Contact Barnes Noble Support
Company Name: Barnes & Noble
About: Keep the World’s Largest Bookstore with you wherever you go!
The newly
redesigned and redeveloped Barnes & Noble app is the ideal store companion for
book lovers who want quick and easy access to the world of books.
Search,
browse, and shop our massive selection of Books, Textbooks, NOOK Devices, Toys,
Games, Home items, and much more.
Barnes Noble Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Barnes & Noble. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Barnes & Noble. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Barnes & Noble
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Barnes & Noble Website
Privacy Policy: https://www.barnesandnoble.com/h/help/privacy-policy-complete
Developer: Barnes & Noble
Read 3 Customer Service Reviews 😭😔💔
New App - New Problems
by Lil Jenn
I never had issues with the previous app but was pushed to download the new app today.
Today I was trying to place an order for a gift, then one for myself.
Order 1 - send to new address
- added a new address in ship flow, errored out when saving the new address. Had to start checkout again, new address was there.
- paying with new card added as payment method. States CCV was wrong, tried again, then processed with same CCV
- states to link my membership card, entered number and it told me was already linked - still charged me the $6.99 for shipping
Order 2 - sent to me
- four new books were in my cart that I never put after my first order was placed
- when I go to checkout there is a random persons name, address, and card information
- when I try to change to my own shipping info, selecting one of the saved addresses, it tells me that the address is not valid. When I try to edit the address and save it tells me there are multiple issues, even when selecting the suggested address.
At this point I can’t place an order, and also was charged $6.99 over on my original order.
Please give us the old app back. What a mess 😞
Won’t work
by Frank The Tank 23
I had tried to purchase a book and set up my payment method and billing address when I ran into the first issue of it not save so I could proceed any further. Then it jumped me to the Home Screen of my phone. Got back into the app, it had me back at the sign in area. I tried signing in 50 or more times, literally, and it would not let me sign in. It jump be back to the beginning. I check if the app needed updated..it was already done. Checked if it was my phone by going through all the steps and shut down and rebooting. I deleted and redownloaded the app multiple of times. Nothing worked. This sadly is the worst app I’ve came across on performance and maintenance wise. At this point..I guess I want be messing with the app. DO NOT DOWNLOAD
I'd rather use the website
by _helicopter_parent_
I was really excited when I found out I could use the app to keep track of my stamps and rewards! However, it came out to be pretty disappointing. I'm constantly being logged out every few hours and when I go to log back in, it tells me my password is wrong. I know this statement is false because I can log into my account on their website with ease using the same password. It's unfortunate that the app doesn't work as it was intended, but I'm glad the alternative is just using the website. I like the interface of the website a lot more too. I really hope that the app develops into something great where it becomes more user friendly!
Have a Problem with Barnes & Noble? Report Issue
Why should I report an Issue with Barnes & Noble?
- Pulling issues faced by users like you is a good way to draw attention of Barnes & Noble to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Barnes & Noble customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Barnes & Noble.
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