Contact Google Play Books

Contact Google Play Books

Published by on 2020-12-07

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How to Contact Google Play Books

Google Play Books Contact Information

Listed below are our top recommendations on how to get in contact with Google Play Books. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Google Play Books. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Google LLC






Get Pricing Info for Google

Contact Google! Or Contact Support

Need help using Google? Try their Help Center now!

Google in the News!


Social Support and Contacts

Google on Facebook!

Google on Twitter!

Google on LinkedIn!





A better way to Contact apps


You can now contact Google Play Books customer service directly
via Email using our new site - AppContacter.com

Contact Google Play Books directly




Common Google Play Books Issues


  • By TRexF14
    1

    Broken - not a quality app

    App will not download or display books comprised of images (comic books). The app will show the download is complete, but all pages will be “image not downloaded.” Until recently, deleting a bad download and trying again would sometimes fix this issue - but not anymore. Application has options “delete download” and “delete from library” right next to each other in the menu. If you accidentally delete from library, you lose the book - permanently. Google can’t restore the original purchase, they can only give you a refund - you have to contact support directly for this. Until the refund is processed, you cannot purchase the accidentally deleted book again, either. The app used to work for comics, but no longer. You are probably better off trying to purchase and read comics via the comic publishers own apps. Hopefully Google fixes this issue with either the content or the app soon.






  • By lebvendors
    1

    Caveat emptor

    Select titles stop opening or cut off text. Google tech support personnel untrained to resolve problems with google play books app on iPhones. Malfunctioning titles deleted from google play books library on iPhones are not replaceable. Requests emailed to google customer service to receive a functioning copy of a malfunctioning title are ignored. Google customer support drops calls. Google automated refund system rejects valid refund requests and requires manual override by customer support personnel. (To obtain my refund for a malfunctioning title, I had to call customer support three [3] times. Customer support had to call me back three [3] times.) Tone of service of google customer support personnel is very good; but google customer support personnel lack the training and tools to resolve problems after the sale. Buyer beware.



  • By Silli5E
    1

    ☹️ bad update

    I love this app as depending on the system you use you can listen to your books which is a feature I love. I wish it read PDF books as well however, for some reason the latest update has every book regardless of form errors out. All I get is a message saying there was an error uploading the file. Just to be on the safe side I have tried to re-download one of my previously downloaded books from my IF app (Instafreebie) and I still get an upload error message. Outside of this first and only issue I have had with this app I would give it five stars however the fact that it’s not working for any new books I buy or books from the authors I review for I have to give it 1 star as I am now forced to use other reading apps rather than the one I want to use.




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Have a Problem with Google Play Books? Report Issue

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Why should I report an Issue with Google Play Books?

  1. Pulling issues faced by users like you is a good way to draw attention of Google Play Books to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Google Play Books customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Google Play Books.


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