Contact Citibank HK Support
Company Name: CITIBANK (HONG KONG) LIMITED
About: The speed you need for the simplicity you want. An enhanced Citi Mobile® App
re-engineered by you.
Citibank HK Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CITIBANK (HONG KONG) LIMITED
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Citibank HK Website
Privacy Policy: https://www.citibank.com.hk/english/info/privacy.htm
Developer: Citibank (Hong Kong) Limited
Can I trust Citibank HK app?
Protect your data and wallet. We investigate the developer's website (Citibank.com.hk), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
The app fails me 3 times for opening a new account
by Zgejidbwmdh
Very difficult to use to open a new bank account:
1. It provides options in the drop down menu which is not accepted by the application status without any notes/ remarks - if I choose option A and then the application would fail, then please do not make option A an available choice
2. I cannot find my company industry, which is PR (lol)
3. I switched my phone window to look for my company phone number and when I switched back the application was lost and I had to re-start all over again
4. It sends SMS notifs about half-done applications but without any links to trace back - even if I entered the same application #, it said the # was invalid
3. It took ages to capture my ID... and never succeeded
4. I had to go to an offline branch to do this which makes the online process a complete failure and much of frustration (especially when compared to virtual banks such as ZA)
Put away useless functions and Chinese new years zodiac sign on.
by Stellaw1123
The design of the app is bad. I have no option but to have a zodiac sign on it. And the app gets slower keep having news showing up. I strongly recommend the developer please put away all the useless functions. There useless functions got me deleted this app.
Updated killed the app
by Reviewingapple
Latest updated killed the app for me. Home/Start screen doesn’t load anymore. Can’t see my balances etc. such basic functionality not working.
Have a Problem with Citibank HK? Report Issue
Why should I report an Issue with Citibank HK?
- Pulling issues faced by users like you is a good way to draw attention of Citibank HK to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Citibank HK customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citibank HK.
