Egnyte Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Egnyte. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Egnyte. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Egnyte
Read 3 Customer Service Reviews 😭😔💔
An has-been app/buyer beware
by A. Richard
I once touted this app as a must have for small businesses, but it’s only current worth is to recommend it to your competitors so they spend valuable resources working with Egnyte tech support.
The app and its “upgrades” have degraded significantly over the 2 yrs we’ve been customers. I’m currently traveling, I can’t get to Wi-Fi for my laptop, my app is frozen updating the file server (Egnyte side issue), and I have a client requesting information I can’t get to yet. I’ve deleted and reinstalled the app to no avail. I’ve spoken to tech support, they just pushed it up (or down) the chain of command. 6 hrs and no update, no response. He’ll, if it’s something I’ve done, I’ll give a glowing review, but how do I know when there is no communication. If you don’t need the mobile app, the desktop version works about 95% of the time and I can recommend it, but proceed with caution. You’ve been warned. 2 stars because of desktop.
Useless App
by Scientist50505
Any time I try to upload files the app takes 10 minutes to prepare then every single file has an upload error. Then I have to go through and do each file manually but the app always crashes in the middle of it and never works again. Then I have to delete it and start all over again. Fix this app and add a mass select for files that fail to upload.
I wouldn't work without it!!
by Justa Tryin
I've been using Egnyte since I was the President and CEO of a public company where I had to have an elevated level of security, control, and yet still have ease of access anywhere in the world. Egnyte has been providing that to me for over eight years, even as I transitioned and started my own private companies. There isn't a chance in the world I would stop! They just keep getting better and better!! Thanks Egnyte!! Cheers, Dr. Bob
Have a Problem with Egnyte? Report Issue
Why should I report an Issue with Egnyte?
- Pulling issues faced by users like you is a good way to draw attention of Egnyte to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Egnyte customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Egnyte.
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