All the books you love. On the page or out loud. Anywhere you are.
Play Books for iOS: the one app to enjoy ebooks and audiobooks from Google
Play. Dive into a great book today with millions of titles from Google Play on
Listed below are our top recommendations on how to get in contact with Google Play Books. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Google Play Books. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Google LLC
Get Pricing Info for Google
App will not download or display books comprised of images (comic books). The app will show the download is complete, but all pages will be “image not downloaded.” Until recently, deleting a bad download and trying again would sometimes fix this issue - but not anymore. Application has options “delete download” and “delete from library” right next to each other in the menu. If you accidentally delete from library, you lose the book - permanently. Google can’t restore the original purchase, they can only give you a refund - you have to contact support directly for this. Until the refund is processed, you cannot purchase the accidentally deleted book again, either. The app used to work for comics, but no longer. You are probably better off trying to purchase and read comics via the comic publishers own apps. Hopefully Google fixes this issue with either the content or the app soon.
Select titles stop opening or cut off text. Google tech support personnel untrained to resolve problems with google play books app on iPhones. Malfunctioning titles deleted from google play books library on iPhones are not replaceable. Requests emailed to google customer service to receive a functioning copy of a malfunctioning title are ignored. Google customer support drops calls. Google automated refund system rejects valid refund requests and requires manual override by customer support personnel. (To obtain my refund for a malfunctioning title, I had to call customer support three  times. Customer support had to call me back three  times.) Tone of service of google customer support personnel is very good; but google customer support personnel lack the training and tools to resolve problems after the sale. Buyer beware.
I love this app as depending on the system you use you can listen to your books which is a feature I love. I wish it read PDF books as well however, for some reason the latest update has every book regardless of form errors out. All I get is a message saying there was an error uploading the file. Just to be on the safe side I have tried to re-download one of my previously downloaded books from my IF app (Instafreebie) and I still get an upload error message. Outside of this first and only issue I have had with this app I would give it five stars however the fact that it’s not working for any new books I buy or books from the authors I review for I have to give it 1 star as I am now forced to use other reading apps rather than the one I want to use.
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