mobile.de app not working? crashes or has problems?

mobile.de Status

Published by mobile.de GmbH on 2023-12-14

mobile.de is Germany’s largest car market with over 1.

I have a problem with mobile.de

Are you having issues? Select the issue you are having below and provide feedback to mobile.de.

User reports:
App has problems

User reports 7

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

85.7%

Something else

28.6%

Crashes

14.3%

Reported Issues: 2 Comments

By Triant 11 months ago

Don't speak German .l need the English version, as before. Now, I can't find the page in English.

By Piotr Dominiewski 1 year ago

I cannot login to my account. When I try to reset my passowrd I get the message the message that the account does not exist. It happpens on both my email addressess: piotr@redacted pedros@redacted

Common dislikes about mobile.de app

- Connection error

- Compatible only with iOS 13 and after

Have a Problem with mobile.de - car market? Report Issue

Common mobile.de Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot mobile.de app on iOS and Android devices. Solve all mobile.de app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

mobile.de iPhone Issues and Solutions

mobile.de iOS app crashes, not working, errors
mobile.de iOS app network issues
mobile.de on iOS has black/white screen

mobile.de Android App Issues and Solutions

mobile.de has errors/crashing/not working
mobile.de server network connectivity issues
mobile.de has black screen

mobile.de iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever mobile.de app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix mobile.de app crashes or not working on Iphone (iOS):

Close and restart the mobile.de app on iPhone
Update mobile.de app to the Latest Version for iOS
Uninstall and reinstall mobile.de iPhone app
Update your iPhone to the latest iOS version

Fix mobile.de on iPhone unable to connect to server/internet connection issues::

To resolve mobile.de network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix mobile.de black/white screen (blank screen) on iPhone:

Follow the mobile.de iOS app troubleshooting guide Here →

mobile.de Android App Issues and Solutions

Fix mobile.de not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent mobile.de app issues:

Force Stop the mobile.de App
1. On android, goto "Settings" » click mobile.de app. » click "Force Stop".

Update mobile.de to the latest version on PlayStore

Clear mobile.de App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "mobile.de app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch mobile.de.

Fix mobile.de unable to contact server/ mobile.de internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click mobile.de » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got mobile.de » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch mobile.de on android.

Solve mobile.de black/white screens issue on Android:

Follow the mobile.de android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at mobile.de GmbH, developers of mobile.de.

Verified email

Contact e-Mail: [email protected]

88.89% Contact Match

Developer: mobile.de GmbH

E-Mail: [email protected]

Website: Visit mobile.de Website

About this app

mobile. de is Germany’s largest car market with over 1. 4 million registered vehicles. The mobile. de app offers clear search criteria and filter options to find your dream vehicle at a fair price. No problem – create an ad on mobile. de or sell your car directly to one of our buying stations. The mobile. de app at a glance – easy, secure and at no charge! Use the feedback form or contact our customer service at ios@team. mobile. de or +49 30-81097-771 (Mon. – Fri. 8:00-18:00). Benefit from the wide selection of used cars, new cars, motorhomes, and motorbikes. Any questions or tips for improving mobilede ? You want to sell your car? Your opinion is important to us!