Are you having issues? Select the issue you are having below and provide feedback to My Lawn.
- Bad customer service
- Endless “hang tight while we create your plan” loop
- Received a bad product
Logging into the app, it's asking to input all new data. It doesn't seem to recall my account. Why?
Your lawn app will not retrieve my lawn 2021 nor 2022 data and plans.
When I click on my lawn app, which I have been using for the past 3 months, all I see is the full screen in green grass and it never switches to my plan?
Complete guide to troubleshoot My Lawn app on iOS and Android devices. Solve all My Lawn app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scotts Miracle-Gro, developers of My Lawn.
The My Lawn app from Scotts simplifies lawn care by creating an easy-to-follow lawn maintenance plan so you know the right products to use at the right time. My Lawn will generate a personalized lawn care plan based on your grass type, location, lawn size, and lawn conditions. During the growing season, conveniently purchase all the Scotts products needed to care for your lawn for the rest of the season. Access and read expert lawn care tips from the Scotts team and watch a library of helpful videos. Add or remove products within your lawn care plan. Based on product specifications and weather conditions, My Lawn will notify you when it is the perfect time to apply. Create a lawn care plan for product recommendations. Email or call the Scotts representatives for even more lawn care advice. Set reminder push notifications so that My Lawn will notify you when it is time to complete your lawn tasks. Use the calendar to track lawn tasks like mowing, watering, and applying products. Track and manage the amount of water your lawn gets each week by the automatic local rainfall totals and by manually adding when you water your lawn. Within My Lawn, you have the option to add additional feed, seed, grub, and weed treatments to your plan. This tool will help you calculate the size of your lawn. Use the lawn size calculator in My Lawn. Whether you have a question about how much product to use, or need help identifying and removing a specific type of weed, you’ll always have the knowledge of Scotts experts just a tap away. We will notify you when your grass is in a dormant state when temperatures start to drop.