Egnyte Reviews

Egnyte Reviews

Published by on 2024-11-20

🏷️ About: Connect better. Protect better.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
57.1%

😎👌🔥 Positive experience
27.7%

🙄💅🫥 Neutral
15.2%

~ from Justuseapp.com NLP analysis of 9,048 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy to use and intuitive interface

- Seamless interoperability across devices

- Full cloud-sync functionality with laptop-sync app

- Good functionality for most tasks



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Useless App

2022-05-23

Any time I try to upload files Egnyte takes 10 minutes to prepare then every single file has an upload error. Then I have to go through and do each file manually but Egnyte always crashes in the middle of it and never works again. Then I have to delete it and start all over again. Fix Egnyte and add a mass select for files that fail to upload.

An has-been app/buyer beware

2022-06-24

I once touted Egnyte as a must have for small businesses, but it’s only current worth is to recommend it to your competitors so they spend valuable resources working with this app tech support.

Egnyte and its “upgrades” have degraded significantly over the 2 yrs we’ve been customers. I’m currently traveling, I can’t get to Wi-Fi for my laptop, my app is frozen updating the file server (this app side issue), and I have a client requesting information I can’t get to yet. I’ve deleted and reinstalled Egnyte to no avail. I’ve spoken to tech support, they just pushed it up (or down) the chain of command. 6 hrs and no update, no response. He’ll, if it’s something I’ve done, I’ll give a glowing review, but how do I know when there is no communication. If you don’t need the mobile app, the desktop version works about 95% of the time and I can recommend it, but proceed with caution. You’ve been warned. 2 stars because of desktop.

I wouldn't work without it!!

2022-07-25

I've been using this app since I was the President and CEO of a public company where I had to have an elevated level of security, control, and yet still have ease of access anywhere in the world. this app has been providing that to me for over eight years, even as I transitioned and started my own private companies. There isn't a chance in the world I would stop! They just keep getting better and better!! Thanks this app!! Cheers, Dr. Bob

The app works great

2022-08-26

I’ve used Dropbox, Box and this app for work across the last 12 years and find the this app app to be easy to use, intuitive and has all the functionality that I expect. I’m filing docs from my phone, accessing them from the iPad and laptop, or going the opposite direction and don’t remember a single problem with Egnyte . Be sure you download and install the laptop-sync app on your laptop to get full cloud-sync functionality.

Great, but needs 1 thing...

2022-09-27

I converted one of my church clients to this app after the onsite file server died. We couldn’t be happier. I only have one wish... As the admin, I use the this app iOS app a lot for user permissions on folders and files. But there is currently no way to add, remove, or edit users or user groups within Egnyte . This is my one wish upon a star...

By far the fastest way to create, collaborate and find docs

2022-10-28

this app just works. It’s by far the fastest way to create and find documents. It’s also a convenient way to collaborate with others when you need to definitively identify the correct file version.

As a user I know exactly who has access to my files and easily revoke or change access.

Last: the speed. My clients are surprised how quickly they can send us files that are sometimes > 10GB.

Can not recommend it enough.

Best cloud storage system

2022-11-29

Was a Box user for many years but this app is absolutely the best, most seamless team storage system. Much stronger on the enterprise security front and the way the file structure mirrors the Window environment is perfect. Don’t know what else to say except you should try it.

I love apps that just work.

2022-12-30

I am in a taxi in China. I need to see a file. I open the this app app on my iPad, a few clicks, and I have the file. I don’t expect to able to replace my laptop with an iPad, I just want to use the tablet like this. It worked. I sent an answer to my chinese factory, and they kept working - no delays.

Great for law practice

2023-01-31

this app is user friendly and intuitive. I use it for all my document management and it is a relief to know all my docs are saved in the “cloud”.

I also use this app for document production. So easy to make a file and share it with opposing counsel.

What a great product.

Long time user

2023-03-04

Adopted this platform when looking for flexibility in a cloud based file server to work with my File server. Decided on this app and ReadyNas, couldn’t be happier. Apps are great, it’s intuitive, permissions a breeze. Called support a few times, each time they have been very knowledgeable and willing to assist.

Best mobile app for content collaboration

2023-04-02

Been using Egnyte for some time now and it has been very fast and stable, and it keeps getting better with each release.

Great app for completing documents

2023-05-04

I’ve been working with Egnyte for a few months now. I love the work offline features due to internet accessibility in some of my locations. It is easy to post documents for senior leadership to review. The ability to have multiple folders and categories ensures you stay organized.

Instant access and no headaches

2023-06-04

I’ve been viewing a set of prints for a new building for 4 months from my office. I just added a iPad Pro so I can be effective away from the office and still have access to our prints.

The program loaded within a minute and allowed me intuitive access without ever reading a manual. Best install and ease of use I’ve ever had. 5 Stars.

Director of Facilities / Health Care

Love this app!

2023-07-06

I LOVE Egnyte! I am often at job sites or in the field and need to access the shared files on my company server... it’s a snap to use and saves tons of time! I used to print documents or load them onto a laptop or IPad... now I know how to access my files from anywhere I get cell service. It’s also the easiest way to dump a bunch of field photos right into a projects e-folder. It’s brilliant!!!

Been using from day 1 - keeps getting better

2023-08-06

I am a small business user and this app has grown along with me. I am especially impressed with customer support, the tutorials are good and getting better, but when I post a questionI usually get a call back within a few hours. A rarity these days! Only one wish - that this app would partner with more apps so I could “snap to” or “save to” just like Dropbox etc.

Very flexible

2023-09-07

this app makes my SOHO business work seamlessly between multiple locations. Being able to upload and access files from all my locations and the mobile platforms is key. Sharing files and folders with third parties is also a breeze. I am using it much more than I do several other available cloud storage tools because it is so well deployed.

Been using for years ...

2023-10-09

& love it! We’re an engineering / construction company involved w clients & technologies domestically & internationally. We’ve used this app extensively & exclusively for years for file sharing to great effect. Clients love it during the design & construction phase of the project, of course; but also rely on it during operations & maintenance when they need insight into the details of their design. this app has been an integral workhorse in us providing service to our clients & collaborating with our project partners.

Not everything works on the app

2023-11-09

A good app for most of the time, but the mobile app doesn’t work as well as it should. I marked several items for offline accessibility, but none of them would open on the airplane when not connected to the internet. Very disappointing.

Would also like a search function so I could search for the files I am looking for. Even searching within a folder would be helpfu.

Historically great but...

2023-12-11

The functionality of the product is perfect. It couldn’t be any better. I seamlessly move from one device to another. The interoperability is key. Unfortunately the last update to the Windows client is glitchy and frequently loses connection. Fix it and you shall see stars!

August, 2020: Back to being brilliant!! I’m not sure what they did to fix it, but all seems stabile and reliable now.

File Management Has Never Been so Easy!

2024-01-11

The security and peace of mind that comes with this app is well known and made verification of our non-production file management for our SOC 2 compliance audit simple. The ability to securely access, edit, share and manage files on the go is invaluable and the value for any size business is hard to beat.



Is Egnyte Safe? 🤗🙏


Yes. Egnyte is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 9,048 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Egnyte Is 32.7/100.


Is Egnyte Legit? 💯


Yes. Egnyte is legit, but not 100% legit to us. This conclusion was arrived at by running over 9,048 Egnyte User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Egnyte Is 50.7/100..


Is Egnyte not working? 🚨


Egnyte works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Egnyte? Post a Review




Features

Access sensitive data securely, preview files, upload new content, and collaborate on folders and file links - wherever they’re stored and without a VPN.

Keep files secure on your mobile device with data encryption, application-specific passcodes, and remote wipe capabilities for lost/stolen devices.

Easily set up permissions for authorized access, create link expirations, and receive notifications when files are accessed.

Help internal and external users collaborate seamlessly, and boost your organization’s productivity.

Integrate seamlessly with popular business applications for easy deployment and minimal training.

Extend the office through your mobile device and work from anywhere with ease.

  Customer Service/Support
Developer:
Egnyte

Contact e-Mail:

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