like it can be useful, but I can’t find a way to remove the default closest airport, which I never use, or at least drop it below the ones I actually fly from. The what can I bring list is helpful; there are things there I wouldn’t even have thought to ask about. I’ll revisit this after my holiday travels and adjust the rating if appropriate. Three stars for now, meaning average.

Started using MyTSA while traveling over NEW YEAR 2019. Worked and was accurate on wait times.
Also, shout out to all the TSA agents working professionally with huge crowds on Jan. 5 in Denver. They were polite and really helpful.
No reason not to get MyTSA if you fly to travel.

MyTSA seems like it would provide really useful information. I wouldn’t know though since it HASN’T WORKED from the day I installed it. I have faithfully installed all updates and still it crashes and closes the moment I enter anything (like choosing the airport I want info on). Has anyone actually gotten MyTSA to work???

I downloaded this for the TSA wait times, which sadly are not useful, at least for my home airport since it relies on user uploads (often days ago). If this gets tied into a live data feed this will become a great feature.

But still very useful due to general airport status, including a map display. Let's you quickly see where delays are occurring. UPDATE: this feature was dropped in the latest update. (Or at least I can't find it). Changing my rating to one star.

I use Atlanta all the time and it still shows busy times being under 15 minutes. 8:20 on a Friday it took almost 40 minutes to get through standard lines. If you know Atlanta, they had us lined up down the hallways between the elevators! I’ve seen no way to leave notice on MyTSA it’s self. It would be nice if MyTSA was in real time. This isn’t the pandemic anymore, people are flying. Let’s get accurate times on MyTSA

The TSA app is amazing especially when you’re running late, it tells you if you’re going to be delayed and possibly miss your flight. Tell the TSA officers your timing can get you up front and you won’t miss that flight. 😀😀😀

I see several problems. The mayor problem is that MyTSA
is only good for application. Not to be used at the airport. It lacks a way to input your personal information.
Get that part fixed or show me how to do that so I can have it alll handy when going thru the airport.
I rated this as 3 stars, get some of this fixed and I will review it again and raise my rate of MyTSA .

Well we can do it. With all this great info and my tired old feet, I’ll make it. Thanks for my TSA Ap. I’ll try it out tomorrow Am.
And hugs and thanks to all the people working at ATL check in etc ... with out being paid. Bless you. Ckn

I am impressed with the information available on MyTSA . The one problem I encountered had to do with submitting my application for the TSA prelane. After completing the form and selecting an appointment I pressed the submit button and got an error message that the page wasn’t available.

I originally got MyTSA for the KTN information but have found it to be quite useful in knowing the ever changing rules. I also like to see the status of TSA line delays before arriving for my flight.

This is a decent overall app, but there a few items that need polishing. One thing I wish they would address is leaving the TSA Pre-Check gates and times up 24x7. Simply listing hours of service, rather than not showing up at all, would be more helpful!

Wait times are based on what users upload, doesn’t have historical data available(so accuracy can be not great) The what can I bring section tells you to review the “What can I bring” document but doesn’t provide a link. It lets you apply for pre check within MyTSA , that is about the only useful feature. I thought apple banned apps that were just bad containers for websites.

Looks like some helpful stuff in MyTSA, however the airport add function is either not working or non-existent. MyTSA defaults to an airport I do not use, and despite Following instructions within MyTSA to ‘choose star to add’ it does nothing. Hope this is fixed or added soon. Others have mentioned the same issue, btw.

Version 3.7.1 fixes my app. Kn the previous version it crashed immediately after any attempt. Now it’s working good! Thank you

I find using MyTSA easy and informative. If there is an issue or question about something I want to put in my carry on I just email them. Usually within 24 hours I have an answer. A very useful to for any traveler.

First time using it. Used the ID number on my plane ticket. Went to TSA precheck. Was not registered on the list. Asked the attendant why? She replied “I don’t know, I am a federal employee.” Now that is government working for the people.