SuperSport Reviews

SuperSport Reviews

Published by on 2024-10-16

🏷️ About: Welcome to the SuperSport app experience – your personalised sports companion. It is the perfect supplement to your World of Champions’ unrivalled broadcast coverage of the best in world sport, and is designed to give you just what you want, when you want it.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
73.8%

🙄💅🫥 Neutral
14.4%

😎👌🔥 Positive experience
11.7%

~ from Justuseapp.com NLP analysis of 2,099 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Very handy and on point even on the move anytime everywhere.

- The best sport app in Africa.

- New app design.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.3 out of 5

Preference system unusable

2022-05-31

I like the new app design. SuperSport was a bit tired looking and it was time for a reskin.

That said, the new preference system is completely unusable. As a sports nut who used to use SuperSport regularly I’m now faced with a terrible job trying to list a billion preferences just to get SuperSport back to what it was. I spent ages trying to tweak the preferences just to get major sports headlines and I’ve failed. All I get is random irrelevant headlines at the top.

Please start with sensible defaults and allow customization. Starting from zero leaves the user too much to do to just restore existing functionality.

Worst App

2022-07-02

I don’t think these people understand the frustration SuperSport causes. After the launch of the all new version, we have been asked to review it. Extensively so. Still those complaints have not been addressed. Aaarrrrgghhh!!! this app is just good with Live events. Highlights packages and Apps... preposterous.

Restart often needed

2022-08-02

Was hopeful when I saw an update, but alas... It's better than nothing, but watching live games you can expect it to freeze every 5 minutes, need to exit the channel and load it again.

Still Terrible

2022-09-03

I’ve given it a few weeks and SuperSport is still terrible, it’s slightly more stable but the results are either wrong or not updated! Totally unusable.

Useless

2022-10-05

If there was a better app to check up on South African sport I’d use it.
First off steaming is garbage. I don’t even attempt it anymore. I use SuperSport to read news and check scores, but even that is unreliable at best. Under the scheduled games tab I see games from 2 weeks ago?! While under results I see nothing? The Today tab is always blank even though I KNOW there was rugby today.
Sort yourselves out kids. Either some idiotic nepotism is happening here or you really need to reconsider who manages SuperSport.
Like I said. I hate SuperSport, but it’s the only one I can see that gives me the targeted news I want.

Unbelievable, are you trying to lose support

2022-11-05

I use this app to follow all my favorite sports from the USA. So now in order to customize SuperSport I must have a dumb MultiChoice or DSTV account. Really!!! I have never seen such incompetence in my life. GOOD BYE this app!!!! You are all about the money not about loyalty.

Useless update!

2022-12-07

I use am iPhone 6 and it crashes anytime I’m trying to watch premier league highlights. This is very bad, I have contacted the support team by nothing seems to change. Please go back to the previous update, this one is a mess !

Not user friendly

2023-01-07

The new app is terrible. It was very easy to navigate before, even when I was a newbie. Now one has to sign up and they added so many steps. It’s a messy app. Who ever was in charge of these changes clearly did not do any user testing.

Worst app in the app store

2023-02-08

It is pathetic how, so long after so many complaints, DSTV still cant get a basic video streaming app right. Freezes, crashes, pauses, jumps a minute back in time and and and. Seriously lucky that Naspers can use Tencent to stay afloat if SuperSport is anything to judge by.

Worst app

2023-03-12

SuperSport went from one of the best to by far one of the worst apps. Freezees option that you have to wait about 10s beefore you can scroll again, so obsessed with advertising and gambling, cannot configure defaults without logging in especially when you don’t want to sure your personal information, they really have ruined SuperSport. Do yourself a favour and google a sport result, it’s quicker than SuperSport!

New update is a step backwards.

2023-04-10

This new app update suuuuuuuucks. Takes forever to load. Then the loads wrong information. (Tables, stats, etc.)
Sends notifications (tries, goals, etc.) after the game finished.
Should’ve stuck to the previous one. Works just fine.

Upset user

2023-05-12

Quite why SuperSport needed to change so drastically is unclear. I know this app are a pretty poor organization in any case, but, I at least was able to see all the sports I like in one place. I live outside SA and I’m not sure why the need to personalize my feed requires you to know and share my info. Just be a sports app like you used to and stop trying to make money off user information and preferences.

Going nowhere

2023-06-12

The latest version of this app is a real disappointment.
What was the point, now less info is available and SuperSport is slow and more awkward to use and find your way around.
A good example of fixing something that was not broken!

Bring back live stream & landscape viewing

2023-07-14

Allow SuperSport to live stream from this app app
Its sooo much easier than switching and waiting for DStv now to open
Secondly when watching highlights it refuses to go into landscape mode.

Very slow when events are live

2023-08-14

SuperSport is very slow to load and to update live scores and commentary. It is consistently slow on Saturdays during matches. Notices are very slow.

As reliable as the Proteas

2023-09-15

Constant crashes and long load times make what could be a really good app - not so. Maybe try ease up on the amount of ads loading to try free up some of SuperSport 's resources.

Great ideas poor execution

2023-10-17

SuperSport has everything that you could want... News, reviews, live scores,videos the works. Only problem is that it hardly ever works when you need it. While I can watch full movies on my network connection I cannot refresh or have a reliable video feed from this app Live scores often lag by 5 - 10 mins. Not to mention (null)(null) on schedule even when time & venue were published long time ago... still lots to fix

SUPERSPORT

2023-11-17

All I can ever say is that SuperSport Is the best sport app in Africa but I rate 4 star because of some channels are missing.. it’s not showing the whole this app Channel..

Very handy and on point even on the move anytime everywhere

2023-12-19

Very handy and on point even on the move anytime everywhere

SuperSport App

2024-01-19

The this app app won’t open since I updated to version 5.13, 2 days ago. Please assist



Is SuperSport Safe? 🤗🙏


No. SuperSport does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 2,099 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.3/5 . Justuseapp Safety Score for SuperSport Is 13.7/100.


Is SuperSport Legit? 💯


No. SuperSport does not seem legit based on our analysis. This conclusion was arrived at by running over 2,099 SuperSport User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for SuperSport Is 30.6/100..


Is SuperSport not working? 🚨


SuperSport works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with SuperSport? Post a Review




Features

Video highlights, the latest news, live scores, results, fixtures/schedules, tables, top scorers, rankings and so much more all add up to the ultimate app for the sports fanatic.

Real-time notifications will enable you to set reminders and be kept right up to date with your selected favourites as they compete live on SuperSport on DStv.

Watching live is available to DStv subscribers using their Connect IDs, within Sub-Saharan Africa and surrounding areas only.

The primary focuses are on football, cricket, rugby, golf, tennis and motorsport, but there is plenty of other content to keep you glued to your mobile device.

It is the perfect supplement to your World of Champions’ unrivalled broadcast coverage of the best in world sport, and is designed to give you just what you want, when you want it.

The app also links through to live streaming on the DStv app.

Welcome to the SuperSport app experience – your personalised sports companion.

  Customer Service/Support
Developer:
Multichoice Support Services (Pty) Ltd


Website: