Contact ClearCheckbook Support

by Angbo88

I’ve been using this app for years with no issues. Then there was a huge interface change and now it’s awful. The data entry points are tiny print and all over the place. So instead of just being able to enter the data, move down, enter, move down, enter...you have to click on this tiny box in a random place. Then to the left, enter. Then down and to the right, enter, then somewhere in the center. But worst of all, the balance and jived balances don’t update right away when you enter info. So it says the same balance for days. So instead of knowing how much you have, you think you have a certain amount and you don’t. I shared the app with my husband so he was entering what he purchased and I was entering what I purchased and we ended up spending the same funds twice because it didn’t reflect the correct balance. It wasn’t broken but they “fixed” it. And now it’s broken. Deleting it and finding another to use.

by *Zephyra*

I used to love this app. But them they went and fixed what wasn’t broken and now it is broken. The new version makes adding new transactions excruciatingly difficult. The fields are tiny and hard to see. Most of the time my new transactions just freeze up and it only allows me to cancel not save. Categories cannot be accessed because the screen won’t scroll down. The date doesn’t automatically fill anymore and when you add one it doesn’t show up on the entry form. Finally, it is very difficult to jive transactions without opening them. Hate it! All the wonderful functionality is gone. Guess I’ll be deleting this once awesome app in favor of something that actually works. Don’t bother downloading this one guys.

by JennMc6

The new update is horrible! It doesn’t update transactions in a timely manner. I was just balancing and ended up with several duplicates because it would not update transactions. Even after entering each one!!!! Finally the original transactions showed up which left me in a mess. Plus, before when you were working in a specific account, it put the transactions in that account. Now it changes to the last account where that particular place was used, which means I have to find where it went. I have several accounts which makes this frustrating. I honestly never know if my numbers are correct anymore. I refresh numerous times and it still isn’t right.