Barnes & Noble NOOK app not working? crashes or has problems?

Barnes & Noble NOOK Status


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Summary of Barnes & Noble NOOK Problems 🔥

- Can't see cover of all books available to read

- Have to scroll through either by author or title and click on each to see them

- Can't sort archive

- Search function does not call up books in archive

- Send feedback/report a bug feature doesn't work

- Clunky maneuvering through the app

- No txt appears for any book opened

📋 41 Reported Issues:

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Jill Gray 2023-04-06

Nook app will not open. I click on the app, it flashes open and then closes. No way to open any books on the app. I have updated the app with no success. I have saved epub books on the app so if I delete and reinstall the app I will lose these books. Any ideas?

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Susan Deshotel 2023-03-05

Nook app not showing up on homepage or in settings on phone iOS. I have to go to App Store to launch the app and then in library get an error message when trying to download books

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Michael Plasenica 2023-03-03

Unable to update password so i can read my purchased literature

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Elaine L Paragon-Bates 2022-12-30

Nook will not wake up. Also, cannot turn off

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Jesse Brown 2022-12-11

I use my computer to read a bible i purchased from B&N because I can't use it off line. All of a sudden my bible or my account page does not open when I go online.

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Mark Smith 2022-11-29

App does not recognize that I have files on SD card. It will sometimes add some of the SD files to the library but the add stops; later the library empties and I get messages like I have no sideloaded content. ReadEra and Moon both have no issues and see all books

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Tom Leitch 2022-11-05

The nook app for android library screen only lists books purchased from B and N. It no longer lists other books sourced from another place in recent reads even when they are the recent reads.

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Kathy J Robbins 2022-10-04

Nook app shows empty in library. Still books to read,and still money left on gift card.

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Philip Levine 2022-09-30

Ii have been a loyal NOOK HD PLUS user since 2014. Recently an app I purchased via the Play Store app stopped working, DSO Planner Plus. I went with difficulty to the Play Store to download again to re-install DSO Planner Plus, and got a message "not compatible with your device". What gives?

G
Gale 2022-09-15

Can't sign out of Nook app on Android phone. Says it can't connect to Nook server. I can still access my library books on the Android phone, but, out of curiosity, I went to Barnes & Noble website and signed in but found that I can't access my Nook library on Barnes and Noble website I guess because I can't sign out of it on my Android.

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Paula Joyal 2022-08-31

Been reading a book and am 30 pages from the end. Cannot get the clocking to stop and cannot navigate to turn pages forward or back and cannot go back to library. This just started in the last week.

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Andrea McLaughlin 2022-08-29

I can no longer purchase an ebook from the Nook app on my tablet or phone. The only option I have is to add the book to a wish list. I must purchase from the wish list on the B&N website. A big inconvenience. Please fix.

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Shana Harbour 2022-08-27

Will bring up the page of the book, but will not let me turn pages or bring up any other functions

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Cindy 2022-08-23

The icon for the B&N app on my ipad now shows a white tile with grids, not the app logo.

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Jeff Hainsworth 2022-08-21

The free audio book that I choose as part of my subscription is not downloading to my iphone

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Dana Phipps 2022-08-15

Trying to update B & N app for my I pad & it never gets done the little icon keeps circling.

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Nancy L Triebelhorn 2022-08-14

My samsung nook is not working correctly it keeps shutting down and then when it comes back on it may be on the correct pages of the book or some earlier page. My library is not showing up in full. I have tried to us my nook app on another device it works a bit better, but not the way it should. It shows I only have 5 books available. I have hundreds. Is this a nook app problem and not my device problem?

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JANICE RAW 2022-08-07

cant unlock my tablet its fully charged

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Janice Watts 2022-07-29

In the past couple of months I have been unable to buy a book for my Nook from Barnes & Noble. It seems to have happened after the Nook was updated. Please advise.

D
Donna 2022-07-28

The app loads but gets stuck on one page of book...will not swipe forward or back.

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Marcia Scharpf 2022-07-19

I have downloaded several library books to my nook glow but they don’t show up in my files. I had bo problem doing this until recently

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Linda Marra 2022-07-18

I downloaded the Nook app for a 30+ page book of recipes that was about 23-30 pages. This was purchased through B&N. My device that I use is an iPad. On my iPad the books downloads 814 pages and is not readable. I deleted the app and reloaded it but that didn’t work. What do I need to do?

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Kathy Arnold 2022-07-14

looking up the definition of word only brings up the word "stone"

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Nancy LeBlanc 2022-07-07

My Glow Light 3 will not charge- have tried different cords and outlets, indicator light won’t come on.

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Marisa 2022-06-25

My nook books are not showing up in my library. I had to manually look up book in the nook shop and find it for it to show up. Can only imagine how many of my books I’ve lost through that happening.

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Laurie Cohrac 2022-06-22

I'm unable to purchase ebooks. When I try to sign in, I get an error message. This has been going on for the last 3 days.

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Darla DeWinter 2022-06-21

The nook app keeps automatically starting in the background on my android phone. When it starts up it is a blank screen and my phone feezes. My husband is having the same issue. I have uninstalled and reinstalled and norhing has fixed it.

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Christine Dodson 2022-06-18

When I go to chapter contents all the chapters are out of order and jumbled. How do I fix this ?

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Jeannie Lalk 2022-06-16

I have the nook app on my iPad Air 2020. The contents page of each book is suddenly all jumbled, in the wrong order. How do we fix this?

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Agnes 2022-06-15

When reading my books on my iPad, the contents - chapters are all jumbled up. They are not in the correct order

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Dawn Schluetz 2022-06-08

The table of contents in all my books is jumbled. How can I fix this?

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Jean Cramer 2022-06-08

The table of contents in all of the books that I have downloaded to my nook app on my iPad have started to appear jumbled. The order chapters are displayed, when I select the table of contents, appears to be completely random. It makes it impossible to navigate to any desired chapter.

D
D Layton 2022-06-08

BN Nook app for android on Samsung Tab A updated on May 23, 2022 - it just plain doesn't work. Side loads won't show up in library even after following the App instructions AND the BN page instructions (which aren't the same). Keeps asking to allow access to the folder on the tablet - actually stuck in never ending loop of requesting to allow access, allowing access, requesting to allow access, allowing access, etc. After about three or four times in the loop it works for a little bit of tie but still never shows all of the sideloads, then stops and the asking to allow starts up again. App black screens in the middle of reading and then shuts down for no reason. I've unloaded and reloaded the app several times. I've cleared the cache and force stopped the app per troubleshooting instructions to no avail. I even factory reset the tablet and reloaded the app and the stupid thing still doesn't work. The previous Nook App worked wonderfully. I called Nook "help" line for help and they kindly replied via e-mail linking me to the BN page with sideload instructions - which I've followed repeatedly.

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Kurt Johnson 2022-06-07

Wishlist won't load. Causes app to crash on Lenovo tablet and pixel phone. Logged out and in and that worked for awhile but not now. Is there a chance that the length of my wishlist is the problem. It's grown to 700 plus books over the years.

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Patricia A Hardy 2022-06-03

I purchased an I-phone 13 in April (2022) and I can no longer "group books in a series" using the send feedback/series problem. The arrow will NOT highlight for me to send the report. I cannot send a "report other bugs" either for the same reason. One email I received from you trying to solve this problem (via my computer) said to send a screenshot.....HOW am I supposed to do that if the send arrow does not work? I am very frustrated. Since April alone I have at least 4 different series where the books did not automatically group themselves.

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Kathy Bendzinski 2022-05-24

In the last month, I have purchased 3 books that says error opening book. Please advise

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Mary 2022-05-22

Contents are all out of order with gaps too.

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Steven 2022-04-24

My BN nook app on my android fon does not allow me to purchase books directly from the app. I have to go to the BN website to purchase a book. It then is uploaded on my BN app. This started in April 2022. Not Good. After this book, if this is not fixed Iwill switch to Kindle.

S
Steven Alonte 2022-04-23

Hello, My nook app does not have a purchase button on any book that I want to purchase. It just gives me the details of the book and wishlist button. No purchase button.

C
Connie Riley 2022-04-15

When I try to jump forward several chapters it display’s “broken bookmark “.

M
Mary Goering 2022-03-29

I lost my PIN.

Showing 1-41 of 41 reported issues:

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