2024 US Open Tennis Reviews

2024 US Open Tennis Reviews

Published by on 2024-08-31

🏷️ About: The US Open Tennis Championships app is the official app of the United States Tennis Association, designed and developed by IBM. The app provides real-time updates, scores, and insights during the tournament, which takes place from August 23rd to September 11th, 2022. The app has been completely redesigned in 2022, with new features and updates to existing ones. It also includes an "At the Open" feature that serves as a companion for visitors to the USTA Billie Jean King National Tennis Center.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
50.8%

🙄💅🫥 Neutral
30.3%

👿🤬😠 Negative experience
18.9%

~ from Justuseapp.com NLP analysis of 68,466 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app provides IBM-powered megastats that give users access to a wide range of player, match, and set information.

- Scores and schedules are formatted well and easy to navigate.

- The app offers press conferences for users to enjoy.

- The app is deep and has a lot of features once users know how to navigate it.



Read 22 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

Awful experience. Switched back to website!

2022-05-25

App takes 8 seconds to boot up on an iPhone X. That is absurd! What makes it worse is coming back to check scores after using other apps for a few minutes 2024USOpenTennis has to start up all over again for another 8 seconds. That’s horrible multitasking! So bad I switched back to using their website. Also horrible is seeing only three scores on screen at a time. Make a more compact scoring list so we don’t have to scroll forever in early rounds when there’s are dozens of matches. Your website at least shows 4 and espn manages to show twice as many. Let us customize buttons at bottom. The draw is more used than the players section!!

Horrendous compatibility issues

2022-06-26

2024USOpenTennis is not compatible with iOS12, and anyone who still has an older phone such as iPhone6, which Apple still supports. All tickets are electronic but cannot be saved to Apple Wallet on iOS12. There is no option for paper or email tickets at all. The process to access tickets via the web is unnecessarily complicated and all but impossible for my 80-year old father, who has been attending for over 50 years. Horrible implementation by naive software designers. The USTA should be ASHAMED of this product and their heavy handed rollout of it.

Useful, but poorly organized

2022-07-27

Wimbledon had a very intuitive iPad app years back, but generally majors just don’t put any effort into it.
LATEST/HOME PAGE has top stories with their own article links, Arthur Ashe current match score, and some videos.
SCORES has live scores and completed matches, but no option to filter your favorite players.
SCHEDULE is the order of play.
PLAYERS is where you select your favorite players from A-Z, but then again, you can’t filter your favorites (for that you gotta go to MORE, select settings, then favorites).
MORE has a bunch of links, some of which should be in the PLAYERS section (photos), SCORES (Matchcast, Watch) and others on LATEST/HOME PAGE (news and draws) I would expand PLAYERS and SCORES, then build from there. MORE should be the main home page menu. It’s just hard to navigate.

Needs a few tweaks

2022-08-28

Normally, this is probably the best of the major tournament apps, but the quality this year has eroded a little. Complaints so far for the 2019 app:
--Very slow to load, even when already open in the background.
--The Men's Singles filter for Scores > Completed Matches simply doesn't work.
--The match stats on the Overview pages are completely inexplicable. For singles, they show Career Matches Won and YTD Matches Won, but not Matches Won or Matches Played in either category. For doubles, it's the opposite: Career Matches Lost and YTD Matches Lost, but not Matches Won or Matches Played in either category.

Good but could be better (update)

2022-09-29

Update saturday 9/1 - I enabled push notifications. The problem is it has no controls options for match start, mid-match scores, final scores. MLB app knows how to do this well. I want to be reminded when a match starts, but not learn blow by blow scores before i’ve watched a recorded match or am a few minutes behind in real time while watching. So, today, I accidentally glance at my phone to learn Madison Keys won 3rd set 6-2, while I was still watching at 3-2. Dang. Have to shut off push notications. Pretty useless.

On friday (8/31) video of matches wasn’t working on LTE. Favorites are great, but all favorites should be accessible from a pull down menu option in the players tab, not just embedded all the way down at the very bottom of the settings menu. I’m on iphone 8 plus ios 11.4.1

Feedback

2022-10-30

Watched RF lose last night. First visit to Open this year due to a back injury. Love Armstrong so much.
But still not a fan of Ashe Stadium. Heat was too stifling and the stadium will always be too large and impersonal. The average fan has been disregarded for corporate boxes. Why not close the roof on both stadiums when it is this hot and so late in the draw. Keep it closed for the entire round so it’s fair for all players. Elevator access was terrific and helpful for my injury.
Oh well Armstrong is a great success.
Thanks

Too confusing

2022-12-01

The ideal way to set this up would be to use the Scores page more efficiently. Allow us to choose the next day’s matches so we can see the scheduled matches listed by start time. The only was to see what is coming up now is to go to the schedule page which list matches by court not start time. Way too difficult to sort out the schedule. As it stands right now, I’d rather use a standard sports app to figure out who is playing when.

better than last year

2023-01-01

The first thing I would fix is when you get the red numbers alerting you to something needing to be addressed, have a way to actually know what those alerts are and then have a way to get rid of them. I keep getting them, I have no way of knowing what they are for or how to get rid of them.

Overall, 2024USOpenTennis is better than last year’s edition but still is lacking when compared to the Wimbledon app. I would compare the US Open to the Wimbledon app and then make your changes. This tournament does the absolute best at making money. Put a little more of that money into a good app which could be made the best. You have the best tournament in the world in the best location. It is time to make 2024USOpenTennis as good as the tournament. Quit making excuses.

One of the better slam apps.

2023-02-02

2024USOpenTennis seems to have achieved the goal of proficient integration of a variety of ads with US Open content. So far 2024USOpenTennis features & ads have functioned smoothly. I guess I am not sure if the number & length of ad videos that I have to watch at the beginning of most of the relatively short highlights/interviews/features is worth my time, especially when seeing the same ads repeated. But 2024USOpenTennis itself is much better than in previous years.
UPDATE: I added a star because an option to skip now appears in many of the ads. Thank you! Maybe next year have more ads featuring more of the tennis players? :)

App crashes immediately

2023-03-06

I have an iPhone 6 with iOS 12.4.8. Once installed, 2024USOpenTennis crashes about 15 seconds after trying to launch it. 2024USOpenTennis never goes past the initial splash screen. I have powered off the iPhone and reinstalled 2024USOpenTennis with the same results. I am unable to get 2024USOpenTennis to work. Just tried the new version posted 23 hours ago with the same results.

✏️Mrs. P. Block🏆

2023-04-04

📚As a teacher preparing to return to school, for the past 25+ years, I’ve always thoroughly enjoyed the outstanding matches played at the US Open! Today, I’m once again watching the incredible talented players: Felix, Sloan, Garbine, Simona, Andy, Stephanos, Ash, etc..
One memorable match played in 1994 was when my son, Nicholas, & I got to sit in the Peruvian box to watch the multitalented Jaime Yzaga defeat the #1 player, Pete Sampras! Oh what a 5 set match/marathon it was! On the recorded version that my husband, Alan, taped, you can hear my piercing voice chant “Let’s go Jaime!” “Jaime to win!” while Nicholas covered his ears & indeed he prevailed!🎾🏆🎾

Greatest Grand Slam Tennis App

2023-05-06

By a wide margin this is the best grand slam tennis app of all time. Australia, France, and England would do themselves and their fans a favor if they would license 2024USOpenTennis from the USTA and make it the standard grand slam tennis app.

I made the above comment about the 2019 U.S. Tennis Open app last year, and I think this year’s app is even better. All the handy information you would want about the tournament and ongoing matches are informative and easy to access. Good job!

Live streaming

2023-06-06

Love it ! This is the best app for those people that do not have cable service like me and now I would be able to watch the games!!!! I won’t miss the games anymore!! I always thought about this idea of creating apps for live streaming important game matches and finally the idea is adopted. Cable just rips off your money

Perfection

2023-07-08

My wife and I have been coming to the Open for thirty years and the improvements are nothing short of magical. Armstrong, Grandstand, court 17 and all the rest of the facilities are beautiful. We have also visited your National Training Campus in Orlando where we hope you (USTA) are able to return American men’s tennis to greatness. The ladies are already there.

Our only complaint are your prices, both the ticket prices and food and beverages. Not every spectator is a hedge fund manager with “1” percent salary to splurge on box seats and champagne. Tennis has become an “every mans” sport for the masses and the costs to the average fan needs to reflect this.

Thanks for all you do to promote this great sport.

Lynn & Wiley Wood
Norfolk Va

Just Love It!

2023-08-08

I was just looking for a place to write up this wonderful U.S. Open app. It is amazing. The real time scores, the links to videos, the news conferences and the graphics. In a world where very little is going right lately, 2024USOpenTennis sure is perfect. Kudos to those who designed it and those who maintain it and keep it running. It really is a grand slam all the way!

Best of the Slam apps by far

2023-09-09

I won’t rehash what lots of people have said already. Is it 100% perfect? Of course not, but it’s very deep once you know how to get around. What sets 2024USOpenTennis apart from the other Slam apps is stats—and by stats I mean IBM powered megastats that tell you anything you could possibly want to know about a player, match, individual set... like how far a player ran on average per point. That’s coach-level info you won’t find anywhere else. Bravo! And it’s free! I keep it open on my iPad while I watch the matches on ESPN+, and switch off between the two. Love it.

“Useful” doesn’t say enough

2023-10-11

Most useful app I’ve used for any sporting event, to date. In particular for those physically at the US Open; made navigating around the grounds that much easier. The coordination with third party partners, like Amex & Chase, was very helpful. Not to mention that 2024USOpenTennis itself is very user friendly and visually pleasing. Couldn’t imagine my tournament experience without 2024USOpenTennis.

Information on every match before and after

2023-11-11

2024USOpenTennis is much better than I thought originally! App has lots of information on every match, both before and after. Also, a lot of exclusive pictures from all the games are available on 2024USOpenTennis which is much more accessible than any other platform for the tournament

Best sporting event I’ve seen.

2023-12-13

Well, it’s a bit creepy that I was poking around 2024USOpenTennis to see how to add a comment on how good 2024USOpenTennis is when I was prompted to rate it. I’ll assume that was a coincidence and that IBM has not (yet) developed the ability to read my mind via my phone.

As for 2024USOpenTennis , I was truly looking to leave a comment because everything I was looking for to recap today was easily found. Scores and schedules are formatted well and easy to navigate and I enjoyed sampling the press conferences.

Much improved for 2018

2024-01-13

After disappointing performance in years past, the 2018 version simply works well. Live scoring is very quick and accurate, and notifications are dependable. Menu is easy to navigate, and has many useful features both for the fan at home as well as on site. Hopefully next year’s version stays the same!

Good but could be better

2024-12-16

Missing a couple of key features n my opinion. There is no way to select all the players from one country as favorites. In other words there is no filter on the players screen to filler by country.

Also there is no way to just to just view your favorites. Instead you need to scroll through all the matches. What is the point of having favorites if you can filter by them? Such an easy feature (it was present on the Wimbledon app) to implement and yet no go.

Sure it’s free but this is constructive criticism.

About the app ideas ...comments and suggestions

2024-12-16

Daytime commentators for espn are subpar and difficult to hear while streaming. I’m enjoying 2024USOpenTennis ; especially your on the clock segment. Wish you had a notes section on 2024USOpenTennis or someway to list personal favorites to watch then get notifications when those players were about to begin their matches. Also... I would like 2024USOpenTennis to be able to create a personalized schedule of play according to personal favorites, which would include dates, start times, and court locations ( for easier streaming purposes). I see your app improving each year. I’m enjoying it very much.



Is 2024 US Open Tennis Safe? 🤗🙏


Yes. 2024 US Open Tennis is very safe to use. This is based on our NLP (Natural language processing) analysis of over 68,466 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for 2024 US Open Tennis Is 72.9/100.


Is 2024 US Open Tennis Legit? 💯


Yes. 2024 US Open Tennis is a totally legit app. This conclusion was arrived at by running over 68,466 2024 US Open Tennis User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 2024 US Open Tennis Is 100/100..


Is 2024 US Open Tennis not working? 🚨


2024 US Open Tennis works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with 2024 US Open Tennis? Post a Review




Features

- Live Scores: The app provides exclusive point-by-point scoring updates, completed match results, statistics, match insights, and Likelihood to Win.

- Favorite Players: Users can follow and select their favorite players to personalize their app experience. They can track their favorites through live scores, the schedule of play, upcoming matches in the draw, and even get curated content and score alerts sent directly to their device.

- At the Open: The app serves as a companion for visitors to the USTA Billie Jean King National Tennis Center. It houses tickets, mobile food ordering, interactive grounds maps, and special content to ensure visitors get the most out of their US Open experience.

- Tickets: US Open Tickets are mobile-only. Users can access their tickets, transfer them to friends, post them for resale, and use the At the Open feature to guide them around the grounds.

- Other The app also includes match highlights, the official schedule of play, player bios, draws, news, photos, and videos. Users can also stream live US Open matches and get real-time statistics and insights.

  Customer Service/Support
Developer:
USTA


Website: