Company Name: Grupo Financiero Banorte
About: With Banorte Móvil you have control of your accounts and cards on your cell
phone. In addition, you can carry out your operations wherever you are with
total security.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Grupo Financiero Banorte
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Developer: Banorte Mobile Team
E-Mail: [email protected]
Website: 🌍 Visit Banorte Movil Website
Protect your data and wallet. We investigate the developer's website (Banorte.com), verify they're legit, and uncover hidden scams or complaints.
by William Harvey
I am SICK and TIRED of Banorte. When I was robbed on January 20, 2018, they did NOTHING to restore my money even though CONDUSEF told them to do so. However, they implement insanely stringent “security” restrictions that prevent me from doing nearly anything with my account. For three months, I have been unable to register new transfer recipients and no one in person, on the app, or on the phone has been able to resolve this. Today I couldn’t log in to my account for a long time, ostensibly for security. When I tried to resolve this over the phone, the English option didn’t work, and none of the Spanish options were “nada funciona y quiero hablar con alguien que puede lograr que ALGO funcione” which is what I would have wanted. Where was all this “security” back in 2018??? If you can choose another bank, do so. Banorte and its app are garbage. Their “security” will prevent you from doing any of the dozens of activities for which a normal human being needs a bank, yet when actual security is needed they won’t help. And it’s impossible to ever reach a human being who can actually solve your problem
by Jhernandez.ruiz
Everytime Banorte updates the app they never consider the users outside Mexico, it’s a nightmare to update the app and at the end of the support line they say. ‘You need to stop by to a bank location’ In Mexico!!! Really is this the customer service this bank gives to international users.
by Cuernacarol
The app used to work fine. Then the other day I tried to open it and NOTHING. NOTHING three days later. I decided to erase it and try downloading again, NOTHING. I actually prefer to do my banking via the website and not use the app but I’m trying to add an account and you are telling me you are sending a notice to my app. HELP