Company Name: Barnes & Noble
About: Barnes & Noble Education enhances the academic and social purpose of educational institutions.
Headquarters: Basking Ridge, New Jersey, United States.
Listed below are our top recommendations on how to get in contact with Barnes & Noble NOOK. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Barnes & Noble NOOK. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Barnes & Noble
E-Mail: service@bn.com
Website: 🌍 Visit Barnes & Noble Website
Privacy Policy: https://www.barnesandnoble.com/h/help/privacy-policy-complete
Developer: Barnes & Noble
More Matches
Get Pricing Info for Barnes & Noble EducationI need help in restoring my Nook account which I have had for many years, my original password was Dale Howard 1946, changed to DH321dhhd sometime later. I have over three hundred books in my account that I have purchased from Barns & Noble in my Tablet but have no access to them after you changed everything several years ago, I was left out of the process and now have over four thousand dollars' worth of books I am unable to access. I have visited several Barns & Noble stores and the staff have been very helpful in trying to help me but to no avail! Please help on this.
I am trying to set up my new NOOK and am stuck at trying to enter my correct zip code. When I put in the correct zip, the device automatically deletes an earlier number. Help! I cannot go any further setting it up and it is no good to me like this.
I would like my Nook Glow Light Plus to show page numbers instead of minutes/hours and percent remaining to be read. Is this an option> Thank you
by KA Jiang
I used to love my nook app - it was easy to use for all ages. There have been so many unnecessary changes rolled out so poorly that no one in the family wants to use their nooks because the app keeps changing, is counterintuitive, and frustrating - they’ve all downloaded kindle instead, and have asked me to simply buy paper books. Problems include: I can’t sort my archive - while it appears as an option in another family member’s profile, my profile does not have that option. With more than 400 books in my archive, it’s extremely difficult to find the books I want to read. Even if I know the author and exact title, the search function does not call up books we know are in the archive - they appear when I scroll through the archive, but not in search. Additionally, here’s the most ironic bug: the send feedback/report a bug feature doesn’t work - you can type, but the “send” button is grayed out and unavailable. Every time there’s an update I have to spend several hours scouring the FAQs to see if they took away functions or if we’re just seeing a bug, then analyze whose profile and account works correctly, then try it figure out why some family members have x function but others don’t. EVERY update at least one family member’s account or profile has a bug; and now, to even report the sorting bug, I had to go into one of my kids’ profiles since I couldn’t!
by Too Old To Tap
When I started this review, I was more glad (see next paragraph) than I am now. Every update seems to decrease function and, today, no txt appears for any book I open. I may be finished trying to make it work. Sorry I recently purchased several new titles!
Glad to have Nook on my iPad but wish maneuvering through the app wasn't so clunky. Not close to ease of Nook device but still better than earlier version. Why the app can't let you purchase but the device can is unfathomable. Other reviewers have mentioned the inconsistent sync function which appears to have gotten worse: why can't you fix this? Your tech support doesn't take the time to read the question being asked and makes useless, futile suggestions. Had thought I wouldn't change because I have too many titles to use different one, today's experience may have convinced me to move on.
My final comment relates to the inability to utilize coupons for Nook purchases. The price fixing on e-books is a disgrace. The only advantage is portability and it does not outweigh the cost differential and the inability to lend any book I own to anyone I wish. Technology has bypassed common sense again!!
by Jv Wijrvberuifnjeornfojer
The layout is overly complicated and annoying. The app deletes books from the device without permission. The “recent reads” are books I read three years ago and I have to dig for the actual book I am reading every time. Detail vs cover view does not toggle for the library list, only for shelves which I consider a waste of time and don’t use. The registered devices no longer show up on my account on the site either. It has become annoying enough that I have been using Kindle more and more, and the only books I have gotten through B&N in ages were from gift certificates people gave me. Also, downloads take forever. Kindle books, even illustrated ones, are ready to go in under a minute, usually in fifteen seconds or less. This thing is taking two to five per book, occasionally longer. Is it because it is updating all those stupid preview samples in the store first? It sounds silly, but when you are in a hurry to leave and the app has taken all the books off yet again, it adds to the frustration considerably to have to stand there and wait for the download to finish. If I could get the books I own from b&n into the kindle app I would pitch the nook app for good.
Stop Ridiculous Charges.
Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.
Get Started now →