SuperSport app not working? crashes or has problems?

SuperSport Status

Published by Multichoice Support Services (Pty) Ltd on 2023-12-21

Welcome to the SuperSport app experience – your personalised sports
companion. It is the perfect supplement to your World of Champions’
unrivalled broadcast coverage of the best in world sport, and is designed to
give you just what you want, when you want it.

I have a problem with SuperSport

Are you having issues? Select the issue you are having below and provide feedback to SuperSport.

User reports:
App has problems

User reports 16

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

37.5%

25.0%

Crashes

18.8%

Screen

12.5%

Reported Issues: 2 Comments

By Pieter 1 month ago

The reminder function for game start times doesn't work anymore.

By Mpeko Mositi Johannes 1 year ago

My supersport app is not working

Common dislikes about SuperSport app

- Won’t open since I updated to version 5. 13, 2 days ago.

- Some channels are missing.

- Preference system is completely unusable.

- Streaming is garbage.

- Unreliable news and scores.

- Scheduled games tab shows games from 2 weeks ago.

Have a Problem with SuperSport? Report Issue

Common SuperSport Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SuperSport app on iOS and Android devices. Solve all SuperSport app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SuperSport iPhone Issues and Solutions

SuperSport iOS app crashes, not working, errors
SuperSport iOS app network issues
SuperSport on iOS has black/white screen

SuperSport Android App Issues and Solutions

SuperSport has errors/crashing/not working
SuperSport server network connectivity issues
SuperSport has black screen

SuperSport iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SuperSport app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SuperSport app crashes or not working on Iphone (iOS):

Close and restart the SuperSport app on iPhone
Update SuperSport app to the Latest Version for iOS
Uninstall and reinstall SuperSport iPhone app
Update your iPhone to the latest iOS version

Fix SuperSport on iPhone unable to connect to server/internet connection issues::

To resolve SuperSport network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SuperSport black/white screen (blank screen) on iPhone:

Follow the SuperSport iOS app troubleshooting guide Here →

SuperSport Android App Issues and Solutions

Fix SuperSport not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SuperSport app issues:

Force Stop the SuperSport App
1. On android, goto "Settings" » click SuperSport app. » click "Force Stop".

Update SuperSport to the latest version on PlayStore

Clear SuperSport App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SuperSport app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SuperSport.

Fix SuperSport unable to contact server/ SuperSport internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SuperSport » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SuperSport » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SuperSport on android.

Solve SuperSport black/white screens issue on Android:

Follow the SuperSport android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Multichoice Support Services (Pty) Ltd, developers of SuperSport.

100% Contact Match

Developer: SuperSport Online

E-Mail: [email protected]

Website: Visit SuperSport Website

80% Contact Match

Developer: SuperSport Online

E-Mail: [email protected]

Website: Visit SuperSport Online Website

About this app

Video highlights, the latest news, live scores, results, fixtures/schedules, tables, top scorers, rankings and so much more all add up to the ultimate app for the sports fanatic. Real-time notifications will enable you to set reminders and be kept right up to date with your selected favourites as they compete live on this app on DStv. The primary focuses are on football, cricket, rugby, golf, tennis and motorsport, but there is plenty of other content to keep you glued to your mobile device. It is the perfect supplement to your World of Champions’ unrivalled broadcast coverage of the best in world sport, and is designed to give you just what you want, when you want it. SuperSport also links through to live streaming on the DStv app. Welcome to the this app app experience – your personalised sports companion. Watching live is available to DStv subscribers using their Connect IDs, within Sub-Saharan Africa and surrounding areas only.