Contact MyTSA Support
Published by Transportation Security Administration on 2023-06-23 About: Named the Best Government Mobile App from the American Council for Technology
and Industry Advisory Council, and earning TSA recognition as one of the Top 15
Government IT Innovators, “MyTSA” provides 24/7 access to information that
passengers frequently request from TSA.
With “MyTSA”, you can:
+ Quickly
search which items you can bring with you through the checkpoint onto the
airplane.
How to Contact MyTSA Customer Service/Support
Listed below are our top recommendations on how to get in contact with MyTSA. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyTSA. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Transportation Security Administration
100% Contact Match
Developer: Transportation Security Administration
E-Mail: [email protected]
Website: Visit MyTSA Website
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Reported Issues: 3 Comments
By Douglas1492
Valuable for one feature
I downloaded this for the TSA wait times, which sadly are not useful, at least for my home airport since it relies on user uploads (often days ago). If this gets tied into a live data feed this will become a great feature. But still very useful due to general airport status, including a map display. Let's you quickly see where delays are occurring. UPDATE: this feature was dropped in the latest update. (Or at least I can't find it). Changing my rating to one star.
By LCnMN
Not accurate times
I use Atlanta all the time and it still shows busy times being under 15 minutes. 8:20 on a Friday it took almost 40 minutes to get through standard lines. If you know Atlanta, they had us lined up down the hallways between the elevators! I’ve seen no way to leave notice on the app it’s self. It would be nice if the app was in real time. This isn’t the pandemic anymore, people are flying. Let’s get accurate times on the app
By blueiquana
Find something else...
Wait times are based on what users upload, doesn’t have historical data available(so accuracy can be not great) The what can I bring section tells you to review the “What can I bring” document but doesn’t provide a link. It lets you apply for pre check within the app, that is about the only useful feature. I thought apple banned apps that were just bad containers for websites.
Have a Problem with MyTSA? Report Issue
Leave a comment:
Why should I report an Issue with MyTSA?
- Pulling issues faced by users like you is a good way to draw attention of MyTSA to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a MyTSA customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyTSA.
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