Contact ActivoBank

Contact ActivoBank Support


Company Name:

About: Everything you need to know about our App’s functionalities is here! Did you
know you can: Manage your accounts in an integrated and intuitive way: check,
transfer, pay and save; Hide your balances in order to have more
privacy; Request a new Debit or Credit Card and revoke ( up to 14 days) or even
cancel it due to loss or theft; Simulate and apply for a Personal Loan, with the
possibility of immediate online approval (sub.


 
  2026-05-25

ActivoBank Customer Service 💢

Hard-to-find customer service info can be a red flag. Is ActivoBank Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Banco ActivoBank (Portugal), SA



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit ActivoBank Website

Privacy Policy: https://www.activobank.pt/pt/Pages/politica-funcionamento-app-activobank.aspx

Developer: ActivoBank





Can I trust ActivoBank app?

Protect your data and wallet. We investigate the developer's website (Activobank.pt), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.7 out of 5

Hidden balance makes app unusable

2025-01-28

by J-SGN

Not long ago, they added a hidden balance feature that makes every process with the app take 2 to 3 more clicks. They need to make it optional in the settings and I’m actually thinking about switching banks to another that has a function that’s more convenient. The main thing I want to see when I open my app is what my balance is and the fact that I have to go between my accounts and click see Balance again, and again is really really stupid.

Ads Notifications - Notificações de Publicidade

2025-01-29

by Jim Clarks

Multiple ad notifications per week. Including for questionnaires, promotions and much more. There is no way to disable these ads. The only option is to turn off all notifications in iOS settings. This means you will not receive notifications for withdrawals or deposits.

Várias notificações de anúncios por semana. Inclusive para questionários, promoções e muito mais. Não há como desativar esses anúncios. A única opção é desligar todas as notificações nas configurações do iOS. Isso significa que você não receberá notificações de saques ou depósitos.

How can a bank be down for days with no notice to customers?

2025-01-30

by ThisTooShallPassxxxxxx

I haven’t been able to access the website or the app for over 3 days now. I wrote the customer service email and received a notice that they deactivated the account. They instruct me to contact them on the app, which doesn’t work. I am lost without an idea what to do.




Have a Problem with ActivoBank? Report Issue




Why should I report an Issue with ActivoBank?

  1. Pulling issues faced by users like you is a good way to draw attention of ActivoBank to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a ActivoBank customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using ActivoBank.


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