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by Nikki On IG

Absolutely despicable!!

I signed up for the 30-day free trial and immediately was not happy. It’s great that you can schedule posts but a message went up within the week saying that the app would no longer be able to support location services (meaning I can’t tag the location). Soon after, I got a notification saying hashtags would not be supported. I’m not sure that any of these things actually ceased to be supported but the doubt was enough for me to stop using the product. I tried to cancel but of course there was no clear way to cancel so I waited for the warning email that is promised on the website Q&A section, figuring there might be some instructions there. Suddenly I am charged and my bank calls to ask if it’s a fraudulent charge. Of course it is!!! But they can’t hold the money bc I didn’t know you should use a debit card for free trials. I went to customer service and they put it on me saying I’m “responsible for managing” my card. I was lead to believe I would get the email and I could manage the account from there but I never did receive that email. No responsibility was taken on their part and I have screenshots of everything to prove that they did not deliver what they promised and I should not have to pay for something that was not agreed upon. Anyway, get FOLLOW ADDER instead. It’s much more reasonably priced and does more work for you. It supports hashtags. Oh and they don’t lie!

by Thedrunkencraftsman

My Instagram app hasn't been letting me login but the account is alive and well. I downloaded Hootsuite so I could continue posting in the meantime. I successfully logged in and set up my account. The app incessantly asked me at every move to allow notifications, which I really didn't want. I thought as long as I kept declining, it would go away. I finally made my first post but before it would let me post it, it actually forced me to enable push notifications.

Finally, I got my post scheduled. I checked the account after the time it was supposed to post, and nothing. I checked my "scheduled posts" and it was no longer in there. So I did all of this again, and nothing. After 4 attempts, I have gotten nothing out of the app, just wasted a bunch of time recreating the same post several times. If this is user error somehow, happy to remove this review, but I received a "scheduled post confirmation" and nothing ever posted.

by MeIYouThey

It’s just difficult to set up connecting Instagram to a Facebook page just to be able to directly publish to Instagram.

Change to a business account? Check.
Did it connect?

No, it still says that for some reason, it’s not been converted.

Try manually connecting from Facebook to Instagram in the settings? I get an error, and I was made “admin” or given permission over controls to post content and edit the page.

Try from vice-versa? Nope, it did not work either.
The instructions are useless and very clunky and unfriendly. I hate that every time clicking the link to set up direct publish always lead to that. I followed step-by-step.

The errors aren’t telling me what I did wrong or need to do. The video tutorials are no help either. It only just show the features of the thing. It does not visually show how to troubleshoot the darn thing.

It’s just stupid that I need the connection to jump through many hoops just to post the things I can do on other social media. The mobile notification feature is useless to me because i cannot be around at the set-up time it notifies I needed to post it. I can’t with my schedule and it drives me mad.

Just please remove the middleman or something and I’ll change my review.