Company Name: OFG Bancorp
About: Oriental Financial Group is a diversified financial holding company.
Headquarters: San Juan, NA - Puerto Rico, Puerto Rico.
Listed below are our top recommendations on how to get in contact with Banca Móvil Oriental. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Banca Móvil Oriental. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for OFG Bancorpby Misa5827
The only thing I use Oriental Bank is to process the monthly child support payments, and unbelievably, it does not allow to process it manually via People’s Pay in the app or via webapp on ANY of my newest Apple mobile devices (both iPhone & iPad). I need to go on my Macbook to process the payment via the web page! This has been happening now for TWO years!!! Then, they don’t have a way to provide feedback from the app, so here I am!
by Taino Casique
The app is useless. They denied phone deposits and there is no information as to why. No email to indicate the deposit was denied either. Fingerprint authentication stopped working and the email notification about activity is not working at all. I wish this bank would learn how to communicate with their customers.
Update: not working at all: loading, loading then Error!
by Golo06
This is truly a a beyond garbage bank. Most bank here are third world country banks, but Oriental is beyond Fifth World Country. I started with RG which was an excellent third world country bank that got bought by Scotia Bank, an insulting downgrade. But Oriental has set a new standard/benchmark regarding how bad service can be, clients are worth nothing to them, absolutely nothing. Glad I closed my account.
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