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My unlimited account is consistently shut down each month after week 2 or 3 because I “read too much”. They don’t notify you when you’re approaching your “limit” nor will they explain how many books you can technically access on an UNLIMITED membership before they shut you down until your next billing cycle. As a student who uses Scribd for school assignments as well as for pleasure reading, it is extremely frustrating to sign in to Scribd and not be able to open the books I’ve been reading and using for school assignments. They are known as the “Netflix of books” but thankfully Netflix doesn’t charge me full price and then shut down my account each month because I watch too many movies. “Unlimited” memberships are very much LIMITED, so don’t read too much or else you’re paying for nothing! They try to get around the fact that their cheating their customers by saying “while all of our titles may not be available, there will always be something available to read” but what they leave out is that by “something to read” they mean books that are 100 years old and are also available for free on every other platform because they’re free public access books like Gulliver's Travels and such. Nothing I would ever want to read nor PAY to read when I can access it for free everywhere else. Scribd is amazing for about a week or two, then it’s just a scam that takes your money without providing what you paid for.

I’ve been a scribd subscriber since it first came out and it used to be amazing-even with a limited library the selections were enough to keep me entertained. Last few months they’ve started throttling my audible books every month to a seemingly obscene extent. When I brought it up to customer service last month they insisted I wasn’t being throttled but it had to do with licensing agreements and release dates for “certain titles” which is BS ... thing is there’s no way to “sample” an audible book without them dinging your usage-so if it’s a crappy book and I quit listening 5min, magically all the titles that WERE available prior to my preview are no longer available until the following month. You can’t convince me that’s not throttling-so “unlimited” audiobooks only applies under Scribd’s jacked up definition of the term. Ridiculously insulted at their scripted response from customer service trying to justify their methods and understand completely why you can’t CALL a customer service line🙄 you can only email and wait days for an unsatisfactory response. The product was way better at its conception. Gonna cancel my Scribd membership and double up on audible-at least they are transparent about exactly what you get for your money, you can preview a book before it counting against you, and if you have a concern-you can talk to a live person that actually values their subscribers and will do the right thing!

It’s not unlimited. I can never read past 3 books without everything I have saved (over 270+) books becoming unavailable until the next pay period. As you listen to books, they start trickling away to be unavailable until If you are lucky enough to listen to a third book, they are all unavailable. They always say their catalog “rotates as you listen” but that is not true. I paid for two months and didn’t listen to one book to see what would happen and guess what? Nothing happened. No books became unavailable and not one over my 270+ saved books became unavailable until the next pay period. But guess what? I listened to one book this month and 70% of my saved books became unavailable right before the book was done. Then midway through my second, all of them became unavailable. Sometimes I’ve even had the second book I am listening to shut off halfway and become available next pay period. If you are someone who listens to a book a month maybe two if you are lucky, then sure, this app would work. But for someone who downloaded it and wanted the “unlimited” books, it’s a scam. And look at their real reviews and twitter complaints. People will cancel and still get charged. I mean hundreds of comments complaining of this. I think most of these high ratings are people who haven’t ran into this problem yet or only listen to a book a month.