Contact Citibank SG Support
Company Name: Citibank Singapore Ltd
About: Bank with Citi Mobile® App – the easiest and quickest way to manage your
finances with Citi.
We’re constantly improving our mobile experience to offer
you a more personalised, easy and intuitive banking experience that keeps you on
top of your finances.
Citibank SG Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Citibank Singapore Ltd
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Citibank SG Website
Privacy Policy: https://www.citibank.com.sg/gcb/footer/privacy.htm
Developer: Citibank Singapore Ltd.
Can I trust Citibank SG app?
Protect your data and wallet. We investigate the developer's website (Citibank.com.sg), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
How the heck to call Citibank or find an atm
by SH Resident
Sometimes, when you get an alert (fantastic - great feature!!) of a transaction...that wasn’t you, you want to be able to call the bank immediately. Good luck finding a phone number, even under the “help” or “contact us” tabs. There’s a blank space where it seems like a number should be listed - it even says “call Citiphone banking” above the blank space - but no number and no results when you search for Citiphone banking. Somewhat infuriating...
Also, if you’re looking for an ATM, do NOT trust all the atms listed on the app! Many of them do not exist!!!!! I’ve spent hours riding my bike from one supposed location to another, trying in vain to find an atm. Extremely infuriating!!
And - the only way you can deposit a check is in person at a branch???? Is this the 1990s?! The ability to deposit checks via app is not new technology!!! Why can’t this be done in the Citibank app?? Who knows...
This app is good for looking at your accounts/transactions and using paynow. That’s about it. Really disappointing.
Avoid Citibank.
by Tanin22
Avoid this app. Before when you had transactions to carry out, they would send you OTP which made purchases seamless, you were able to carry out transactions with no issues. Now with using the app to approve transactions for example topping up NETs card, often times the app is not available due to maintenance. It becomes very frustrating to carry out transactions because maintenance happens during peak Singapore hours. Go with a local Singapore bank and credit card.
Otp entry page not responding after entry
by Kotwanta
Every update u post a new problem. U ask me to enter the otp sent and i did but when i finished entry your app doesnt have any response at all. It seems to be not able to know if i have finished entry of the otp. And fyi, the otp is the correct.
Citibank global bank but every update getting worst. The app is also very laggy. Not like the old one where everything is slick and nice.
Also where in the world is your contact phone number info! Its not on your website either! Bad bad bad. So disappointing.
Have a Problem with Citibank SG? Report Issue
Why should I report an Issue with Citibank SG?
- Pulling issues faced by users like you is a good way to draw attention of Citibank SG to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Citibank SG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citibank SG.
