Contact Book Crawler Support

I don’t mind purchasing apps but nowhere could I find this is free for only 7 book entries before you have to pay for an upgrade. That was an annoying surprise because 7 books took me WAY too long (20-30 mins using scan feature) and now it’s a total loss because I won’t be upgrading. Given it’s been a year since an update it would be a waste of money because who knows if there will ever be another update. I like the idea of of the app. I want a place to catalog and organize my books for teaching and it’s great for that. In fact, I loved the search-ability and simplicity. Unfortunately, it’s dial-up internet slow and the barcode scanner only worked occasionally on newer books (stuff published in the last two years.) Older books didn’t seem to have that problem. I didn’t even have time to check out the other features before the upgrade was demanded. At least I didn’t waste any money. I’ll look elsewhere for a maintained/supported app for my purposes.

I have been using this app for many years and it’s great. However, I have to give your most recent update 1 star. At least I think it’s your most recent update. I can no longer get to utilities or settings from the menu to see for myself. There is a book graphic covering those options up. I also am very disappointed by the layout, it is no longer simple to navigate or look up my cataloged books. The book screen layout now only takes up maybe 2/3’s of my phone screen; I can only see 4 books at one time, when before I could see 8-10 books at one time. I kept thinking I needed to change a setting but I can’t even get to those anymore. I’ve read some recent reviews and I don’t think I’m the only person that dislikes the new look. PLEASE consider changing the layout back to the way it was. There was absolutely nothing wrong with it before. Thank you.

I have been using book crawler for over 10 years, way before cloud support. There was a time where you could call support and actually talk to Jaime ( I did it several times). Now you cannot get anyone to answer let alone call you back or answer an email. Although I am not a tekkie I am not ignorant of technology but the directions in the help section are very difficult to follow. I have paid for a subscription but for the last two weeks cannot get my cloud syncing to work on my iPad and cannot get anyone to help me. Very disappointed in support and mostly of Jaime who has let her app fall short of the superior product I once knew.