Contact SC Support
Company Name: Standard Chartered Bank
About: Meet your better app for all money matters: a smarter, intuitive interface with
more powerful features.
The all-new SC Mobile is your better app for
spending, saving and growing your money.
SC Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Standard Chartered Bank
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit SC Website
Privacy Policy: https://www.sc.com/sg/privacy/
Developer: Standard Chartered Bank PLC
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3 Most reported problems 😔💔
Disappointing revamp of the app
by P-xp
I used to love the SC mobile app that was to me the best banking app in SG. But this overhaul is a complete let down. It may provide a « new banking experience » by actually making it worse. Screens are less readable, especially with the cheap black on white fonts and the lack of visual breaks between sections. Screens are not very well optimized for iOS screens, either and require too long scrolling. Information are jammed in an non client friendly way (list of « holdings » instead of accounts, really?). Summary of transactions on the home page is unnecessary and does not even indicate which account it relates to. Bring us back the great UX you used to have!
Horrible and lacks basic usability and common sense
by Manoj PB
Very hard to find any features such as card management etc..and i keep finding one or the other issue more in use it..best one was - app was showing more $$ than i had but fail when i make any transaction or transfer…the new one is - when i try to make local transfer it asks to validate the transaction by approving while i am in the app and no pop up comes..so how do you approve when the current screen is blocking or you abort current transaction. does someone really tests these apps ?
Screen frozen after asking me for an update in my particulars
by Asshold Cvxgdopknce
SC has asked me to update my particulars and every time I hit the UPDATE key, the screen shows the word LOADING and the spinning arrow. It went on for about 15 min and I can’t even go back to the previous page. I had to uninstall the App and re-install, only to find out all it’s been disabled.
It’s frustrating when I can’t even log into their website.
Have a Problem with SC Mobile Singapore? Report Issue
Why should I report an Issue with SC Mobile Singapore?
- Pulling issues faced by users like you is a good way to draw attention of SC Mobile Singapore to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SC Mobile Singapore customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SC Mobile Singapore.
