Contact NS Travel Planner Support
Company Name: NS Reizigers B.V.
About: NS Studio is a game development studio based in New South Wales, Australia.
Headquarters: Lilyfield, New South Wales, Australia.
NS Travel Planner Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NS Reizigers B.V.
Verified email ✔✔
E-Mail: app@ns.nl
Website: 🌍 Visit NS Website
Privacy Policy: https://www.ns.nl/privacy
Developer: Nederlandse Spoorwegen
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3 Most reported problems 😔💔
DO NOT USE: SCAM
by Yeehaw 2001
I bought a train ticket on the app and when I tried to scan it in the train station, it wouldn’t work. When I contacted customer support they told me they could not refund the ticket even though I had never used it. A waste of my money and time.
Doesn’t really work well
by MohsinTS
App Store says its available in English and Dutch. But there’s nothing in English, which is bizarrely provincial given how many expats are living in NL and using NS services. If you have time and patience, get this, else wait until (if ever) a language besides Dutch is supported.
App seems completely non-functional
by Hippo Green
Arrived in Netherlands. Data roaming on phone is working well. But all this app does is state “something went wrong when requesting trips”. No functionality available at all. Useless.
Have a Problem with NS Travel Planner? Report Issue
Why should I report an Issue with NS Travel Planner?
- Pulling issues faced by users like you is a good way to draw attention of NS Travel Planner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NS Travel Planner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NS Travel Planner.
