FREENOW app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
48.1%

Crashes
29.6%

Screen
7.4%

Account
3.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of FREENOW Problems 😠👌🔥

- Drivers usually turn the meter on when you request a ride, not when they actually pick you up

- Cost-estimates are sometimes inaccurate

- Can be charged extra for luggage and extra passengers

- Taxi did not show up at scheduled time

  1 Reported Issues: 😵🆘🛟🚨📢

Nicola Foley
2023-05-30

My app is not working

Showing 1-1 of 1

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Common FREENOW Problems & Solutions. Troubleshooting Guide

       


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About this app

FREE NOW is available for both business and holiday travel at Europe's largest airports, including Heathrow, London City, Gatwick, Stansted, Dublin, Frankfurt, Madrid-Barajas, Barcelona El-Prat, Munich, Rome Fiumicino, Manchester, Lisbon, Düsseldorf, Vienna Schwechat, Milano Malpensa, Berlin, Paris Charles de Gaulle, Nice Côte d'Azur and Malaga.  You are in control to choose how you roll, book easily, pay in-app quickly and complete your trip safely! 3. 4. - Safety first, you can choose a taxi with a partition screen to allow for social distancing between driver and passenger. - Highest quality drivers, fully licensed with all PHV drivers met and onboarded face-to-face. - The only ride-hailing app where you can choose an electric Black cab, Eco Taxi or electric PHV every time you take a trip!  Same great service, lower environmental impact. - Convenient prebook feature on black cabs and taxis available up to 4 days in advance making planning ahead that bit easier. - All black cabs and Accessible taxi options are wheelchair accessible for those requiring extra assistance.  No problem, just collect your luggage, order your vehicle of choice through FREENOW and follow the in-app walking directions to the FREE NOW pickup point within your terminal.  Automatically collect your receipt via email after each trip when you pay with FREENOW , or skip manual expense reportings altogether by using a FREE NOW for business account.  Book a black cab or a taxi last minute or up to 4 days before your flight. Need a pickup?  The FREE NOW service is available across 10 countries in over 100 European cities.  FREE NOW is a licensed ride-hailing and multi-mobility app in 10 European countries.  If you have any questions, please visit the help & contact section of FREENOW (via your profile) to see our most frequently asked questions.