Contact Monal - XMPP Chat

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About: There has never been a better time to get into XMPP, a free public chat network
no one controls or owns. Monal is a fast and user friendly way to use XMPP.


 
  2025-01-27

Monal Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Molitor und Dietzel, Inh. Thilo Molitor









3 Most reported problems 😔💔

3.6 out of 5

Connects Using SSLv3 (obsolete) Versus TLS 1.3

2025-02-21

by Ttkis1k

UPDATE: Thank you for your reply. I guess my feature request is for Monal to be allowed to accept self-signed certificates. (Host has non globally routable IP.)

My XMPP host won’t let Monal connect because it’s using an obsolete encryption protocol. I see in prosody logs other clients connecting with TLSv1.2 and TLSv1.3 but when Monal tries to connect it’s rejected. Log message: “Client disconnected: sslv3 alert bad certificate.” This app looks great and I want to try it and recommend it, so hopefully this is just a minor bump in the road.

Crashes

2025-02-22

by Dfd1125

The app used to work for me but now whenever I try to use it, it crashes. I’m using the app with an Openfire server that I connect to using OpenVPN to access the network. The app won’t crash until I connect to the VPN and then it just closes. I found that if I disable the account in the app and then connect to the VPN, the app won’t crash until I re-enable the chat account in the app and then it almost instantly crashes. There is something that the app doesn’t like about OpenVPN for some reason.

Use to be a nice functional app.

2025-02-23

by JackuvTrades

The more this app updates, the worse it seems to get. Years ago, it looked and functioned great. The addition of OMEMO was great in theory but I have never gotten it to function usably with Openfire since the addition. Now, the new “bugfixes” just cause it to crash immediately when it gets the green connection to the server. Ironic when something is better off not being “improved”.


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