CME Group Reviews

CME Group Reviews

Published by on 2026-04-13

🏷️ About: Keep up with the world’s largest and most diverse derivatives marketplace, wherever you go, with the CME Group Mobile app. Stay connected to our liquid markets 24-hours-a-day with the mobile app and Apple Watch.


       


Is CME Group Safe to Use?

We Investigate the app owner's website (Cmegroup.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
99.6%

🫥 Neutral
0.4%

😎 Positive experience
0.0%

~ from Justuseapp.com NLP analysis of 4,005 combined software reviews.

Is CME Group Safe?
CME Group does not appear safe based on available data.
0/100

  Safety Analysis »»

Is CME Group Legit?
CME Group does not appear legitimate based on our analysis.
0.4/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Virtual trading simulator

This virtual trade tool should have a spread order ticket allowing for spread orders. And it currently has glitches where if there are too many open int trades in play it will drop open trades closing them without any historical record. These improvements would put the CME virtual trade tool at the top of the industry. Assuming it is possible to improve upon it.

Useless update

Resetting every 1/2 minute or so with a 1 minute chart makes this latest version hard to use. Btw, who even uses 1 min charts anyway? Totally worthless. At a minimum, there should be an option to pause the updating, but what should really happen is that the chart refreshes with the time frame on the chart.

2023 update

This is the most cumbersome update yet. When looking at longer term (>1 min) charts they reset every 45 seconds and go back to the 1 min chart. There is no data H L C etc when moving through the charts. I haven’t found a way to change the duration of moving averages. There may be way to navigate these issues but I haven’t found them yet in the first couple of visits since update.

Better before the update

You’ve tried to fix something that wasn’t broken in my opinion. It now takes me 2 touches to get into my portfolio where before it took zero. It used to update as soon as I opened CMEGroup throughout the day, now in my portfolio I have to wait for the timer to reset and update itself which is annoying. The next annoyance is if I’m in a corn or soybean contract looking at the chart, as soon as the timer resets if reloads the chart back to the 1 minute candles even if I’d been looking at the daily or weekly candles. Lastly I wish the text was colored green or red for positive or negative action on the day. I say all this in hopes you’ll consider fixing these issues.

What Happened to the Widget?

CMEGroup “improvements” were anything but. It’s less organized and more confusing to use as of the changes a few months ago, and now the widget has been discontinued, which I really liked for a quick glance at the top three commodities I follow.

iPad Pro 12.9 Forced Portrait Mode

CMEGroup is good and would be 5 stars if it worked on the iPad. PLEASE, add this feature. There is a large demographic that works primarily on iPad. Don’t force us to use apps designed for iPhone. Thanks in advance to the Developers!

Keeps getting better

The CME GROUP app is perfect
Everything you need in one perfect app
Keep up the good work

App functionality

Great app and easy to use

Very informative

The info is handy and easy to access

Easy to use Cme

Appreciate their easy to use website. Very clear and concise.

Great Apo!

The CME app is handy & works without crashing. Often use it to glance at markets intraday when out of the office. Lots of tools & tips for more info. Kudos!

Managing Director

CME's site has improved over past couple of years. Easier to maneuver and find important information.

Tremendous Help

The speed the charts load (on my iPhone 7+) is as fast as ever. The delayed updates to Bid/ask are as quick as well

Much better than it has been

Older versions use to occasionally show stale data, correct values with wrong net changes, or even just wrong values. This didn’t happen often, but when it did it showed why you can’t rely on CMEGroup for real investment info. This version seems more robust during first 3 weeks of my use.

Cme👍

App works great and is FREE! Not sure why people complaining about using symbols you would put into any trading platform(/CL) versus having the name(WTI crude oil). Anyone who trades any of these products knows what CLZ5 or ESZ5 are(and when they roll)

Data unavailable

Many times when I try to look at my portfolio it will tell me data is unavailable and it won’t show me a current price.

The dream of a young man

If it wasn’t for Chicago mercantile exchange, I wouldn’t be able to have the knowledge I have today. I am so grateful for this community. I would love to possibly partner with CME one day in hopes of bettering this world…!

Issue after updating

This is an EXCELLENT app- want CMEGroup owner to be aware that i updated to latest version this morning 6/1/20 and now once CMEGroup starts to open, it immediately crashes. iPhone 8.

Commodity month’s don’t roll properly

The Front month should not disappear till it expires and after the roll . After the roll the new from should automatically remove what was the second month that became the front month

Straightforward intel & Easy to use

In real time CME keeps informed. It’s Easy to navigate for quick intel & best of all, no unsolicited noise.



Is CME Group Safe? 🙏

CME Group does not appear safe based on available data. JustUseApp Safety Score for CME Group is 0/100.
This assessment is based on our NLP analysis of 4,005 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

78.9% of users say app is safe 👍
78.9%

18.8% of users have some concerns ⚠️
18.8%

2.2% of users say app is risky 🚨
2.2%


Is CME Group Legit? 💯

CME Group does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for CME Group is 0.4/100 .
This conclusion is based on analysis of 4,005 user reviews.

🔏 Privacy & Data Safety

CME Group collected the following data from you:

  • Data Linked to You:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  • Data Not Linked to You:
    • Location
    • Diagnostics



How was your experience with CME Group? Post a Review




Features

CME Group Mobile allows you to follow the futures products you care about on your home screen, track options and blocks, and interact with our tools from your iPhone, iPad or Apple Watch.

Stay connected to our liquid markets 24-hours-a-day with the mobile app and Apple Watch.

Keep up with the world’s largest and most diverse derivatives marketplace, wherever you go, with the CME Group Mobile app.

  Contact Support
Developer:
CME Group, Inc.


Website: