Contact NS Travel Planner Support
Published by NS Reizigers B.V. on 2024-01-04 About: About the NS app
The free NS app is your ideal travelling companion. It lets you
plan your entire journey to any address in the Netherlands and keep up to date
with the latest travel information and any disruptions as you go.
How to Contact NS Travel Planner Customer Service/Support
Listed below are our top recommendations on how to get in contact with NS Travel Planner. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NS Travel Planner. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NS Reizigers B.V.
21.05% Contact Match
Developer: Nederlandse Spoorwegen
E-Mail: [email protected]
Website: Visit NS Travel Planner Website
More Matches
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Reported Issues: 3 Comments
By Yeehaw 2001
DO NOT USE: SCAM
I bought a train ticket on the app and when I tried to scan it in the train station, it wouldn’t work. When I contacted customer support they told me they could not refund the ticket even though I had never used it. A waste of my money and time.
By MohsinTS
Doesn’t really work well
App Store says its available in English and Dutch. But there’s nothing in English, which is bizarrely provincial given how many expats are living in NL and using NS services. If you have time and patience, get this, else wait until (if ever) a language besides Dutch is supported.
By Hippo Green
App seems completely non-functional
Arrived in Netherlands. Data roaming on phone is working well. But all this app does is state “something went wrong when requesting trips”. No functionality available at all. Useless.
Have a Problem with NS Travel Planner? Report Issue
Leave a comment:
Why should I report an Issue with NS Travel Planner?
- Pulling issues faced by users like you is a good way to draw attention of NS Travel Planner to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NS Travel Planner customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NS Travel Planner.
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