Contact Busuu Support

by GladysW

One of the things I liked about busuu was the review function. It had a variety of questions including listening to a recording and typing what you hear, as well as rearranging a sentence, and several other types. The new version only has one type: translate something into Italian. First of all, this requires typing for EVERY question, which is a drag on a smartphone. But more importantly, it only tests one skill, where the previous version tested multiple skills. This ruined the app for me.

by Untopino

It’s exciting to know that I can achieve a certain level of knowing the language in x amount of time.. but the navigation can be improved. The layout of the pages can be improved.. I wished I can go to previous pages just to check something or I accidentally pressed the continue too soon. Would be nice to have a flash card section just to go over certain lessons with the examples .. if there is it’s not advertised well. I also wished there were more translations on things so I know what is said instead esp if I guess the answer and I have nooo idea what the sentence says. At least have a tap on the word option for the translation .. I’m not sure if I’ll reach my supposed intermediate level at this rate with how I’m “learning”. The layout irks me a bit since I accidentally push the wrong button of the instructions for the step is unclear, then I get things wrong because i don’t even understand the task. It gets frustrating and I can’t even enjoy the app.. it feels a bit like a chore.. but I want to learn so I keep using it to ideally meet my intermediate goal by the deadline.. and I paid for it. Many improvements can be made. Very nice photos tho, and I like the different voice pronunciations. Navigation can be better.

by Birddogg756

I have been using another language app for about 4 years. I find this app to be more superior in some ways. While Duolingo hammers words into your memory through repetition, you use interaction and conversation.
I have only been using busuu now for a few days there is a couple quirky things I have noticed.
Some lessons do not let you change an answer or go back. It’s easy to hit the wrong response on smart phone and no way to correct a wrong answer on certain lessons.
Also the conversations. I wish there was a way to choose between listening to the whole conversation from beginning to end or one box at a time. I try to understand each box for words i may not understand but when you click the box it starts there and goes all the way to the end with no way to pause or stop it.
Also wish there was a way to go back in the same lesson. Learning new words it would be nice to flip back to the beginning to refresh my mind.
All in all I am really enjoying your app.
Jim