Contact DS cam Support
Company Name: Synology Inc.
About: You must own a Synology NAS or NVR to run this app, and be running the latest
Surveillance Station 9.2.
DS cam Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Synology Inc.
Verified email ✔✔
E-Mail: support@synology.com
Website: 🌍 Visit DS cam Website
Privacy Policy: https://www.synology.com/en-us/company/legal/privacy
Developer: Synology Inc.
Privacy & Terms:
https://www.synology.com/dsm/7.2/software_spec/surveillance_station
3 Most reported problems 😔💔
Worse software and NVR ever
by Mr. O 🐢
Absolutely useless product! There is no way to turn off event notifications to individual cameras. The download feature isn’t compatible with iOS due to imcompatible file type, so I don’t know why the option to download even exist. This overprice NAS is constantly locking up and requires endless restarts. I can’t return the Synology DS because the licenses are not returnable and made up for the bulk of the price. Also, found out after the fact when I bought this junk that the parent company is located china. I’m pretty sure the CCP have back door access to the NAS. Stay away from Synology!
Not working on ipad for more than an hour.
by Sky-chicken
I am using dscam for 4 years now and it had its up and downs but for almost a year now it stops working after about an hour. I have my ipad on the wall and dscam us running 24/7 but now after about an hour the picture freezes and all i can do is end the app and restarts. Very frustrating. I am using the latest IOS. Not for professional use. If you check from time to time on your cameras than you might be happy with this program
Https is broken
by Rickrrrrrrr
I used to be able to use this app with no issues. Now after exiting the app and going back in I get the following error. The ssl certificate of the disk station is not trusted. I have now click on ok and click my account to log back in every single time. It NEVER used to do this until about a few months ago. Nothing has changed. I even contacted support and their resolution is to disable https. Really?? Very disappointed.
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