Contact CME Group Support
Company Name: CME Group, Inc.
About: Keep up with the world’s largest and most diverse derivatives marketplace,
wherever you go, with the CME Group Mobile app. Stay connected to our liquid
markets 24-hours-a-day with the mobile app and Apple Watch.
CME Group Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CME Group, Inc.
56.25% Contact Match
Developer: CME Group Inc.
E-Mail: [email protected]
Website: 🌍 Visit CME Group Website
50% Contact Match
Developer: CME Group Inc.
E-Mail: [email protected]
Website: 🌍 Visit CME Group E-quotes Website
Can I trust CME Group app?
Protect your data and wallet. We investigate the developer's website (Cmegroup.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Useless update
by JustAnotherAlias
Resetting every 1/2 minute or so with a 1 minute chart makes this latest version hard to use. Btw, who even uses 1 min charts anyway? Totally worthless. At a minimum, there should be an option to pause the updating, but what should really happen is that the chart refreshes with the time frame on the chart.
Virtual trading simulator
by Andysawol
This virtual trade tool should have a spread order ticket allowing for spread orders. And it currently has glitches where if there are too many open int trades in play it will drop open trades closing them without any historical record. These improvements would put the CME virtual trade tool at the top of the industry. Assuming it is possible to improve upon it.
2023 update
by Long Time Player 777
This is the most cumbersome update yet. When looking at longer term (>1 min) charts they reset every 45 seconds and go back to the 1 min chart. There is no data H L C etc when moving through the charts. I haven’t found a way to change the duration of moving averages. There may be way to navigate these issues but I haven’t found them yet in the first couple of visits since update.
Have a Problem with CME Group? Report Issue
Why should I report an Issue with CME Group?
- Pulling issues faced by users like you is a good way to draw attention of CME Group to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a CME Group customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using CME Group.
