Walgreens app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
43.0%

Login
27.8%

Crashes
11.5%

Connection
7.6%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Walgreens Problems 😠👌🔥

- App can be slow and crashes frequently

- Coupons may not be recognized at stores

- App may show items as available when they are not in store

- Auto refill feature can be problematic

- Uploading photos can take a long time and may result in lost or missing photos

- App may cut off parts of photos when printing

- Issues with checking off progress on healthy choice challenges after upgrade.

  51 Reported Issues: 😵🆘🛟🚨📢

Maria Elena Cienfuegos
2024-11-14

On November 13th I made the purchase order # 212092267877 an It is not shipped yet. What happen?

Bill Mitchell
2024-11-08

Service temporarily unavailable

Rebecca
2024-10-18

Photo app was recently updated, I guess and "new and IMPROVED" app only shows small % of photos I've downloaded. Won't use pics on my device. I think Google did something because if I use their photos everything shows! QUIT MESSING UP STUFF WITH UPDATES WHEN NOT NEEDED! You've now lost a customer for good and you were so easy to use. What a shame!!! Guess you'll really be run out of business now without us loyal customers! Blame your stupid software NERDS!

Clarissa
2024-10-08

Walgreens app crashes and just kicks me out while its trying to open

Molly
2024-10-07

Walgreens app is loaded to phone. It opens and then crashes.

Sandra DuBay
2024-04-20

Sign into app and the box turns dark… doesn’t spin to open. Had uninstalled app and a put back on still an issue.

Dawn
2024-04-18

The App never finishes uploading my photo order

Angie
2024-04-13

App not working when I’m trying to use a 20% off I keep getting an error message saying temporary unavailable check back later it’s been saying this for hours

Robbie Patterson
2024-04-07

I can’t shop on Walgreens app, and while I have used the same store for years, it keeps making me enter city, state and or zip which just causes endless buffering. I can’t look up prescriptions nor anything else.

S Petersen
2024-04-01

I was forced to update my Walgreens App today before I could check if my mom’s two prescriptions had been filled. After hours of them not being on the list of prescriptions I called. They were ready but the update turned off ALL my notifications (so I was never notified) AND it failed to put the prescriptions under “complete” it only listed them in “History”. 😡

Cherie
2024-03-16

The app won’t let me crop my phone photos. Never had a problem before. The photo deal for 15 cents per print 75 + is over tonight.

Ray Bonaguro
2024-03-16

Since entering pickup order 02/22/2024, first time using the pickup function, the Walgreens app on my iPad freezes when skipping from home page and back. Have emptied cache, removed and reinstalled with no success. Had to call for assistance just to change to favorite store location. She had to do this manually for me. Basically after many attempts your app is no longer any use for us. Both of us are handicapped 80 year olds. PLEASE HELP.

Debbie Baltes
2024-03-07

I'm trying to book two appts for walgreens on harlem rd 14224 for may 7th for the 2nd shingles shot. Calendar not working won't book the date. 716 495-6819

Tim Zinser
2023-10-23

Can’t access login- security or profile or forgot password. All options are grayed out and I can’t proceed.

David
2023-10-16

Walgreens app hangs consistently. Doesn't matter if I'm using wifi or cell data. Those 3 balls keep bouncing atop the "Loading" message. Latest fail (of many) was today while trying to check prescription status. Oh well, at least the 90s-era voice phone interface still works. But still, Walgreens: this isn't a good look for you.

Christine Nagy
2023-09-03

Can't submit order for Rx refills. Fill everything out and then submit. Red banner across top of screen tells me there is a problem. To resubmit or call. Resubmitt doesn't work. Deleted the app and reinstalled and that doesn't work either. Frustrating....

Delmer Tessmer
2023-08-29

I log into my account on walgreens.com using my home laptop. I order my prescription refills. When I check on the status I get "ORDER RECEIVED" and it shows my refills I ordered. Next morning, I checked and still says same thing. I called my local pharmacy and am told they do not have refill request for me so the person says she will get the refills taken care of. I also do not receive email for refills notice or prescription ready and I have it checked in my settings. I have been with Walgreens for many years, but this is getting frustrating, used to work great. Maybe it's time I switch to different pharmacy. Why have an ap or online if does not work????? I really hope when I go to pick up my prescriptions later today, they will be ready as the person I talked by telephone said she would take care of the refills.

Leticia Sandoval
2023-07-27

I can’t make a purchase

Traci Robinson
2023-07-13

Prescriptions status (received, in progress, ready for pick up etc) not showing up at all or is not updating correctly. Has been happening more and more lately. Very frustrating. Tried sending the app developer a message as well.

Lisa McQuestion
2023-07-13

Doesnt add coupons

Steven R Brown
2023-07-11

My Walgreens app is not working properly. Missing information, Wrong information. I'm not receiving prescription ready in the app or progress. No " READY FOR PICKUP " notifications.

Bob
2023-07-10

App is not updating hasn't for about 1 weekit still says needs prescriber approvell but I found out my scripts were filled by calling the Dr and Walgreens

Julie Cannon
2023-07-07

Our Walgreens app is not updating my prescriptions to show their status. In addition, even the link I receive whenever orders are ready is not updating.

Betty J. Vickerson
2023-07-07

I have always prepaid for my prescriptions now i can not find the site to prepay

Rachael Madden
2023-05-14

Trying to get photo cards for my son’s graduation, and when I put in the mailing address to have them mailed to me, it says an error occurred. Spent quite a bit of time setting these cards up. Can I please order them?.

Frank (Franklin) Viola
2023-05-12

Recently your iPhone APP has not been working properly. It gets confused with my name Frank or Franklin. Meds are no longer listed for pickup when ready. Meds called in by doctors not addressed - no info supplied thru app that meds are ready, or even received. It is obvious that there is a horrific handicap with this app as of lately and I am loosing patience with Walgreens unable to get the problem fixed. I have complained to my local store and their response is that "they will let Corporate know of the issue". I the meantime it has been difficult to place my trust in your Pharmacy. I am close to taking all my pharmacy needs elsewhere. If the app is not repaired within a short amount of time I will have no choice but to move.

Pamela Proulx
2023-04-30

The app for Walgreen prescriptions is not updating correctly. Yesterday I put in some prescriptions due and they cancelled all due to computer glitch. This morning it when I tried again it says call the pharmacy. Which I did and they are refilling . But I’m not the only person having issues with app from what store employee says.

Julie Krich
2023-03-09

I cannot login making it impossible to order prescription refills. This has been an ongoing problem since November. I’ll transfer my prescriptions if Walgreens is unable to resolve this issue.

Michael Bell
2023-02-13

I have the app installed on two different android devices can I use one account for both phones? I currently have one account per phone. Teck staff seems unable fix one account that needs verification every new day. Both phones are the same type of device this thought crossed my mind tonight.

Barbara Topping
2023-01-10

I have been trying to add Spearmint leaves to my cart and cannot. It’s for pickup at my local Walgreens. It says they are in stock. Please help.

Showing 1-30 of 51

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About this app

Connect with doctors and healthcare providers from your phone or in person at participating locations. • Shop for all your essentials and get your qualifying pickup order in as little as 30 minutes.  Earn this app Cash rewards when you set and meet myWalgreens health goals.  Automatically track your progress by allowing this app to sync with the Apple Health.  It's your this app - shop and manage your prescriptions.  Find the right care, right when you need it.  The this app App is free to download, but specified rates from your wireless provider and other fees as noted in your this app account agreement(s) still apply.