Contact Waze Navigation Live Traffic Support

You wanna know where traffic is jammed? This app is wonderful for that. Want a route around? Avoid Waze. This app is useful for for ETA’s if you sync with your calendar, and to show you where traffic jams are. However, expect it to always take you through traffic jams. The most use I’ve gotten out of this app this app during traffic hours (aka the time you would most want to use this app) is zooming out to see the full map and then seeing myself how to get around the jam. Without fail, if I’m trying to get home from work, Waze will want me to take a Street that I know for a fact will be jammed. I decided to follow the directions twice thinking maybe Waze was smart than I am and knew something I didn’t. Both times I was backed up a solid mile before where Waze thought the real jam started it. And I’m talking I was in bumper to bumper traffic waiting for the light to turn 3 times before I got past a single block. Despite this, Waze insists this is the fastest route — it’s not. Waze also becomes unresponsive to traffic reports during peak hours it seems. You could report bumper to bumper traffic in a downtown street and Waze will only mark the small section where you are even if the jam stretches 10 minutes in front of you. You would think it would gather that you’re in a bad jam and find a different route, but it doesn’t. Your best bet is to zoom out the map, and try to find a better way yourself.

I’ve been using Waze For carpooling since September (four months now) primarily as a driver. I am glad it’s been launched and I have some constructive feedback. The app has changed and is not working well with Apple Car Play. It will not allow me to access messaging feature while when I arrive at the pick up point and I cannot end the carpool for several minutes until I exit the car thus making the whole process a nuisance rather than a seamless experience. The carpool features should be available on Apple Car Play. Additionally, 1) there are way too many buttons to push as a driver, thus causing significant distraction in the process; 2) the fact that there are two apps (driver and rider) is significantly confusing to me and everyone whom I’ve ridden with; 3) the app’s design to protect privacy is the rider makes pick-up locations that are totally illogical and make no sense (like the middle of a freeway, just as an example); 4) the app biases their rider, rather than an equal approach for both rider and driver (if the rider sets a time, the driver cannot suggest an alternate) so there should be a reschedule button; 5) the app is simply NOT elegant and modern looking, it is clunky and the buttons to move between screens are hard to tap because they are so small. Other than these issues, it’s a valiant effort and I applaud the Waze and Goggle teams for trying to crack this nut. It is something the world needs.

This app used to be so good but for the past few months is just not working. At this point i open it for police reports and use google maps for directions. I go fairly frequent to Las Vegas from California. Lately the directions won’t load and when I do get it to work it routs me completely out of the way!!!! Google maps tells me it’s going to take me about 4 hours with traffic and Waze is literally making me turn around/make a U on the 15 when driving from Vegas to take a completely obscure way adding 3 hours to the rout. The last straw was a few weeks ago driving from California to Las Vegas. At first it wouldn’t load so I went to the Waze support area and it advised to break down the trip in chunks so I decided to have it navigate me to the outlets in Barstow since I pass them EVERY SINGLE TIME. Somehow it took me trough a back way and trough a town name Crestline, up some mountains in the middle of no where and by the. It was pass 12am!!!! A 4 hour drive turn into an 11 hour drive!!!!!!! If anything happened I would have been royally effed in the middle of nowhere. This weekend I went back to California and decided to try again thinking it was maybe a problem that day. Once again it kept routing me trough some weird areas turning a 4 hour trip into 7. I had my girlfriend open her Waze to compare and Hers was working perfectly fine and using a complete different rout than mine was and about the same one as google maps.