Contact Star Chart

Contact Star Chart Support

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About: *** Star Chart is now FREE! *** The top educational & augmented reality
astronomy app - download and find out why over 20 million people use Star
Chart! You can now have a virtual star chart in your pocket. Look through the
eyes of your iPhone or iPad* to see a high-tech window into the whole visible
universe.



How to Contact Star Chart Customer Service/Support

Star Chart Contact Information

Listed below are our top recommendations on how to get in contact with Star Chart. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Star Chart. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ESCAPE VELOCITY LIMITED



Verified email  

Contact e-Mail: [email protected]


34.78% Contact Match

Developer: Escapist Games Limited

E-Mail: [email protected]

Website: Visit Star Chart Website








Reported Issues: 3 Comments

4.6 out of 5

By Lindacubed


Annoying to use

This app has beautiful displays of constellations and stars. The night mode is a nice feature to keep your night vision, with that, the displays go to red on black. For identifying what stars you see in the night sky, I found this app to be difficult to use. First, it could not use my iPad's GPS to identify my exact location, so I had to set that manually, and the closest I could set it was about 50 miles away. You can only set it on population centers, which of course, are not good for star gazing because of the ground light. Second, you point it at a section of sky, and it shows you the stars and constellations in that section of sky, but of course, you have now blocked your view of the sky in that location, so you have to do this up and down movement trying to match what you see on the iPad to what you see in the sky. It does not use your device's camera to actually view stars as Sky View Free does. Finally, the most annoying feature of this app is it is constantly offering you further information and when you click on that offer it says, "You have to upgrade for that information, that will be $9.95". Sky View Free is a better free app for occasional star gazing.



By Clip_On_Mullet


A bit bugged out

I used this app constantly. I loved to go outside and finally figure out what stars and constellations I was looking at. I guess I used it so often that it kind of broke? It may just be a bug, and there may be a way to calibrate it, but I can't figure it out. When the compass pops up to re-calibrate, it disappears immediately. The map is off track (moon as a reference, it isn't in the right position when I hold up my phone, and neither are the rest of the stars). I don't want to have to go through the trouble of downloading the app again just to get it to work. Must be a bug? Please fix!! If the app were easier to navigate and if there was an easy way to calibrate it, I would give it five stars. Loved the app otherwise, though,



By Tremolux66


Interesting app

I've had this app for awhile but never used it much; I got it b/c a Facebook friend who's into astronomy frequently referenced it. Recently I (somehow) enabled notifications which, combined with this year's Pluto coverage, has led me to open the app much more often. I really like all the reference information and am learning a lot - the universe has changed considerably since my school days back in the Dark Ages. 🙂 However, I too, could use more & better instructions. Right now I'm more interested in reading the text than using it to look at the night sky, but I keep getting lost while trying to navigate the app. With better instructions, I would gladly give the app a higher rating.




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