Contact Audubon Bird Guide Support

by Ellemc2

This update is making bird life miserable for me. I have been using this app for about 10 years. I am an avid birder and rely heavily on it for the bird info where you can search by your location and pull up all the birds in your location that have been reported. Now you can only search by Hotspots and it only shows you daily lists, which are incredibly incomplete. I just went on vacation to Austin, Texas. I have never been there and tried to figure out what birds I had the potential of seeing. This new app version was completely useless. It kind of made me want to cry because I couldn’t figure out what birds were around me. Sooooo frustrating! I went to hotspots and the format for that was nearly useless.

Why did you take this feature away after 10 years? Now it’s the beginning of migration season up here in New York and I have no way to know what’s coming in. The hotspots don’t help because they are so specific to that area, it won’t apply to where I live and bird. Please bring that feature back ASAP before it ruins the migration season we wait all year for.

by Birder_Novice

This latest update, late March 2018, removes all the features I loved about my NatureShare app - adding favorites, commenting, exploring the latest posts across the USA - gone without so much as a warning (the blurb says some of the community features have been suspended - read all). To cap it all, my photos have the wrong aspect ratio and cut off the head of the bird - something I can't edit. AND, if I want to edit the location, the app freezes. That, and the fact that I am only allowed to post one photo per sighting, makes this update a terrible mess. So Audubon developers, please hurry up and roll out an update with these fixes. You really shouldn't have offered this update until the app was good and ready. Shame on you!

The good news is that I was able to download the Central Park Audubon app which still gives users full access to the NatureShare community and features.

I applaud the effort to merge NatureShare with eBird but please enhance the Audubon app to incorporate the wonderful NatureShare community features we know and love. eBird is so dry and dull by comparison.

by AZCatherine

Update: 5/4/18 Despite the updates to the major format change, it’s still pretty much unusable. Serious Q; why did you change it? I’m sure many of your long time users would be willing to give you useful feedback.
I bought this app a few years ago. As a novice birder, I was taught that in order to identify a bird, it helps to see what birds are in your area at that time. With the previous version of this app, It was so easy to find ‘Birds Near You’ or ‘Notable & Rare’ sightings. It was easy to click on a bird and find ‘descriptions’, ‘sounds’, and ‘sightings’. These are all gone, or at the least VERY hard to locate. If I am able to figure out what I’m possibly seeing, I have to get out of that screen and go find it elsewhere in order to see a picture or hear sound. By then the bird is gone... and oh well, too bad! Basically, it no longer intuitive like it was before. Of ALL the apps I have, this was the one I used the most. Now...well, I’m really sorry to say, it’s the most frustrating.