Sleep Cycle Status
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problems reported in the last 24 hours
Summary of Sleep Cycle Problems 😠👌🔥
- Unable to contact app developers
- App turns off and records nothing
- Unable to edit to correct a specific sleep cycle
- Unable to create records with basic information
- Unable to see stats without premium version
- Journal blurb won't go away
- App looks like you haven't started sleeping
40 Reported Issues: 😵🆘🛟🚨📢
My sleep and sound detection is not working. This was a key feature for me and worked fine on free version but as soon as I upgraded to premium subscription after one night, It says “audio recordings for this night are no longer available as they have been either manually or automatically deleted.” I haven't deleted them and I have the settings so that the audio recordings will never be discarded. Please sort this issue out. It’s very disappointing for an app that has so many good ratings. Clearly there are multiple issues with this too seeing other people’s comments. Thanks.
My sleep cycle has has worked so very for for a long long time! But suddenly 2 nights ago, it stopped reporting my snoring. Still records a cough now and then, but no snore at all. And I am a snorer, for sure. I am in the process of getting an Inspire device for obstructive sleep apnea, so my snore data is important to me. Please advise and help me!
My heart rate test always worked on my iPhone 11, now I have an iPhone 15, and it does not work. Anything I’m doing wrong?
Bug. If I pick up my iPhone in the middle of the night and watch YouTube; Sleep Cycle still logs it as sleep, and records the sound from the videos as me talking in my sleep...
The alarm either does not sound or sounds very quietly for around 5 seconds and then shuts off. Then it begins the 5 minute countdown. Basically I am not getting the consistent wake up notices.
Sir when the alarm starts ringing at morning it hangs like crazy and sometimes it may get stuck also
my sleep cycle has stopped recording snowing and sleep levels. Everything else is fine?
The app dies not wake me up. I set it to wake me up in a specified time interval and places my phone the way it shows me to. But in the morning, the alarm does bot go off in the specified time period. When I do wake up and disconnect my phone from the charger, the alarm finally goes off.
since ios update the recordings dont play. they are there but pressing the play button doesn’t do anything :(
My sleep cycle app opens then immediately closes again I have paid for a slight upgrade so don’t want to delete and start again
App keeps crashing when I try to use it. I have used app for several months and it never crashed before.
Some mornings it says audio recordings for the night are not available or have been automatically deleted. Why?
I can’t log in bacause I can’t get past the premium tier.
My sleep and sound detection is not working. It says “audio recordings for this night are no longer available as they have been either manually or automatically deleted.” even though I haven't deleted them and I have the settings so that the audio recordings will never be discarded. I have premium account and have not made any changes at all. Only thing different is that I have not used app as frequently as before, however have it set to keep sounds forever. I have now lost about 2.5 years of recordings that had data on I really wanted to keep. Really disappointed.
I went to bed around 9:27pm but it said I went to bed at 10:39pm and and the graph is all funny I don't know if this is happening because of the new update.
The app isn’t tracking my sleep anymore
The app isn’t tracking my sleep anymore
My sleep and sound detection are not working. It keeps saying “audio recordings for this night are no longer available as they have been either manually or automatically deleted.” even though I haven't deleted them and I have the settings so that the audio recordings will never be discarded.
I paid for the sleepcycle premium and cannot access my account
The same date keeps showing in my journal, from last October. This means I can’t access any of my recent data?
My Sleep Cycle subscription was renewed on March 4/2022 in the amount of $ 29.99 I have been a subscriber for around 4 years and everything worked great. Now the app is not working and shows the exact same data for every day. I deleted the app and reinstalled it and it is still doing the same thing - showing me the exact same information every day. When I paid for the app I had access to what you now call premium to get the additional info that you now charge for. Why is this happening and I need you to let me know why that is happening and how I can fix this. Please respond and help me out.
Says the audio recordings for last night were deleted either manually or automatically. I looked at my settings for the app. Microphone access is allowed.
Keeps showing data from December every single day. Not recording sleep sounds. Deleted and redownloaded the app but didnt help
My sleepcycle is only showing sleep data from last August. The same night appears every day so it isn’t actually showing me my sleepcycle, just an old one.
Not sure whose data it’s showing but it’s saying I’ve been in bed for 8 hours when I know it’s only been about five. Also not recording sounds consistently and I know I snore.
The selected sounds feature stopped working completely.
Journal page stuck, shows graph, but not the circle & number, won’t scroll up to top of page. Tap calendar icon top left, calendar goes back to first day installed. Doesn’t show data for that (or any) day, stuck on graph for today. You broke it w/ latest update. 2016 iPhone SE; iOS 14.4.2
It is auto deleting all my recordings. I canonot track my my movement or snoring because it says it is not available
My alarm snoozes without me touching it
Recording sound is not working. I have removed and then reloaded Checked microphone setting, background refresh and more. The message say that Souns has been disabled or shut of manually 🤷♀️
Have a Problem with Sleep Cycle - Tracker & Sounds? Report Issue
Common Sleep Cycle Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Sleep Cycle app on iOS and Android devices. Solve all Sleep Cycle app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sleep Cycle AB, developers of Sleep Cycle.
Download the Sleep Cycle app today for the easiest way to get a good night's sleep. √ Customizable wake-up window. √ Sleep Aid - our library of sleep stories, relaxation guides and calm sleep sounds specially designed to help you fall asleep easier. Start your day feeling energized with Sleep Cycle’s intelligent alarm clock, designed to gently wake you up while you’re in your lightest sleep phase. 1. Nothing under your pillow or to wear on your body - Simply turn Sleep Cycle on before going to bed and place your device on your nightstand or close by on the floor. Sleep Cycle uses sound analysis to identify sleep states, using your microphone as a sleep recorder, tracking your movements in bed. Sleep better and wake up rested with Sleep Cycle’s smart alarm clock. It analyzes your sleep patterns and detects snoring, sleep talking, coughing and other sounds. Understand your sleep - Learn about your bedtime patterns with detailed sleep tracking and analyses. 3. Gently does it - Waking you up while you’re in a light sleep is the natural way to wake up. 2. You can manage or cancel your auto-renewable subscription by entering the user settings in iTunes after the purchase. The subscription will be auto-renewed 24 hours before the subscription period ends with the same kind of subscription you already bought at the same price. To avoid automatic renewal, you must cancel the subscription at least 24 hours before it expires. Understanding your sleeping patterns mean you can wake up feeling refreshed and ready to start your day. The optional Premium subscription costs $49. 99 per year. It's not possible to abort the subscription during the time it's active. Ability to place your phone near the bed, such as on a nightstand table or on the floor. It will be charged from your iTunes account after the purchase.
